TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and easy Turbo Tax makes things quick and easy and helps maximize your deductions.
Date published: 2023-04-06
Rated 5 out of 5 by from FUN DOING TAXES! It took me about 5 hours to complete my taxes and most of it was not disturbing in any way. I've never been audited when I've used TT so I have confidence in their approach. They do keep some of my info from year to year but nothing has ever been compromised. Good choice for simple taxes like mine.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax Is Excellent TurboTax is excellent. I have used it for several years; it is always accurate and any questions I may have are easily answered by their indexes. I recommend it to everyone!
Date published: 2023-04-06
Rated 5 out of 5 by from Easy to Use Tax Preparation Turbo Tax simplified my tax filing by guiding me through the various forms in an easily understood process. Any questions I had were answered in the pop-up windows or explained by references.
Date published: 2023-04-06
Rated 4 out of 5 by from It is not perfect but it works great I used Live Expert intervention when I could not find how to apply partial tax refund to my estimated federal taxes for 2023. Otherwise, the program is good. BUT for some reason it disappeared on my computer and if I did not have MAC time machine I would have been lost. Also it did not notify me about an update and I wasted time trying to file before I got the error message
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is user friendly I like how easy to use Turbo Tax is for filing Federal and State taxes. I have used other services and it took me way longer and frustrated me. Thanks Turbo Taxes for being easy and efficient.
Date published: 2023-04-06
Rated 3 out of 5 by from Turbo Tax is OK The experience today was frustrating. The transfer of data from Raymond James did not go smoothly, particularly the 1099R. When I selected the same accounts as last year, I was directed to select the financial institution, enter account # and document ID # when all that information should have been available. Then in review, I had to enter my name, address and other information. Then I had to eliminate duplicate forms. Very poor!
Date published: 2023-04-06
Rated 5 out of 5 by from User friendly Have been using for over 10 years, I just wish state e-file was cheaper.
Date published: 2023-04-06
Rated 5 out of 5 by from Ease of function and navigation The added photo capture of documents made it easy to upload and complete sections on required tax documents. Step-by-step instructions with questions and tips to complete each section with immediate results and status updates.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is superb! I enjoy and trust Turbo Tax. Their tools make filing taxes a much simpler process.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4121
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and easy Turbo Tax makes things quick and easy and helps maximize your deductions.
Date published: 2023-04-06
Rated 5 out of 5 by from FUN DOING TAXES! It took me about 5 hours to complete my taxes and most of it was not disturbing in any way. I've never been audited when I've used TT so I have confidence in their approach. They do keep some of my info from year to year but nothing has ever been compromised. Good choice for simple taxes like mine.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax Is Excellent TurboTax is excellent. I have used it for several years; it is always accurate and any questions I may have are easily answered by their indexes. I recommend it to everyone!
Date published: 2023-04-06
Rated 5 out of 5 by from Easy to Use Tax Preparation Turbo Tax simplified my tax filing by guiding me through the various forms in an easily understood process. Any questions I had were answered in the pop-up windows or explained by references.
Date published: 2023-04-06
Rated 4 out of 5 by from It is not perfect but it works great I used Live Expert intervention when I could not find how to apply partial tax refund to my estimated federal taxes for 2023. Otherwise, the program is good. BUT for some reason it disappeared on my computer and if I did not have MAC time machine I would have been lost. Also it did not notify me about an update and I wasted time trying to file before I got the error message
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is user friendly I like how easy to use Turbo Tax is for filing Federal and State taxes. I have used other services and it took me way longer and frustrated me. Thanks Turbo Taxes for being easy and efficient.
Date published: 2023-04-06
Rated 3 out of 5 by from Turbo Tax is OK The experience today was frustrating. The transfer of data from Raymond James did not go smoothly, particularly the 1099R. When I selected the same accounts as last year, I was directed to select the financial institution, enter account # and document ID # when all that information should have been available. Then in review, I had to enter my name, address and other information. Then I had to eliminate duplicate forms. Very poor!
Date published: 2023-04-06
Rated 5 out of 5 by from User friendly Have been using for over 10 years, I just wish state e-file was cheaper.
Date published: 2023-04-06
Rated 5 out of 5 by from Ease of function and navigation The added photo capture of documents made it easy to upload and complete sections on required tax documents. Step-by-step instructions with questions and tips to complete each section with immediate results and status updates.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is superb! I enjoy and trust Turbo Tax. Their tools make filing taxes a much simpler process.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4121