TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
DanGan from
AMAZING
Always the way to go when filing taxes. I love how easy it is to transfer last years taxes and all the information is there.
Date published: 2023-04-06
Rated 1 out of 5 by
billydel66 from
couldn't my state returns to file under basic
couldn't get state return to work kept attempting to down load and save fed and then said something wrong with connection or purchase. After an hour on the phone with service no resolution horrible
Date published: 2023-04-06
Rated 3 out of 5 by
Gubbaflex 6000 from
A little less helpful every year,
Except for one year when I paid but couldn’t use or get reimbursed, I have used Turbo Tax for over 20 years. Each year it gets more obtuse and less user friendly and more expensive. Keep up the good work?
Date published: 2023-04-06
Rated 2 out of 5 by
Ct preparer from
Inability to see schedules
I don't like that you can't see where you stand on the actual tax return as you are completing the return. Also don't like how you are prompted to upgrade.as you are preparing. The help function is helpless.!
Date published: 2023-04-06
Rated 5 out of 5 by
EmperorSunLao from
Taxes are hard, Milan made it easy
Was dreading getting taxes done this year, so I came to Turbotax for help. The staff I talked to were all friendly and Milan was able to help get my taxes done with the least amount of work on my part.
Date published: 2023-04-06
Rated 5 out of 5 by
tichy from
Great
good product excellent grandiose facil nose q mas poner
Date published: 2023-04-06
Rated 3 out of 5 by
TGRam from
Confusing
It took three tries to understand what Ttax wants me to do.
Date published: 2023-04-06
Rated 4 out of 5 by
Burnsy_ from
Search and Help sections need to be updated
Love turbotax however, this year I had some weird errors. One was my mistake but then I couldn't reload anything from previous years. Kinda frustering, but mainly my fault. I do think if they can import last years info once then you should have access later.
Date published: 2023-04-06
Rated 5 out of 5 by
JoeMM from
TurboTax again
Takes me through everything. Just wish there was a way to say "I'm going with the standard deduction" beforehand.
Date published: 2023-04-06
Rated 5 out of 5 by
Legoman14 from
Turbo Tax is the way to go for me
I found filling with Turbo Tax to be the easy way for me to file inexpensively.
All TurboTax® Offerings Reviews - Page 4104
Date published: 2023-04-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
DanGan from
AMAZING
Always the way to go when filing taxes. I love how easy it is to transfer last years taxes and all the information is there.
Date published: 2023-04-06
Rated 1 out of 5 by
billydel66 from
couldn't my state returns to file under basic
couldn't get state return to work kept attempting to down load and save fed and then said something wrong with connection or purchase. After an hour on the phone with service no resolution horrible
Date published: 2023-04-06
Rated 3 out of 5 by
Gubbaflex 6000 from
A little less helpful every year,
Except for one year when I paid but couldn’t use or get reimbursed, I have used Turbo Tax for over 20 years. Each year it gets more obtuse and less user friendly and more expensive. Keep up the good work?
Date published: 2023-04-06
Rated 2 out of 5 by
Ct preparer from
Inability to see schedules
I don't like that you can't see where you stand on the actual tax return as you are completing the return. Also don't like how you are prompted to upgrade.as you are preparing. The help function is helpless.!
Date published: 2023-04-06
Rated 5 out of 5 by
EmperorSunLao from
Taxes are hard, Milan made it easy
Was dreading getting taxes done this year, so I came to Turbotax for help. The staff I talked to were all friendly and Milan was able to help get my taxes done with the least amount of work on my part.
Date published: 2023-04-06
Rated 5 out of 5 by
tichy from
Great
good product excellent grandiose facil nose q mas poner
Date published: 2023-04-06
Rated 3 out of 5 by
TGRam from
Confusing
It took three tries to understand what Ttax wants me to do.
Date published: 2023-04-06
Rated 4 out of 5 by
Burnsy_ from
Search and Help sections need to be updated
Love turbotax however, this year I had some weird errors. One was my mistake but then I couldn't reload anything from previous years. Kinda frustering, but mainly my fault. I do think if they can import last years info once then you should have access later.
Date published: 2023-04-06
Rated 5 out of 5 by
JoeMM from
TurboTax again
Takes me through everything. Just wish there was a way to say "I'm going with the standard deduction" beforehand.
Date published: 2023-04-06
Rated 5 out of 5 by
Legoman14 from
Turbo Tax is the way to go for me
I found filling with Turbo Tax to be the easy way for me to file inexpensively.
All TurboTax® Offerings Reviews - Page 4104
Date published: 2023-04-06