TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Thank you Turbo tax makes filing your taxes easy. Thank you very much!
Date published: 2023-04-07
Rated 5 out of 5 by from Been a user of the product for decades! Has worked in multi-state situations and multi employment years as well. Has been very helpful transitioning to retirement income with 1099's replacing W2's.
Date published: 2023-04-07
Rated 5 out of 5 by from AWESOME This was very easy to use and file my returns. Tha
Date published: 2023-04-07
Rated 4 out of 5 by from income taxes it worked. No business income this year. ten characters too short
Date published: 2023-04-07
Rated 3 out of 5 by from Satisfied but... Good process overall, but nearly tripling the price ($47 to $120) simply for adding one form (Schedule D for a stock sale) doesn't feel right if I'm using the self-prepared option. There should be a more discrete way to pay for schedules needed rather than the whole bump in service level to a package that I don't need.
Date published: 2023-04-07
Rated 2 out of 5 by from another disappointing year with buggy software I hit the infamous Form 1116 bug which, no matter what solution is in the community chat, will NOT resolve the issue. I had to manually adjust data on the forms to clear the problem. That and the state return portion of TT is lacking any real help. TT use to be one of the premiere tax software packages but now is really no better than any other. Also, to get any real assistance for SOFTWARE BUGS, you have to pay for premiere service. That's CR*P.
Date published: 2023-04-07
Rated 5 out of 5 by from Tremendous Easy and painless and will continue to use this system
Date published: 2023-04-07
Rated 5 out of 5 by from Get's easier every year! Pulling information from previous returns and importing from banks and investment firms makes it incredibly easy. Not sure why anyone would pay to have their taxes done when it is so easy with TT.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is awesome It was so easy to do my taxes, I highly recommend it.
Date published: 2023-04-07
Rated 5 out of 5 by from very easy to use Great customer service Easy to file. You will save money instead of using a accountant.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4007
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank you Turbo tax makes filing your taxes easy. Thank you very much!
Date published: 2023-04-07
Rated 5 out of 5 by from Been a user of the product for decades! Has worked in multi-state situations and multi employment years as well. Has been very helpful transitioning to retirement income with 1099's replacing W2's.
Date published: 2023-04-07
Rated 5 out of 5 by from AWESOME This was very easy to use and file my returns. Tha
Date published: 2023-04-07
Rated 4 out of 5 by from income taxes it worked. No business income this year. ten characters too short
Date published: 2023-04-07
Rated 3 out of 5 by from Satisfied but... Good process overall, but nearly tripling the price ($47 to $120) simply for adding one form (Schedule D for a stock sale) doesn't feel right if I'm using the self-prepared option. There should be a more discrete way to pay for schedules needed rather than the whole bump in service level to a package that I don't need.
Date published: 2023-04-07
Rated 2 out of 5 by from another disappointing year with buggy software I hit the infamous Form 1116 bug which, no matter what solution is in the community chat, will NOT resolve the issue. I had to manually adjust data on the forms to clear the problem. That and the state return portion of TT is lacking any real help. TT use to be one of the premiere tax software packages but now is really no better than any other. Also, to get any real assistance for SOFTWARE BUGS, you have to pay for premiere service. That's CR*P.
Date published: 2023-04-07
Rated 5 out of 5 by from Tremendous Easy and painless and will continue to use this system
Date published: 2023-04-07
Rated 5 out of 5 by from Get's easier every year! Pulling information from previous returns and importing from banks and investment firms makes it incredibly easy. Not sure why anyone would pay to have their taxes done when it is so easy with TT.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is awesome It was so easy to do my taxes, I highly recommend it.
Date published: 2023-04-07
Rated 5 out of 5 by from very easy to use Great customer service Easy to file. You will save money instead of using a accountant.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4007