TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from easy to use did not receive refund last year . do not know why. easy to use and quick . reasonably priced
Date published: 2023-04-09
Rated 4 out of 5 by from State Tax Form Misleading Self preparing a Maine State Tax using TurboTax Premium had some very ambiguous questions relating to partial year residency, where all sources of income were from out of state (Maine) sources. I had to download the specific Maine State for (Worksheet B) instructions in order to understand what was needed at each question that TurboTax was asking. When finished, instead of owing the State of Maine $1600+ the true tax owed was only $372. The wording in TurboTax is very deceiving. Be sure to read the specific state form Instructions is this is the same scenario for anyone else.
Date published: 2023-04-09
Rated 5 out of 5 by from Awesome Job Awesome experience. Awesome tips and awesome consultant!
Date published: 2023-04-09
Rated 2 out of 5 by from Fees are too high The website design is great but it's overdone. Spend less money on fancy animations so you don't have to charge customers exorbitant fees.
Date published: 2023-04-09
Rated 5 out of 5 by from Everything is ok Good services overall and good live assistance ...
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax making taxes easy Tax time used to be so stressful but Turbo Tax makes it very easy with barely any stress! Thank you Turbo Tax!!
Date published: 2023-04-09
Rated 5 out of 5 by from love Turbo Tax Easy to use and self explanatory No need to pay a preparer if you understand basic tax situations
Date published: 2023-04-09
Rated 2 out of 5 by from works until it doesnt I was doing great until turbo tax just randomly removed $500 from my return when i hadnt touched a button. I did the live chat with two seperate people who couldnt answer my question. The second one copied and pasted a response from a fourm where all of the users said they had to end up going to h&r block becuase turbo tax continued to have the same issue.
Date published: 2023-04-09
Rated 5 out of 5 by from Easy to use I needed help some how I added an adoption which did not happen, easy to use when someone helped me step by step. Fixed the problem I created!
Date published: 2023-04-09
Rated 5 out of 5 by from Was easy step by step Was easy step by step, helped me get everything entered that I needed to.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4086
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from easy to use did not receive refund last year . do not know why. easy to use and quick . reasonably priced
Date published: 2023-04-09
Rated 4 out of 5 by from State Tax Form Misleading Self preparing a Maine State Tax using TurboTax Premium had some very ambiguous questions relating to partial year residency, where all sources of income were from out of state (Maine) sources. I had to download the specific Maine State for (Worksheet B) instructions in order to understand what was needed at each question that TurboTax was asking. When finished, instead of owing the State of Maine $1600+ the true tax owed was only $372. The wording in TurboTax is very deceiving. Be sure to read the specific state form Instructions is this is the same scenario for anyone else.
Date published: 2023-04-09
Rated 5 out of 5 by from Awesome Job Awesome experience. Awesome tips and awesome consultant!
Date published: 2023-04-09
Rated 2 out of 5 by from Fees are too high The website design is great but it's overdone. Spend less money on fancy animations so you don't have to charge customers exorbitant fees.
Date published: 2023-04-09
Rated 5 out of 5 by from Everything is ok Good services overall and good live assistance ...
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax making taxes easy Tax time used to be so stressful but Turbo Tax makes it very easy with barely any stress! Thank you Turbo Tax!!
Date published: 2023-04-09
Rated 5 out of 5 by from love Turbo Tax Easy to use and self explanatory No need to pay a preparer if you understand basic tax situations
Date published: 2023-04-09
Rated 2 out of 5 by from works until it doesnt I was doing great until turbo tax just randomly removed $500 from my return when i hadnt touched a button. I did the live chat with two seperate people who couldnt answer my question. The second one copied and pasted a response from a fourm where all of the users said they had to end up going to h&r block becuase turbo tax continued to have the same issue.
Date published: 2023-04-09
Rated 5 out of 5 by from Easy to use I needed help some how I added an adoption which did not happen, easy to use when someone helped me step by step. Fixed the problem I created!
Date published: 2023-04-09
Rated 5 out of 5 by from Was easy step by step Was easy step by step, helped me get everything entered that I needed to.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4086