TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from AMAZING Always the way to go when filing taxes. I love how easy it is to transfer last years taxes and all the information is there.
Date published: 2023-04-06
Rated 1 out of 5 by from couldn't my state returns to file under basic couldn't get state return to work kept attempting to down load and save fed and then said something wrong with connection or purchase. After an hour on the phone with service no resolution horrible
Date published: 2023-04-06
Rated 3 out of 5 by from A little less helpful every year, Except for one year when I paid but couldn’t use or get reimbursed, I have used Turbo Tax for over 20 years. Each year it gets more obtuse and less user friendly and more expensive. Keep up the good work?
Date published: 2023-04-06
Rated 2 out of 5 by from Inability to see schedules I don't like that you can't see where you stand on the actual tax return as you are completing the return. Also don't like how you are prompted to upgrade.as you are preparing. The help function is helpless.!
Date published: 2023-04-06
Rated 5 out of 5 by from Taxes are hard, Milan made it easy Was dreading getting taxes done this year, so I came to Turbotax for help. The staff I talked to were all friendly and Milan was able to help get my taxes done with the least amount of work on my part.
Date published: 2023-04-06
Rated 5 out of 5 by from Great good product excellent grandiose facil nose q mas poner
Date published: 2023-04-06
Rated 3 out of 5 by from Confusing It took three tries to understand what Ttax wants me to do.
Date published: 2023-04-06
Rated 4 out of 5 by from Search and Help sections need to be updated Love turbotax however, this year I had some weird errors. One was my mistake but then I couldn't reload anything from previous years. Kinda frustering, but mainly my fault. I do think if they can import last years info once then you should have access later.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax again Takes me through everything. Just wish there was a way to say "I'm going with the standard deduction" beforehand.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is the way to go for me I found filling with Turbo Tax to be the easy way for me to file inexpensively.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4104
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from AMAZING Always the way to go when filing taxes. I love how easy it is to transfer last years taxes and all the information is there.
Date published: 2023-04-06
Rated 1 out of 5 by from couldn't my state returns to file under basic couldn't get state return to work kept attempting to down load and save fed and then said something wrong with connection or purchase. After an hour on the phone with service no resolution horrible
Date published: 2023-04-06
Rated 3 out of 5 by from A little less helpful every year, Except for one year when I paid but couldn’t use or get reimbursed, I have used Turbo Tax for over 20 years. Each year it gets more obtuse and less user friendly and more expensive. Keep up the good work?
Date published: 2023-04-06
Rated 2 out of 5 by from Inability to see schedules I don't like that you can't see where you stand on the actual tax return as you are completing the return. Also don't like how you are prompted to upgrade.as you are preparing. The help function is helpless.!
Date published: 2023-04-06
Rated 5 out of 5 by from Taxes are hard, Milan made it easy Was dreading getting taxes done this year, so I came to Turbotax for help. The staff I talked to were all friendly and Milan was able to help get my taxes done with the least amount of work on my part.
Date published: 2023-04-06
Rated 5 out of 5 by from Great good product excellent grandiose facil nose q mas poner
Date published: 2023-04-06
Rated 3 out of 5 by from Confusing It took three tries to understand what Ttax wants me to do.
Date published: 2023-04-06
Rated 4 out of 5 by from Search and Help sections need to be updated Love turbotax however, this year I had some weird errors. One was my mistake but then I couldn't reload anything from previous years. Kinda frustering, but mainly my fault. I do think if they can import last years info once then you should have access later.
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax again Takes me through everything. Just wish there was a way to say "I'm going with the standard deduction" beforehand.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is the way to go for me I found filling with Turbo Tax to be the easy way for me to file inexpensively.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4104