TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from TurboTax is helpful but buggy TurboTax is useful but some of the questions are poorly worded, grammatically or otherwise (such as the 'do you live in the same school district' sub question). Additionally, I had to re-fresh the page multiple times to be able to see the button to submit my returns.
Date published: 2023-04-06
Rated 4 out of 5 by from Hate the Final Corrections before Efile The software is good, but the unexplained "Errors" at the review and Final Final Review need more help. Taking me to the schedule when everything else has been answered through the interview process is nerve racking. If I didn't answer the interview question correctly or the answer was invalid the error should come up immediately, not after all the other reviews have been done and the last moment before efile commences.
Date published: 2023-04-06
Rated 1 out of 5 by from It's a lie that it's free I don't like being mislead throughout the process. It is advertised as free but isn't at the end.
Date published: 2023-04-06
Rated 5 out of 5 by from Reliable and Easy to Use Been using it for years and it gets easier to use every year
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is Great! Easy to navigate and LIVE Expert help was wonderful!
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax Review I found Turbo Tax to be efficient and very easy to use.
Date published: 2023-04-06
Rated 5 out of 5 by from Fantastic way to do taxes It's one of the most user friendly tools across any sort of medium. They have built in links to answer FAQs which walk you through every single thing that you are doing or agreeing to before you move forward.
Date published: 2023-04-06
Rated 5 out of 5 by from Easy to use Easy to use with instructions to check and review for accuracy.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax - fast and easy Turbo tax was easy to do. We have used Turbo Tax for years. This year instead of buying a disc, we downloaded the program on the computer. I think the disc was just a bit easier and I may buy that next year. Love Turbo Tax for helping me do our taxes.
Date published: 2023-04-06
Rated 5 out of 5 by from Great Experience When I had a question about a state tax issue they took the time to diagnose explain and fix the issue
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4144
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is helpful but buggy TurboTax is useful but some of the questions are poorly worded, grammatically or otherwise (such as the 'do you live in the same school district' sub question). Additionally, I had to re-fresh the page multiple times to be able to see the button to submit my returns.
Date published: 2023-04-06
Rated 4 out of 5 by from Hate the Final Corrections before Efile The software is good, but the unexplained "Errors" at the review and Final Final Review need more help. Taking me to the schedule when everything else has been answered through the interview process is nerve racking. If I didn't answer the interview question correctly or the answer was invalid the error should come up immediately, not after all the other reviews have been done and the last moment before efile commences.
Date published: 2023-04-06
Rated 1 out of 5 by from It's a lie that it's free I don't like being mislead throughout the process. It is advertised as free but isn't at the end.
Date published: 2023-04-06
Rated 5 out of 5 by from Reliable and Easy to Use Been using it for years and it gets easier to use every year
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is Great! Easy to navigate and LIVE Expert help was wonderful!
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax Review I found Turbo Tax to be efficient and very easy to use.
Date published: 2023-04-06
Rated 5 out of 5 by from Fantastic way to do taxes It's one of the most user friendly tools across any sort of medium. They have built in links to answer FAQs which walk you through every single thing that you are doing or agreeing to before you move forward.
Date published: 2023-04-06
Rated 5 out of 5 by from Easy to use Easy to use with instructions to check and review for accuracy.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax - fast and easy Turbo tax was easy to do. We have used Turbo Tax for years. This year instead of buying a disc, we downloaded the program on the computer. I think the disc was just a bit easier and I may buy that next year. Love Turbo Tax for helping me do our taxes.
Date published: 2023-04-06
Rated 5 out of 5 by from Great Experience When I had a question about a state tax issue they took the time to diagnose explain and fix the issue
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4144