TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 5 out of 5 by
TeachGeorgia2023 from
Easy to file
Waited until the last minute because I had some added information but Turbo Tax made it easy peazy lemon squeezy.
Date published: 2023-04-06
Rated 5 out of 5 by
CJPJ75 from
The Service is Top Notch Highly Recommend
Loaded with features that are easy to understand the guidance is awesome
Date published: 2023-04-06
Rated 5 out of 5 by
Ma4loes from
amended return for 1099-r
Filed an amended return. system scanned my 1099-R form but showed up taxable, did not catch until submitted. Called help line and expert solved my problem very quickly.
Date published: 2023-04-06
Rated 3 out of 5 by
Rickbbb from
Very Disappointed
Turbo Tax 2022 allowed me to file a return without filling in a 1095-a form - it did not catch that it was not entered so my taxes got rejected. I then had to enter in the 1095 info and the return was accepted. Why was this not caught by the return review? Very disappointed I believe this should have been caught long before I was allowed to submit my tax return! Could someone please explain how this was not caught by the software?
Date published: 2023-04-06
Rated 5 out of 5 by
cooper1010 from
awesome
My experience was great! It was quick and easy. I will definitely use again.
Date published: 2023-04-06
Rated 5 out of 5 by
Mpk1979 from
TurboTax is so easy and convenient
I have used TurboTax for several years and highly recommend it
Date published: 2023-04-06
Rated 5 out of 5 by
Steve DE from
Excellent Results
TO BAD the fees keep going up. I like the service and do not know where the SO-CALL FREE FILING ADVERTISEMENT GOT TO.
Date published: 2023-04-06
Rated 4 out of 5 by
Mike33458 from
A few problems
1. Contribution for IRAs: The notice for not entering rollover IRAs is in very small print. Needed discussion with a representative to straighten out why my tax bill was so large. Rollovers are uncommon, but if the amount contributed is large, maybe it should be checked with a question having a disclaimer "This is uncommon." 2. On the 1040-SR, there is a location to allow a representative to discuss the tax form. There is no way to provide this information without going through several forms and clicks to find an entry area--and it was not easy to find the location. If it is on the form, it should be addressed by a direct question in the Step-by-Step method.
Date published: 2023-04-06
Rated 3 out of 5 by
EHPo from
Reserved
Tax prep was ok. Had to call about where to put Canada interest. Difficult to get the correct answer. found it myself incidentally. She tried and even called back. Today I left the return and had to sign in again----but only had intuit sign in which wouldn't take my turbo tax sign in. Very irritating --had to go out and START over. Waste of time
Date published: 2023-04-06
Rated 5 out of 5 by
Keke1204 from
Loved it
She was great !! And helped me through it all I love her assistance.
All TurboTax® Offerings Reviews - Page 4126
Date published: 2023-04-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
TeachGeorgia2023 from
Easy to file
Waited until the last minute because I had some added information but Turbo Tax made it easy peazy lemon squeezy.
Date published: 2023-04-06
Rated 5 out of 5 by
CJPJ75 from
The Service is Top Notch Highly Recommend
Loaded with features that are easy to understand the guidance is awesome
Date published: 2023-04-06
Rated 5 out of 5 by
Ma4loes from
amended return for 1099-r
Filed an amended return. system scanned my 1099-R form but showed up taxable, did not catch until submitted. Called help line and expert solved my problem very quickly.
Date published: 2023-04-06
Rated 3 out of 5 by
Rickbbb from
Very Disappointed
Turbo Tax 2022 allowed me to file a return without filling in a 1095-a form - it did not catch that it was not entered so my taxes got rejected. I then had to enter in the 1095 info and the return was accepted. Why was this not caught by the return review? Very disappointed I believe this should have been caught long before I was allowed to submit my tax return! Could someone please explain how this was not caught by the software?
Date published: 2023-04-06
Rated 5 out of 5 by
cooper1010 from
awesome
My experience was great! It was quick and easy. I will definitely use again.
Date published: 2023-04-06
Rated 5 out of 5 by
Mpk1979 from
TurboTax is so easy and convenient
I have used TurboTax for several years and highly recommend it
Date published: 2023-04-06
Rated 5 out of 5 by
Steve DE from
Excellent Results
TO BAD the fees keep going up. I like the service and do not know where the SO-CALL FREE FILING ADVERTISEMENT GOT TO.
Date published: 2023-04-06
Rated 4 out of 5 by
Mike33458 from
A few problems
1. Contribution for IRAs: The notice for not entering rollover IRAs is in very small print. Needed discussion with a representative to straighten out why my tax bill was so large. Rollovers are uncommon, but if the amount contributed is large, maybe it should be checked with a question having a disclaimer "This is uncommon." 2. On the 1040-SR, there is a location to allow a representative to discuss the tax form. There is no way to provide this information without going through several forms and clicks to find an entry area--and it was not easy to find the location. If it is on the form, it should be addressed by a direct question in the Step-by-Step method.
Date published: 2023-04-06
Rated 3 out of 5 by
EHPo from
Reserved
Tax prep was ok. Had to call about where to put Canada interest. Difficult to get the correct answer. found it myself incidentally. She tried and even called back. Today I left the return and had to sign in again----but only had intuit sign in which wouldn't take my turbo tax sign in. Very irritating --had to go out and START over. Waste of time
Date published: 2023-04-06
Rated 5 out of 5 by
Keke1204 from
Loved it
She was great !! And helped me through it all I love her assistance.
All TurboTax® Offerings Reviews - Page 4126
Date published: 2023-04-06