TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Confident in my return's accuracy I have been using Turbo Tax for years. I like it because I always feel my taxes are done accurately.
Date published: 2023-04-06
Rated 5 out of 5 by from Cindy is awesome. My tax agent was patient and friendly and overall gave a positive experience.
Date published: 2023-04-06
Rated 3 out of 5 by from Easy but not free like advertised I like how easy it is but no matter how many times I try to use the free version it continues to make me pay. Super easy though
Date published: 2023-04-06
Rated 5 out of 5 by from Easiest way to file your taxes! I've used the free filing for years for my W2s, but since this is my first year filing jointly with my husband. I definitely got a little nervous and anxious since he travels a lot for work and has a retirement plan and a side business, so I'd hate to miss anything. Talking with the assistant definitely put me at ease, she walked me through with documents I needed to upload, asked me a couple questions and transferred me to the tax expert right away! Within 5 hours Mark was able to take all of our information, ask questions, follow up with me and file our taxes within the same day! Turbotax makes it super easy with filing your taxes, I highly recommend!
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax send me an email and remind me to do Tax I love Turbo Tax is the only company that send me an email to remind me to finish my taxes and they also help me to finishing then, Thank You
Date published: 2023-04-06
Rated 4 out of 5 by from Thank goodness for Turbo Tax Dutch was so informative and patient with me. I sincerely appreciated her help.
Date published: 2023-04-06
Rated 5 out of 5 by from Simple and Clear This is my 3rd year using TT after my accountant retired. TT goes through all the steps with explanations on critical items. This year 2023 due to many disasters throughout the country, many states and the Federal government changed the due dates. Adding this info to TT would have help reduce the stress getting it done before 4/18 deadline.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is GREAT!! Great customer service from support. She helped us correct the mistakes.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is so easy Turbo Tax has been great every year I have used it. so simple and easy to follow!
Date published: 2023-04-06
Rated 1 out of 5 by from do not use it it was so confusing and it didnt edit any forms i feel i made a mistake in. better off going to someone else to prepare your taxes
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4071
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Confident in my return's accuracy I have been using Turbo Tax for years. I like it because I always feel my taxes are done accurately.
Date published: 2023-04-06
Rated 5 out of 5 by from Cindy is awesome. My tax agent was patient and friendly and overall gave a positive experience.
Date published: 2023-04-06
Rated 3 out of 5 by from Easy but not free like advertised I like how easy it is but no matter how many times I try to use the free version it continues to make me pay. Super easy though
Date published: 2023-04-06
Rated 5 out of 5 by from Easiest way to file your taxes! I've used the free filing for years for my W2s, but since this is my first year filing jointly with my husband. I definitely got a little nervous and anxious since he travels a lot for work and has a retirement plan and a side business, so I'd hate to miss anything. Talking with the assistant definitely put me at ease, she walked me through with documents I needed to upload, asked me a couple questions and transferred me to the tax expert right away! Within 5 hours Mark was able to take all of our information, ask questions, follow up with me and file our taxes within the same day! Turbotax makes it super easy with filing your taxes, I highly recommend!
Date published: 2023-04-06
Rated 5 out of 5 by from TurboTax send me an email and remind me to do Tax I love Turbo Tax is the only company that send me an email to remind me to finish my taxes and they also help me to finishing then, Thank You
Date published: 2023-04-06
Rated 4 out of 5 by from Thank goodness for Turbo Tax Dutch was so informative and patient with me. I sincerely appreciated her help.
Date published: 2023-04-06
Rated 5 out of 5 by from Simple and Clear This is my 3rd year using TT after my accountant retired. TT goes through all the steps with explanations on critical items. This year 2023 due to many disasters throughout the country, many states and the Federal government changed the due dates. Adding this info to TT would have help reduce the stress getting it done before 4/18 deadline.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is GREAT!! Great customer service from support. She helped us correct the mistakes.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax is so easy Turbo Tax has been great every year I have used it. so simple and easy to follow!
Date published: 2023-04-06
Rated 1 out of 5 by from do not use it it was so confusing and it didnt edit any forms i feel i made a mistake in. better off going to someone else to prepare your taxes
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4071