TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax stress free Turbo Tax always makes it so easy and has excellent customer service if needed.
Date published: 2023-04-07
Rated 3 out of 5 by from Ok Software is getting better. Still need a little work making easier to navigate
Date published: 2023-04-07
Rated 4 out of 5 by from TurboTax It's hard to find the tax tools tab. Was not an easy return to do this year. When using the help tab, it should give you the tab to jump directly to what you are searching for in the help field. Would of not used Turbo Tax this year if I didn't already pay for my filing before the Errors came up.
Date published: 2023-04-07
Rated 2 out of 5 by from Expensive They have the info right and they can get info from sources, but for the cost for all this is crazy!! I get a $300 refund but spend $120 on fees!! Almost not worth it!!
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax is a great tool for completing taxes TurboTax is easy to use. It assists with all tax changes every year.
Date published: 2023-04-07
Rated 5 out of 5 by from very helpful I spoke with Carrol and she walked me through the rest of my return. She was very pleasant and patient
Date published: 2023-04-07
Rated 4 out of 5 by from Good flow and guidance tools The options to walk through as a novice or move more freely as an experienced user is very good. Supporting guidance and resources allow an educational journey through what can be an intimidating adventure. The data carryovers, transfers and ezfile functions are very beneficial for efficiency. Having Federal and State managed in Deluxe is very good. My only con is the sales pitches along the way. Bottom line,you are still responsible for the data you provide. I will continue to utilize this product.
Date published: 2023-04-07
Rated 5 out of 5 by from Very efficient service Straightforward, excellent tips and guidance. Thank you
Date published: 2023-04-07
Rated 5 out of 5 by from Great Turbo Tax is user friendly. However, I do not like that we MUST submit a survey.
Date published: 2023-04-07
Rated 4 out of 5 by from Turbo Tax is awesome. My experience with Turbo Tax is good but there is room to improve, such as the customer feeling.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4056
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax stress free Turbo Tax always makes it so easy and has excellent customer service if needed.
Date published: 2023-04-07
Rated 3 out of 5 by from Ok Software is getting better. Still need a little work making easier to navigate
Date published: 2023-04-07
Rated 4 out of 5 by from TurboTax It's hard to find the tax tools tab. Was not an easy return to do this year. When using the help tab, it should give you the tab to jump directly to what you are searching for in the help field. Would of not used Turbo Tax this year if I didn't already pay for my filing before the Errors came up.
Date published: 2023-04-07
Rated 2 out of 5 by from Expensive They have the info right and they can get info from sources, but for the cost for all this is crazy!! I get a $300 refund but spend $120 on fees!! Almost not worth it!!
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax is a great tool for completing taxes TurboTax is easy to use. It assists with all tax changes every year.
Date published: 2023-04-07
Rated 5 out of 5 by from very helpful I spoke with Carrol and she walked me through the rest of my return. She was very pleasant and patient
Date published: 2023-04-07
Rated 4 out of 5 by from Good flow and guidance tools The options to walk through as a novice or move more freely as an experienced user is very good. Supporting guidance and resources allow an educational journey through what can be an intimidating adventure. The data carryovers, transfers and ezfile functions are very beneficial for efficiency. Having Federal and State managed in Deluxe is very good. My only con is the sales pitches along the way. Bottom line,you are still responsible for the data you provide. I will continue to utilize this product.
Date published: 2023-04-07
Rated 5 out of 5 by from Very efficient service Straightforward, excellent tips and guidance. Thank you
Date published: 2023-04-07
Rated 5 out of 5 by from Great Turbo Tax is user friendly. However, I do not like that we MUST submit a survey.
Date published: 2023-04-07
Rated 4 out of 5 by from Turbo Tax is awesome. My experience with Turbo Tax is good but there is room to improve, such as the customer feeling.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4056