TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from BUSINESS REVIEW COULD BE BETTER. NEEDS TO BE ABLE TO IMPORT BROKERAGE ACCOUNTS LIKE PERSONAL PRODUCTS. SHOULD PRINT REQUIED MAILING WITH PAGE BREAKS ON EACH FORM.
Date published: 2023-04-09
Rated 4 out of 5 by from easy steps to follow easy to follow steps and very fast. no help needed
Date published: 2023-04-09
Rated 3 out of 5 by from Fees and Clarity I think you should mention the RPS fee at the beginning of the process. All fees in general should be said up front even if they are not used. I was upset to find out that I had to pay an additional $40 to get my money via direct deposit. You also shouldn't prompt people to buy the upgraded service. If your system is smart enough to file my taxes then it should also be smart enough to determine if I NEED to pay for extra services. Your fees suck, bottom line, and they need to be more upfront
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo tax is easy Awesome and quick and easy and I will use it again
Date published: 2023-04-09
Rated 5 out of 5 by from Turbotax is Awesome Took me 1.5 hours to file my returns which is outstanding.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is great I have been using TurboTax for years with no issues.
Date published: 2023-04-09
Rated 4 out of 5 by from Turbo tax is relatively easy... Unfortunately, I entered some information twice so had to go back and delete items. The taxes I owed seemed very high, thus I went back and checked.
Date published: 2023-04-09
Rated 5 out of 5 by from turbotax is very helpful it was an easy and helpful site it was easy to understand and helped me with thing that i did not understand
Date published: 2023-04-09
Rated 2 out of 5 by from It was impressively easy but too shiesty The interface was great, a very smooth process. Except that they didn't flag that I didn't have my health insurance coverage completed. But what I didn't appreciate was that it was promised to be free, and I was then subsequently told that I couldn't file any 1099s with the free version, and that I had to go from $0 to $180, which is a big jump. Would not recommend.
Date published: 2023-04-09
Rated 5 out of 5 by from Satish is awesome Satish's help was great. He was patient, answered all my questions and guided me through the thicket of questions and alternatives. I am very grateful for his help.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4097
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from BUSINESS REVIEW COULD BE BETTER. NEEDS TO BE ABLE TO IMPORT BROKERAGE ACCOUNTS LIKE PERSONAL PRODUCTS. SHOULD PRINT REQUIED MAILING WITH PAGE BREAKS ON EACH FORM.
Date published: 2023-04-09
Rated 4 out of 5 by from easy steps to follow easy to follow steps and very fast. no help needed
Date published: 2023-04-09
Rated 3 out of 5 by from Fees and Clarity I think you should mention the RPS fee at the beginning of the process. All fees in general should be said up front even if they are not used. I was upset to find out that I had to pay an additional $40 to get my money via direct deposit. You also shouldn't prompt people to buy the upgraded service. If your system is smart enough to file my taxes then it should also be smart enough to determine if I NEED to pay for extra services. Your fees suck, bottom line, and they need to be more upfront
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo tax is easy Awesome and quick and easy and I will use it again
Date published: 2023-04-09
Rated 5 out of 5 by from Turbotax is Awesome Took me 1.5 hours to file my returns which is outstanding.
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax is great I have been using TurboTax for years with no issues.
Date published: 2023-04-09
Rated 4 out of 5 by from Turbo tax is relatively easy... Unfortunately, I entered some information twice so had to go back and delete items. The taxes I owed seemed very high, thus I went back and checked.
Date published: 2023-04-09
Rated 5 out of 5 by from turbotax is very helpful it was an easy and helpful site it was easy to understand and helped me with thing that i did not understand
Date published: 2023-04-09
Rated 2 out of 5 by from It was impressively easy but too shiesty The interface was great, a very smooth process. Except that they didn't flag that I didn't have my health insurance coverage completed. But what I didn't appreciate was that it was promised to be free, and I was then subsequently told that I couldn't file any 1099s with the free version, and that I had to go from $0 to $180, which is a big jump. Would not recommend.
Date published: 2023-04-09
Rated 5 out of 5 by from Satish is awesome Satish's help was great. He was patient, answered all my questions and guided me through the thicket of questions and alternatives. I am very grateful for his help.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4097