TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from The service is greatly appreciated. The product is user friendly. The live help is a good feature for answering questions.
Date published: 2023-04-07
Rated 1 out of 5 by from Constant upselling, unclear pricing, wrong tax adv Overwrote initial tax set up, had to buy an up sell to correct it. Total cost for TT was $50 less than the preparation costs with a human CPA last year.
Date published: 2023-04-07
Rated 3 out of 5 by from Issues with 1099 Misc Somehow there was a 1099 that I could not see and it had no rents and it had some income tax withheld that I do not believe I ever entered into the software. It took me 2 hours on the phone to get this resolved and I ended up owing $16,440 in taxes and I had to file an amended return.
Date published: 2023-04-07
Rated 5 out of 5 by from Awesome customer service! Highly recommended! Easy to prepare taxes online, very convenient!
Date published: 2023-04-07
Rated 4 out of 5 by from First experience The Turbo Tax interface was easy to use and guided me all the way through. The help articles aided me in making decisions along the way.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax makes it easy to do your taxes. I have been using Turbo Tax for many years and I am very satisfied.
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax was simple Did not require assistance. But did use the questions sections to aid return
Date published: 2023-04-07
Rated 5 out of 5 by from Very easy to use! Very easy to use! Very helpful and easy to get around.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbotax is great! I had a great experience with Turbotax. It was easy to use and the "race" mode was a unique and fun touch.
Date published: 2023-04-07
Rated 5 out of 5 by from excellent Smooth excellent , less time consuming this year 2023
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3998
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The service is greatly appreciated. The product is user friendly. The live help is a good feature for answering questions.
Date published: 2023-04-07
Rated 1 out of 5 by from Constant upselling, unclear pricing, wrong tax adv Overwrote initial tax set up, had to buy an up sell to correct it. Total cost for TT was $50 less than the preparation costs with a human CPA last year.
Date published: 2023-04-07
Rated 3 out of 5 by from Issues with 1099 Misc Somehow there was a 1099 that I could not see and it had no rents and it had some income tax withheld that I do not believe I ever entered into the software. It took me 2 hours on the phone to get this resolved and I ended up owing $16,440 in taxes and I had to file an amended return.
Date published: 2023-04-07
Rated 5 out of 5 by from Awesome customer service! Highly recommended! Easy to prepare taxes online, very convenient!
Date published: 2023-04-07
Rated 4 out of 5 by from First experience The Turbo Tax interface was easy to use and guided me all the way through. The help articles aided me in making decisions along the way.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax makes it easy to do your taxes. I have been using Turbo Tax for many years and I am very satisfied.
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax was simple Did not require assistance. But did use the questions sections to aid return
Date published: 2023-04-07
Rated 5 out of 5 by from Very easy to use! Very easy to use! Very helpful and easy to get around.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbotax is great! I had a great experience with Turbotax. It was easy to use and the "race" mode was a unique and fun touch.
Date published: 2023-04-07
Rated 5 out of 5 by from excellent Smooth excellent , less time consuming this year 2023
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3998