TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Easy to use So easy to use. I keep coming back for the ease of use.
Date published: 2023-04-09
Rated 3 out of 5 by from Difficult Year w/ Turbo Tax I wasn't able to upload my banking information this year. This was decided after 4 hours of trying over three days, then an hour and a half on the phone with Turbo Tax. The Rep was nice but not knowledgeable of the issue. This issue was likely related to the new step of being required to logon on to Intuit. This is an unnecessary and problem step. I hope you stop making this a requirement.
Date published: 2023-04-09
Rated 5 out of 5 by from TURBO TAX IS GREAT EXCELLENT AND EASY TO USE ALL YOU NEED TO DO IS FOLLOW DIRECTIONS
Date published: 2023-04-09
Rated 5 out of 5 by from Overall Easy and Educational I was nervous to try Turbo Tax because I wasn't sure I could be confident in its accuracy, but throughout the whole process, the support feature was thorough and answered all my questions! I like that you can save and go back multiple times.
Date published: 2023-04-09
Rated 4 out of 5 by from resent your upsale pressures Thank you for at least not flooding the TV commercial space with your "free" adds, only to keep charging me for the "free service". And I resent the way you wrap up the tax filing by making it look like I have no choice but to sign up for a Credit Karma account when I don't want one.
Date published: 2023-04-09
Rated 5 out of 5 by from Good Very efficient and good software - very great to to use
Date published: 2023-04-09
Rated 5 out of 5 by from Helped a novice file estate taxes I had a routine 1041 filing for an estate that my accountant wasn't able to handle before the deadline. I was able to accomplish this myself without too much hassle.
Date published: 2023-04-09
Rated 1 out of 5 by from FEES!!!! Too much is taken on fees, returns are supposed to help us get a decent amount back and the fees are too much for what we are getting back.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is so easy! Thank you, TurboTax, for making it so easy to file my returns!
Date published: 2023-04-09
Rated 5 out of 5 by from Thanks for the Help Thanks for helping us get through a couple tough spots!
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4138
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to use So easy to use. I keep coming back for the ease of use.
Date published: 2023-04-09
Rated 3 out of 5 by from Difficult Year w/ Turbo Tax I wasn't able to upload my banking information this year. This was decided after 4 hours of trying over three days, then an hour and a half on the phone with Turbo Tax. The Rep was nice but not knowledgeable of the issue. This issue was likely related to the new step of being required to logon on to Intuit. This is an unnecessary and problem step. I hope you stop making this a requirement.
Date published: 2023-04-09
Rated 5 out of 5 by from TURBO TAX IS GREAT EXCELLENT AND EASY TO USE ALL YOU NEED TO DO IS FOLLOW DIRECTIONS
Date published: 2023-04-09
Rated 5 out of 5 by from Overall Easy and Educational I was nervous to try Turbo Tax because I wasn't sure I could be confident in its accuracy, but throughout the whole process, the support feature was thorough and answered all my questions! I like that you can save and go back multiple times.
Date published: 2023-04-09
Rated 4 out of 5 by from resent your upsale pressures Thank you for at least not flooding the TV commercial space with your "free" adds, only to keep charging me for the "free service". And I resent the way you wrap up the tax filing by making it look like I have no choice but to sign up for a Credit Karma account when I don't want one.
Date published: 2023-04-09
Rated 5 out of 5 by from Good Very efficient and good software - very great to to use
Date published: 2023-04-09
Rated 5 out of 5 by from Helped a novice file estate taxes I had a routine 1041 filing for an estate that my accountant wasn't able to handle before the deadline. I was able to accomplish this myself without too much hassle.
Date published: 2023-04-09
Rated 1 out of 5 by from FEES!!!! Too much is taken on fees, returns are supposed to help us get a decent amount back and the fees are too much for what we are getting back.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is so easy! Thank you, TurboTax, for making it so easy to file my returns!
Date published: 2023-04-09
Rated 5 out of 5 by from Thanks for the Help Thanks for helping us get through a couple tough spots!
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4138