TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax It was very easy and took much less time than last year.
Date published: 2023-04-06
Rated 5 out of 5 by from Love. TurboTax,,, been using for many years... Turbo Tax functions as if it knows me and my wife!!! It goes back and collects data from previous returns, compares it, help us to detect forgotten or ignored items, and just makes the tax process 'acceptable' :)
Date published: 2023-04-06
Rated 5 out of 5 by from WENT BACK TO TURBO TAX I used H&R Block but went back to turbo tax. It is way easier to understand and use. I will stick with it from here on.
Date published: 2023-04-06
Rated 5 out of 5 by from Very easy to use this year I found it very easy this year to use it. I have not in the pass did a review because I was not happy with the cost and the hardness of us but this year it was easy and very informative. For a retired fixed income family the cost was very easy to afford
Date published: 2023-04-06
Rated 5 out of 5 by from Makes filing easy Walks us through all tax situations. Easy to search for unanswered questions
Date published: 2023-04-06
Rated 5 out of 5 by from great product used for multiple years, good product and easy to use
Date published: 2023-04-06
Rated 3 out of 5 by from Turbo Tax is OK Definitely better than doing it manually, and I appreicate that this is a powerful tool, but room for improvement in several aspects in my opinion. A different format/design - like a complete map or expandable table of contents - would be better for me. The user interface has some rather childish aspects (like I'm stupid) - I'd prefer a version desinged for tax professionals. It didn't ask or automatically prompt for deduction for state/local sales tax on schedule A, which is simply an oversight and resulted in my having to amend the return. It asks for more personal information, like driver license numbers, on the last steps (which I didn't provide) - all of this should be asked up front before the user commits to using. All in all, I might look elsewhere next year.
Date published: 2023-04-06
Rated 5 out of 5 by from Makes taxes much easier I like how the program imports data from financial institutions. Does an accurate job and cuts 99% of the time required vs doing it manually.
Date published: 2023-04-06
Rated 2 out of 5 by from too complicated you pay for the CD only to have to pay again!!!!!!!
Date published: 2023-04-06
Rated 5 out of 5 by from Easy Peezy As A Small business owner tax time stresses me out but TurboTax makes it easy!
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4125
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax It was very easy and took much less time than last year.
Date published: 2023-04-06
Rated 5 out of 5 by from Love. TurboTax,,, been using for many years... Turbo Tax functions as if it knows me and my wife!!! It goes back and collects data from previous returns, compares it, help us to detect forgotten or ignored items, and just makes the tax process 'acceptable' :)
Date published: 2023-04-06
Rated 5 out of 5 by from WENT BACK TO TURBO TAX I used H&R Block but went back to turbo tax. It is way easier to understand and use. I will stick with it from here on.
Date published: 2023-04-06
Rated 5 out of 5 by from Very easy to use this year I found it very easy this year to use it. I have not in the pass did a review because I was not happy with the cost and the hardness of us but this year it was easy and very informative. For a retired fixed income family the cost was very easy to afford
Date published: 2023-04-06
Rated 5 out of 5 by from Makes filing easy Walks us through all tax situations. Easy to search for unanswered questions
Date published: 2023-04-06
Rated 5 out of 5 by from great product used for multiple years, good product and easy to use
Date published: 2023-04-06
Rated 3 out of 5 by from Turbo Tax is OK Definitely better than doing it manually, and I appreicate that this is a powerful tool, but room for improvement in several aspects in my opinion. A different format/design - like a complete map or expandable table of contents - would be better for me. The user interface has some rather childish aspects (like I'm stupid) - I'd prefer a version desinged for tax professionals. It didn't ask or automatically prompt for deduction for state/local sales tax on schedule A, which is simply an oversight and resulted in my having to amend the return. It asks for more personal information, like driver license numbers, on the last steps (which I didn't provide) - all of this should be asked up front before the user commits to using. All in all, I might look elsewhere next year.
Date published: 2023-04-06
Rated 5 out of 5 by from Makes taxes much easier I like how the program imports data from financial institutions. Does an accurate job and cuts 99% of the time required vs doing it manually.
Date published: 2023-04-06
Rated 2 out of 5 by from too complicated you pay for the CD only to have to pay again!!!!!!!
Date published: 2023-04-06
Rated 5 out of 5 by from Easy Peezy As A Small business owner tax time stresses me out but TurboTax makes it easy!
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4125