TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 2 out of 5 by
GotFleeced from
Easy to use, but horrible price
It's easy to use, but it's just too expensive. My biggest beef is with the State filing. It costs an extra $59 to fill state forms out, plus $59 to file them together. I ended up paying $120 to file for state alone, just to turn around and pay the State $170. Not worth it if you're already running low on money. Then, the way they *constantly* try to get you to upgrade your filing package to "MAX" - they're like a telemarketer! :/ I'm certainly not happy with it; I'll definitely be looking for a different service next year.
Date published: 2023-04-07
Rated 5 out of 5 by
sonikush from
easy and fast!
the prices was easy and awesome.would highly recommend.
Date published: 2023-04-07
Rated 5 out of 5 by
HagKen from
Mr
Simple, easy and faster. I like all the features. Excellent product!
Date published: 2023-04-07
Rated 4 out of 5 by
Keith8885 from
Culinary MGMT NCO
Makes it so hard to file taxes trying to pull up the previous year's taxes. It has been kicked back 3 times now and I feel there is a different way to verify the user filing taxes. Please look into this.
Date published: 2023-04-07
Rated 3 out of 5 by
ssurfie from
pretty good
took longer then i thought it would but it was pretty good over all
Date published: 2023-04-07
Rated 5 out of 5 by
Anthony79416 from
7th Year in a Row
I appreciate being reminded how many years I have used the service and the remembering of all of my information.
Date published: 2023-04-07
Rated 2 out of 5 by
PDXNeil from
Paid nearly $300 for my taxes
I've been using TurboTax since for the last ten years and this is the most I've ever paid to get my taxes done. Real bummer!
Date published: 2023-04-07
Rated 5 out of 5 by
null from
TURBO TAX IS AWSOME
TurboTax is a fantastic tax preparation software that has revolutionized the way people file their taxes. With its user-friendly interface, detailed walkthroughs, and helpful support resources, it has become the go-to option for millions of taxpayers across the United States. One of the standout features of TurboTax is its ability to import data from previous tax years and other financial institutions, which can save users a lot of time and hassle. Additionally, its powerful algorithm ensures that users get the maximum refund possible, while also minimizing the risk of errors or audits. Another great aspect of TurboTax is its support resources, which include a vast knowledge base, community forums, and even live support from tax professionals. These resources can be invaluable for people with complex tax situations or those who simply need a bit of extra guidance. Overall, TurboTax offers a comprehensive, reliable, and easy-to-use solution for tax preparation, making it an excellent choice for anyone looking to streamline their tax filing process. I highly recommend it to anyone looking for a stress-free way to file their taxes.
Date published: 2023-04-07
Rated 5 out of 5 by
CRV24 from
Love TurboTax ❤️ 😍
Have used TurboTax for many years and they have never sent me in the wrong direction. Love TurboTax ❤️, it's awesome!!
Date published: 2023-04-07
Rated 1 out of 5 by
Costco User Bobby from
$25 for each state returns, and to e-file
If I had any other choice, I would use something else. It's full of bugs, a 1099-MISC was categorized as sole-proprietor schedule-C, and I couldn't delete it from my forms. It is truly frustrating. $25 for each state returns, to e-file, and $45 first option to pay with my return instead of using a credit card. This is truly a scam.
All TurboTax® Offerings Reviews - Page 4052
Date published: 2023-04-07
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
GotFleeced from
Easy to use, but horrible price
It's easy to use, but it's just too expensive. My biggest beef is with the State filing. It costs an extra $59 to fill state forms out, plus $59 to file them together. I ended up paying $120 to file for state alone, just to turn around and pay the State $170. Not worth it if you're already running low on money. Then, the way they *constantly* try to get you to upgrade your filing package to "MAX" - they're like a telemarketer! :/ I'm certainly not happy with it; I'll definitely be looking for a different service next year.
Date published: 2023-04-07
Rated 5 out of 5 by
sonikush from
easy and fast!
the prices was easy and awesome.would highly recommend.
Date published: 2023-04-07
Rated 5 out of 5 by
HagKen from
Mr
Simple, easy and faster. I like all the features. Excellent product!
Date published: 2023-04-07
Rated 4 out of 5 by
Keith8885 from
Culinary MGMT NCO
Makes it so hard to file taxes trying to pull up the previous year's taxes. It has been kicked back 3 times now and I feel there is a different way to verify the user filing taxes. Please look into this.
Date published: 2023-04-07
Rated 3 out of 5 by
ssurfie from
pretty good
took longer then i thought it would but it was pretty good over all
Date published: 2023-04-07
Rated 5 out of 5 by
Anthony79416 from
7th Year in a Row
I appreciate being reminded how many years I have used the service and the remembering of all of my information.
Date published: 2023-04-07
Rated 2 out of 5 by
PDXNeil from
Paid nearly $300 for my taxes
I've been using TurboTax since for the last ten years and this is the most I've ever paid to get my taxes done. Real bummer!
Date published: 2023-04-07
Rated 5 out of 5 by
null from
TURBO TAX IS AWSOME
TurboTax is a fantastic tax preparation software that has revolutionized the way people file their taxes. With its user-friendly interface, detailed walkthroughs, and helpful support resources, it has become the go-to option for millions of taxpayers across the United States. One of the standout features of TurboTax is its ability to import data from previous tax years and other financial institutions, which can save users a lot of time and hassle. Additionally, its powerful algorithm ensures that users get the maximum refund possible, while also minimizing the risk of errors or audits. Another great aspect of TurboTax is its support resources, which include a vast knowledge base, community forums, and even live support from tax professionals. These resources can be invaluable for people with complex tax situations or those who simply need a bit of extra guidance. Overall, TurboTax offers a comprehensive, reliable, and easy-to-use solution for tax preparation, making it an excellent choice for anyone looking to streamline their tax filing process. I highly recommend it to anyone looking for a stress-free way to file their taxes.
Date published: 2023-04-07
Rated 5 out of 5 by
CRV24 from
Love TurboTax ❤️ 😍
Have used TurboTax for many years and they have never sent me in the wrong direction. Love TurboTax ❤️, it's awesome!!
Date published: 2023-04-07
Rated 1 out of 5 by
Costco User Bobby from
$25 for each state returns, and to e-file
If I had any other choice, I would use something else. It's full of bugs, a 1099-MISC was categorized as sole-proprietor schedule-C, and I couldn't delete it from my forms. It is truly frustrating. $25 for each state returns, to e-file, and $45 first option to pay with my return instead of using a credit card. This is truly a scam.
All TurboTax® Offerings Reviews - Page 4052
Date published: 2023-04-07