TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great service Easy to use. Been using this website for 16 years and will continue to use.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is AWESOME TurboTax has made my life easier for many years. Taxes may be painful but not with TurboTax
Date published: 2023-04-07
Rated 4 out of 5 by from Makes it fairly easy, kind of pricy though. It is very convenient, as you use it at your leisure.
Date published: 2023-04-07
Rated 5 out of 5 by from Used Turbo Tax Six Years Running I'd have to have a professional file my return if not for Turbo Tax. I've file for six years now using Turbo Tax.
Date published: 2023-04-07
Rated 5 out of 5 by from Perfect Turbo Tax It was very easy to use and was really quick! Did not take me very long to complete and I filed using E-Filing
Date published: 2023-04-07
Rated 3 out of 5 by from TurboTax could be better It's well done, but very pushy about adding more services; not only that, it's already $120 (for basic) just to file when the filer did all the work filling out the data. The extra fee, if you wanted us to deduct it from the fed return, was very sketchy considering we're already paying major $ for what's considered a 2-3 hour of self-service. Seriously? On top of $120, you wanted to charge us another $40 to use the quick return service and hide the alternative options in a link (such as paying yourself). It reeks of desperation and lack of confidence in your product that you have to exploit the people in order to use it. I'm going to rethink using this service for 2023 filing year, I've been a customer for over a decade. . .
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is wonderful Easy to use - double checking gives such peace of mind!
Date published: 2023-04-07
Rated 1 out of 5 by from payment You say it is free and in the end unless I pay $98.00 you hold it hostage! I can get it done locally for less. I had to pay $59.00 and so did my husband. Total ransom paid $98.00
Date published: 2023-04-07
Rated 5 out of 5 by from Easy to use. I have been using Turbo tax for the past few years and it's easy.
Date published: 2023-04-07
Rated 5 out of 5 by from Excellent Service Was wonderful experience working with Engrid and the full service Turbo Tax.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3997
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great service Easy to use. Been using this website for 16 years and will continue to use.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is AWESOME TurboTax has made my life easier for many years. Taxes may be painful but not with TurboTax
Date published: 2023-04-07
Rated 4 out of 5 by from Makes it fairly easy, kind of pricy though. It is very convenient, as you use it at your leisure.
Date published: 2023-04-07
Rated 5 out of 5 by from Used Turbo Tax Six Years Running I'd have to have a professional file my return if not for Turbo Tax. I've file for six years now using Turbo Tax.
Date published: 2023-04-07
Rated 5 out of 5 by from Perfect Turbo Tax It was very easy to use and was really quick! Did not take me very long to complete and I filed using E-Filing
Date published: 2023-04-07
Rated 3 out of 5 by from TurboTax could be better It's well done, but very pushy about adding more services; not only that, it's already $120 (for basic) just to file when the filer did all the work filling out the data. The extra fee, if you wanted us to deduct it from the fed return, was very sketchy considering we're already paying major $ for what's considered a 2-3 hour of self-service. Seriously? On top of $120, you wanted to charge us another $40 to use the quick return service and hide the alternative options in a link (such as paying yourself). It reeks of desperation and lack of confidence in your product that you have to exploit the people in order to use it. I'm going to rethink using this service for 2023 filing year, I've been a customer for over a decade. . .
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is wonderful Easy to use - double checking gives such peace of mind!
Date published: 2023-04-07
Rated 1 out of 5 by from payment You say it is free and in the end unless I pay $98.00 you hold it hostage! I can get it done locally for less. I had to pay $59.00 and so did my husband. Total ransom paid $98.00
Date published: 2023-04-07
Rated 5 out of 5 by from Easy to use. I have been using Turbo tax for the past few years and it's easy.
Date published: 2023-04-07
Rated 5 out of 5 by from Excellent Service Was wonderful experience working with Engrid and the full service Turbo Tax.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3997