TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Issues this year for the first time I was unable to import my company information from QuickBooks. I eventually was able to contact someone in tech support who was absolutely useless. And, of course, "it wasn't a TurboTax issue, it's a QuickBook problem." And you can probably tell what the QuickBook folks told me!! After spending almost 2 hours on the phone with TurboTax support, she passed me back to Quickbooks, who basically told me "Not our problem" and hung up!! Not a good day!
Date published: 2023-04-06
Rated 5 out of 5 by from so easy so fast I was able to do an additional state with ease and have the expert check to make sure everything wa ok
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax Takes The Worry Away To File Easy to operate! Easy to follow instructions.Found plenty of help topics.
Date published: 2023-04-06
Rated 5 out of 5 by from turbotax is the best i have been using turbotax for more than 10 years.
Date published: 2023-04-06
Rated 5 out of 5 by from Quick and easy So easy and fast. I will use turbo tax every year.
Date published: 2023-04-06
Rated 5 out of 5 by from Easy when you have nothing to claim.. The best Easy and Fast. First time doing them by myself. I would recommend Turbo Tax
Date published: 2023-04-06
Rated 2 out of 5 by from TurboTax Do Not Upgrade To Have Someone Do It I upgraded to have someone do it for me and was disappointed. Scheduled an appointment and the assistant deleted documents before even meeting with me then asked me to explain what she deleted. Unacceptable!!! I did them myself and Federal was easy enough. I was able to click on the hyperlinks to understand what was being asked or type in my question. State was not as intuitive. Where it was asking for information there was no help. That could be better.
Date published: 2023-04-06
Rated 5 out of 5 by from Good Good nice job. Good good good .I love to use. It very helpful. It very simple and easy to use
Date published: 2023-04-06
Rated 5 out of 5 by from Fast and easy Turbo tax went really well and smoothly. Not hard to manage and fill out. I would recommend it to many of my friends.
Date published: 2023-04-06
Rated 5 out of 5 by from good job easy to navigate and understand as a self empoloyed filer
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4086
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Issues this year for the first time I was unable to import my company information from QuickBooks. I eventually was able to contact someone in tech support who was absolutely useless. And, of course, "it wasn't a TurboTax issue, it's a QuickBook problem." And you can probably tell what the QuickBook folks told me!! After spending almost 2 hours on the phone with TurboTax support, she passed me back to Quickbooks, who basically told me "Not our problem" and hung up!! Not a good day!
Date published: 2023-04-06
Rated 5 out of 5 by from so easy so fast I was able to do an additional state with ease and have the expert check to make sure everything wa ok
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax Takes The Worry Away To File Easy to operate! Easy to follow instructions.Found plenty of help topics.
Date published: 2023-04-06
Rated 5 out of 5 by from turbotax is the best i have been using turbotax for more than 10 years.
Date published: 2023-04-06
Rated 5 out of 5 by from Quick and easy So easy and fast. I will use turbo tax every year.
Date published: 2023-04-06
Rated 5 out of 5 by from Easy when you have nothing to claim.. The best Easy and Fast. First time doing them by myself. I would recommend Turbo Tax
Date published: 2023-04-06
Rated 2 out of 5 by from TurboTax Do Not Upgrade To Have Someone Do It I upgraded to have someone do it for me and was disappointed. Scheduled an appointment and the assistant deleted documents before even meeting with me then asked me to explain what she deleted. Unacceptable!!! I did them myself and Federal was easy enough. I was able to click on the hyperlinks to understand what was being asked or type in my question. State was not as intuitive. Where it was asking for information there was no help. That could be better.
Date published: 2023-04-06
Rated 5 out of 5 by from Good Good nice job. Good good good .I love to use. It very helpful. It very simple and easy to use
Date published: 2023-04-06
Rated 5 out of 5 by from Fast and easy Turbo tax went really well and smoothly. Not hard to manage and fill out. I would recommend it to many of my friends.
Date published: 2023-04-06
Rated 5 out of 5 by from good job easy to navigate and understand as a self empoloyed filer
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4086