TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Helped This always helps me every year. Turbotax is an amazing program.
Date published: 2023-04-07
Rated 4 out of 5 by from First Year I've Had Problems I have been a faithful TurboTax user for 25+ years and have only encountered very minimal issues in the past - and those were easily handled with a phone call to customer service. This year, my city taxes are being based on an incorrect amount - as verified by one employer who also provided a separate W-2 with the correct income amount for the non-resident City tax to be based on. (This has to do with remote vs. in-office work due to COVID.) However, nothing I have tried will resolve the issue. So, If you read this BEFORE you do your own taxes, be aware of this problem!
Date published: 2023-04-07
Rated 5 out of 5 by from Simple and Fast Worker bee with W-2 form, some interest from savings, some Cryptocurrency. TurboTax downloaded my Crypto transactions and calculated everything else for me. This was a real time saver.
Date published: 2023-04-07
Rated 5 out of 5 by from I love turbo tax Turbotax is easy to use, great navigation, step by step.
Date published: 2023-04-07
Rated 4 out of 5 by from Turbo Tax Premier I like using this software to [pre[are my own taxes. Turbo Tax generally does not have the ability to connect my prior year tax return that is in my documents to set up the next year, even though I have used Turbo Tax for the last three years. I have to insert that info manually
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax is user friendly It was easy to navigate and the questions were thorough to ensure our return was accurate
Date published: 2023-04-07
Rated 5 out of 5 by from Easy as always I've used TurboTax to file my taxes for a bunch of years now, and it keeps getting easier. I feel confident knowing that they've done all the heavy lifting, and all I have to do is enter my data (and I don't even have to enter much of that anymore, since they're able to import most of it).
Date published: 2023-04-07
Rated 5 out of 5 by from seems even simpler and faster seemed even easier this year. With the latest tax code, i seem to pay more taxes, but the filing process seems smoother. I prefer Turbo tax over other filing software
Date published: 2023-04-07
Rated 5 out of 5 by from Effortless! Very helpful definitions and updates to this year’s changes.
Date published: 2023-04-07
Rated 4 out of 5 by from Pretty easy I suppose I've used TT in the past and it is fairly easy I suppose. However government is getting more and more involved in everyones lives and need to make sure they are getting what they think they are due and the questions are getting more and more tricky. Hopefully I answered correctly. I have he MAX taken out of my checks as I always have but Federal still doesn't think they get enough which angers me.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4030
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Helped This always helps me every year. Turbotax is an amazing program.
Date published: 2023-04-07
Rated 4 out of 5 by from First Year I've Had Problems I have been a faithful TurboTax user for 25+ years and have only encountered very minimal issues in the past - and those were easily handled with a phone call to customer service. This year, my city taxes are being based on an incorrect amount - as verified by one employer who also provided a separate W-2 with the correct income amount for the non-resident City tax to be based on. (This has to do with remote vs. in-office work due to COVID.) However, nothing I have tried will resolve the issue. So, If you read this BEFORE you do your own taxes, be aware of this problem!
Date published: 2023-04-07
Rated 5 out of 5 by from Simple and Fast Worker bee with W-2 form, some interest from savings, some Cryptocurrency. TurboTax downloaded my Crypto transactions and calculated everything else for me. This was a real time saver.
Date published: 2023-04-07
Rated 5 out of 5 by from I love turbo tax Turbotax is easy to use, great navigation, step by step.
Date published: 2023-04-07
Rated 4 out of 5 by from Turbo Tax Premier I like using this software to [pre[are my own taxes. Turbo Tax generally does not have the ability to connect my prior year tax return that is in my documents to set up the next year, even though I have used Turbo Tax for the last three years. I have to insert that info manually
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax is user friendly It was easy to navigate and the questions were thorough to ensure our return was accurate
Date published: 2023-04-07
Rated 5 out of 5 by from Easy as always I've used TurboTax to file my taxes for a bunch of years now, and it keeps getting easier. I feel confident knowing that they've done all the heavy lifting, and all I have to do is enter my data (and I don't even have to enter much of that anymore, since they're able to import most of it).
Date published: 2023-04-07
Rated 5 out of 5 by from seems even simpler and faster seemed even easier this year. With the latest tax code, i seem to pay more taxes, but the filing process seems smoother. I prefer Turbo tax over other filing software
Date published: 2023-04-07
Rated 5 out of 5 by from Effortless! Very helpful definitions and updates to this year’s changes.
Date published: 2023-04-07
Rated 4 out of 5 by from Pretty easy I suppose I've used TT in the past and it is fairly easy I suppose. However government is getting more and more involved in everyones lives and need to make sure they are getting what they think they are due and the questions are getting more and more tricky. Hopefully I answered correctly. I have he MAX taken out of my checks as I always have but Federal still doesn't think they get enough which angers me.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4030