TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
EmSani from
TurboTax is helpful but buggy
TurboTax is useful but some of the questions are poorly worded, grammatically or otherwise (such as the 'do you live in the same school district' sub question). Additionally, I had to re-fresh the page multiple times to be able to see the button to submit my returns.
Date published: 2023-04-06
Rated 4 out of 5 by
SEPA Mom from
Hate the Final Corrections before Efile
The software is good, but the unexplained "Errors" at the review and Final Final Review need more help. Taking me to the schedule when everything else has been answered through the interview process is nerve racking. If I didn't answer the interview question correctly or the answer was invalid the error should come up immediately, not after all the other reviews have been done and the last moment before efile commences.
Date published: 2023-04-06
Rated 1 out of 5 by
JTT2505 from
It's a lie that it's free
I don't like being mislead throughout the process. It is advertised as free but isn't at the end.
Date published: 2023-04-06
Rated 5 out of 5 by
RevLKMC from
Reliable and Easy to Use
Been using it for years and it gets easier to use every year
Date published: 2023-04-06
Rated 5 out of 5 by
Annie Bee from
Turbo Tax is Great!
Easy to navigate and LIVE Expert help was wonderful!
Date published: 2023-04-06
Rated 5 out of 5 by
kme3244 from
Turbo Tax Review
I found Turbo Tax to be efficient and very easy to use.
Date published: 2023-04-06
Rated 5 out of 5 by
Romuluus from
Fantastic way to do taxes
It's one of the most user friendly tools across any sort of medium. They have built in links to answer FAQs which walk you through every single thing that you are doing or agreeing to before you move forward.
Date published: 2023-04-06
Rated 5 out of 5 by
Waym15 from
Easy to use
Easy to use with instructions to check and review for accuracy.
Date published: 2023-04-06
Rated 5 out of 5 by
Lil Gar from
Turbo Tax - fast and easy
Turbo tax was easy to do. We have used Turbo Tax for years. This year instead of buying a disc, we downloaded the program on the computer. I think the disc was just a bit easier and I may buy that next year. Love Turbo Tax for helping me do our taxes.
Date published: 2023-04-06
Rated 5 out of 5 by
sthorpe from
Great Experience
When I had a question about a state tax issue they took the time to diagnose explain and fix the issue
All TurboTax® Offerings Reviews - Page 4144
Date published: 2023-04-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
EmSani from
TurboTax is helpful but buggy
TurboTax is useful but some of the questions are poorly worded, grammatically or otherwise (such as the 'do you live in the same school district' sub question). Additionally, I had to re-fresh the page multiple times to be able to see the button to submit my returns.
Date published: 2023-04-06
Rated 4 out of 5 by
SEPA Mom from
Hate the Final Corrections before Efile
The software is good, but the unexplained "Errors" at the review and Final Final Review need more help. Taking me to the schedule when everything else has been answered through the interview process is nerve racking. If I didn't answer the interview question correctly or the answer was invalid the error should come up immediately, not after all the other reviews have been done and the last moment before efile commences.
Date published: 2023-04-06
Rated 1 out of 5 by
JTT2505 from
It's a lie that it's free
I don't like being mislead throughout the process. It is advertised as free but isn't at the end.
Date published: 2023-04-06
Rated 5 out of 5 by
RevLKMC from
Reliable and Easy to Use
Been using it for years and it gets easier to use every year
Date published: 2023-04-06
Rated 5 out of 5 by
Annie Bee from
Turbo Tax is Great!
Easy to navigate and LIVE Expert help was wonderful!
Date published: 2023-04-06
Rated 5 out of 5 by
kme3244 from
Turbo Tax Review
I found Turbo Tax to be efficient and very easy to use.
Date published: 2023-04-06
Rated 5 out of 5 by
Romuluus from
Fantastic way to do taxes
It's one of the most user friendly tools across any sort of medium. They have built in links to answer FAQs which walk you through every single thing that you are doing or agreeing to before you move forward.
Date published: 2023-04-06
Rated 5 out of 5 by
Waym15 from
Easy to use
Easy to use with instructions to check and review for accuracy.
Date published: 2023-04-06
Rated 5 out of 5 by
Lil Gar from
Turbo Tax - fast and easy
Turbo tax was easy to do. We have used Turbo Tax for years. This year instead of buying a disc, we downloaded the program on the computer. I think the disc was just a bit easier and I may buy that next year. Love Turbo Tax for helping me do our taxes.
Date published: 2023-04-06
Rated 5 out of 5 by
sthorpe from
Great Experience
When I had a question about a state tax issue they took the time to diagnose explain and fix the issue
All TurboTax® Offerings Reviews - Page 4144
Date published: 2023-04-06