TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from makes doing your own taxes easy I'll use it every year. There is one thing that is Not clear. That is, Which Turbo tax version you need to deduct Alimony payments. Considering the high percentage of people paying, it shouldn't have become an issue.
Date published: 2021-05-18
Rated 4 out of 5 by from Very Good - just a few improvements for expats All in all very good and intuitive. One thing, we had to look at was how to get over the glitch of the SSN of the NRA spouse who doesn't have one when filing as heald of household. We looked up advice of putting in the 9999 number on your intuit websiet. However, even though this number doesn't appear on the finalized form, it shouldn't be necessary to put in a non-existent number. One should be able to put an all-zero number or write in NRA like you are supposed to do.
Date published: 2021-05-18
Rated 5 out of 5 by from Best ever Excelente easy and helpful, was scare to file by myself but had live help and it was great thanks
Date published: 2021-05-18
Rated 5 out of 5 by from Its so user friendly!! Its so user friendly!! Thanks Turbo Tax for all of the side help.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax Review I believe Turbo Tax has helped to resolve my problem. According to the agent that helped me, I should enter $0 for my AGI if I got another rejected text, which I did. I'm hoping this will fix the problem. If so, I will be very happy!
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax was great! Makes it painless doing taxes because the important information you need is usually obtained from last years return. No digging through stacks of paper.
Date published: 2021-05-18
Rated 5 out of 5 by from turbo tax is great i used turbo tax last year an love it very reliable
Date published: 2021-05-18
Rated 2 out of 5 by from Turbo Tax system keeps getting worst Their customer service is awful, CPA that do not know all the angles yet they claim to have 20+ years of experience. After the tax return is filed you have a hard time getting someone on the phone to answer your questions. And they charge a pretty penny for their "service." Why do I stick with it? Unfortunately they have all my records!
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to Navigate I recommend TurboTax exactly for being intuitive to file.
Date published: 2021-05-18
Rated 4 out of 5 by from Good tax software Very helpful with K-1 and rental income. I couldn't quite give it 5 stars. At the end I wanted to avoid the $25 charge to file state taxes online, & I didn't see an easy way to do it. I ended up with having to awkwardly go through the process twice, since it didn't offer to split the filing method up.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 412
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from makes doing your own taxes easy I'll use it every year. There is one thing that is Not clear. That is, Which Turbo tax version you need to deduct Alimony payments. Considering the high percentage of people paying, it shouldn't have become an issue.
Date published: 2021-05-18
Rated 4 out of 5 by from Very Good - just a few improvements for expats All in all very good and intuitive. One thing, we had to look at was how to get over the glitch of the SSN of the NRA spouse who doesn't have one when filing as heald of household. We looked up advice of putting in the 9999 number on your intuit websiet. However, even though this number doesn't appear on the finalized form, it shouldn't be necessary to put in a non-existent number. One should be able to put an all-zero number or write in NRA like you are supposed to do.
Date published: 2021-05-18
Rated 5 out of 5 by from Best ever Excelente easy and helpful, was scare to file by myself but had live help and it was great thanks
Date published: 2021-05-18
Rated 5 out of 5 by from Its so user friendly!! Its so user friendly!! Thanks Turbo Tax for all of the side help.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax Review I believe Turbo Tax has helped to resolve my problem. According to the agent that helped me, I should enter $0 for my AGI if I got another rejected text, which I did. I'm hoping this will fix the problem. If so, I will be very happy!
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax was great! Makes it painless doing taxes because the important information you need is usually obtained from last years return. No digging through stacks of paper.
Date published: 2021-05-18
Rated 5 out of 5 by from turbo tax is great i used turbo tax last year an love it very reliable
Date published: 2021-05-18
Rated 2 out of 5 by from Turbo Tax system keeps getting worst Their customer service is awful, CPA that do not know all the angles yet they claim to have 20+ years of experience. After the tax return is filed you have a hard time getting someone on the phone to answer your questions. And they charge a pretty penny for their "service." Why do I stick with it? Unfortunately they have all my records!
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to Navigate I recommend TurboTax exactly for being intuitive to file.
Date published: 2021-05-18
Rated 4 out of 5 by from Good tax software Very helpful with K-1 and rental income. I couldn't quite give it 5 stars. At the end I wanted to avoid the $25 charge to file state taxes online, & I didn't see an easy way to do it. I ended up with having to awkwardly go through the process twice, since it didn't offer to split the filing method up.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 412