TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Excellent Quick and easy, love how I was able to import data, without having to manually type it all out.
Date published: 2023-04-06
Rated 5 out of 5 by from Good Service Subi was great! Easy to use and quick. Affordable and I’m sure my return is completed correctly.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax This is my third year using Turbo Tax. It's easy to use and explanations are very understandable.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax wins again! The system is easy to use and so comprehensive. Hard to make a mistake. But on the one occasion something was puzzling, I called and got excellent help.
Date published: 2023-04-06
Rated 5 out of 5 by from turbotax is great i love using turbo tax to file my return. it is easy and i love how it explains each step for me.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax takes the stress out of filing taxes. Turbo tax covers all scenarios with simple questions and includes helpful explanations.
Date published: 2023-04-06
Rated 3 out of 5 by from not too bad The fees are just a little high and not very well stated
Date published: 2023-04-06
Rated 4 out of 5 by from Turbo Tax is effective. Good process, EXCEPT for the 3 upgrades that were not foreseen, until I reached the time to file.
Date published: 2023-04-06
Rated 4 out of 5 by from Turbo Tax review I would have liked to be able to look at last years information more easily during each step of the process. It's kind of expensive.
Date published: 2023-04-06
Rated 4 out of 5 by from TurboTax is good Everything went well until I contacted TurboTax. I waited 14 minutes in the chat, and nobody ever responded. Then I had another question and chose to call; it was worse, the person who answered was hard to understand, the static was horrible, and she refused to tell me where she was answering from. To ask tax questions, you need to have someone on the other line that you can understand and someone who gives you confidence, by refusing to say where she was answering from didn't give me a sense of trust. In addition, the communication sounded so weak, as if it was from outside the United States. Not good customer service.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4062
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Quick and easy, love how I was able to import data, without having to manually type it all out.
Date published: 2023-04-06
Rated 5 out of 5 by from Good Service Subi was great! Easy to use and quick. Affordable and I’m sure my return is completed correctly.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax This is my third year using Turbo Tax. It's easy to use and explanations are very understandable.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax wins again! The system is easy to use and so comprehensive. Hard to make a mistake. But on the one occasion something was puzzling, I called and got excellent help.
Date published: 2023-04-06
Rated 5 out of 5 by from turbotax is great i love using turbo tax to file my return. it is easy and i love how it explains each step for me.
Date published: 2023-04-06
Rated 5 out of 5 by from Turbo Tax takes the stress out of filing taxes. Turbo tax covers all scenarios with simple questions and includes helpful explanations.
Date published: 2023-04-06
Rated 3 out of 5 by from not too bad The fees are just a little high and not very well stated
Date published: 2023-04-06
Rated 4 out of 5 by from Turbo Tax is effective. Good process, EXCEPT for the 3 upgrades that were not foreseen, until I reached the time to file.
Date published: 2023-04-06
Rated 4 out of 5 by from Turbo Tax review I would have liked to be able to look at last years information more easily during each step of the process. It's kind of expensive.
Date published: 2023-04-06
Rated 4 out of 5 by from TurboTax is good Everything went well until I contacted TurboTax. I waited 14 minutes in the chat, and nobody ever responded. Then I had another question and chose to call; it was worse, the person who answered was hard to understand, the static was horrible, and she refused to tell me where she was answering from. To ask tax questions, you need to have someone on the other line that you can understand and someone who gives you confidence, by refusing to say where she was answering from didn't give me a sense of trust. In addition, the communication sounded so weak, as if it was from outside the United States. Not good customer service.
Date published: 2023-04-06
All TurboTax® Offerings Reviews - Page 4062