TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Zaymoney from
Excellent experince
Everything went well. Very happy i used this product.
Date published: 2023-04-06
Rated 5 out of 5 by
bcombs362 from
It was easy and the staff was very helpful
There were some things i needed help with and used the ask help option
Date published: 2023-04-06
Rated 5 out of 5 by
Orchid2023 from
Turbo Tax is very user friendly
I have filed with Turbo Tax for over 15 years and it has never failed me.
Date published: 2023-04-06
Rated 5 out of 5 by
Nathanael L from
super helpful
It was so helpful! This was the easiest/ cheapest way to do my taxes this year!
Date published: 2023-04-06
Rated 3 out of 5 by
Adamwhohadtopay4TurboTax from
Where’s the free option?
TurboTax’s entire marketing scheme is that it’s free and I couldn’t find the free option. And yes, I’m talking about federal taxes.
Date published: 2023-04-06
Rated 5 out of 5 by
wearesnoopy23 from
Turbo Tax is Awesome
I needed to contact tax professionals twice this year. They were knowledgeable and helpful. Turbo Tax is good in guiding you to other sources of information if you don't have all the necessary documents (eg 1098 Form)
Date published: 2023-04-06
Rated 4 out of 5 by
Cstevie from
Generally very good
Overall good for the last several years. VERY confusing with respect to taxable amount of SS income between Federal and State returns. Tried 3 times to view documents on final pages, timed out waiting for document generation, finally skipped it and went to Continue, to proceed to actual efiling.
Date published: 2023-04-06
Rated 2 out of 5 by
Glen1964 from
Turbo Tax vs Tax Slayer
I have used Turbo tax for more than 10 years, yet each year it doesn't get better. This year I am a tax consultant volunteer using Tax Slayer which I find easier and gives more details than Turbo tax. Given a choice, I choose Tax Slayer.
Date published: 2023-04-06
Rated 3 out of 5 by
Irisheyes2014 from
TurboTax is great but costs too much money
This is my 8th year with TurboTax and using it is super easy but the filing fees are too high.
Date published: 2023-04-06
Rated 5 out of 5 by
Rockie75 from
Turbo Tax is great
Works better than I thought it would. Will use this online again.
All TurboTax® Offerings Reviews - Page 4118
Date published: 2023-04-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Zaymoney from
Excellent experince
Everything went well. Very happy i used this product.
Date published: 2023-04-06
Rated 5 out of 5 by
bcombs362 from
It was easy and the staff was very helpful
There were some things i needed help with and used the ask help option
Date published: 2023-04-06
Rated 5 out of 5 by
Orchid2023 from
Turbo Tax is very user friendly
I have filed with Turbo Tax for over 15 years and it has never failed me.
Date published: 2023-04-06
Rated 5 out of 5 by
Nathanael L from
super helpful
It was so helpful! This was the easiest/ cheapest way to do my taxes this year!
Date published: 2023-04-06
Rated 3 out of 5 by
Adamwhohadtopay4TurboTax from
Where’s the free option?
TurboTax’s entire marketing scheme is that it’s free and I couldn’t find the free option. And yes, I’m talking about federal taxes.
Date published: 2023-04-06
Rated 5 out of 5 by
wearesnoopy23 from
Turbo Tax is Awesome
I needed to contact tax professionals twice this year. They were knowledgeable and helpful. Turbo Tax is good in guiding you to other sources of information if you don't have all the necessary documents (eg 1098 Form)
Date published: 2023-04-06
Rated 4 out of 5 by
Cstevie from
Generally very good
Overall good for the last several years. VERY confusing with respect to taxable amount of SS income between Federal and State returns. Tried 3 times to view documents on final pages, timed out waiting for document generation, finally skipped it and went to Continue, to proceed to actual efiling.
Date published: 2023-04-06
Rated 2 out of 5 by
Glen1964 from
Turbo Tax vs Tax Slayer
I have used Turbo tax for more than 10 years, yet each year it doesn't get better. This year I am a tax consultant volunteer using Tax Slayer which I find easier and gives more details than Turbo tax. Given a choice, I choose Tax Slayer.
Date published: 2023-04-06
Rated 3 out of 5 by
Irisheyes2014 from
TurboTax is great but costs too much money
This is my 8th year with TurboTax and using it is super easy but the filing fees are too high.
Date published: 2023-04-06
Rated 5 out of 5 by
Rockie75 from
Turbo Tax is great
Works better than I thought it would. Will use this online again.
All TurboTax® Offerings Reviews - Page 4118
Date published: 2023-04-06