TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from turbo tax is great turbo tax is awesome. the best service. glad i used them
Date published: 2023-04-19
Rated 4 out of 5 by from Convenient Love that I can understand and complete my own taxes
Date published: 2023-04-19
Rated 1 out of 5 by from my last time ever using turbo tax not worth it if you have multiple w2s and other types of forms. overly complicated. they make you pay if you have ANYTHING OTHER than a w2.
Date published: 2023-04-19
Rated 1 out of 5 by from TOO MANY FEES IM GOING TO FILE ON THE IRS SITE NEXT YEAR, THEY HAVE A FEE FOR EVEYRHINT,
Date published: 2023-04-19
Rated 5 out of 5 by from Love it love it love it What can I say that hasn't been said already. Great product at a low cost.
Date published: 2023-04-19
Rated 3 out of 5 by from A frustrating experience this year. Unfortunately, my taxes will be filed late, admittedly, I waited only to have difficulty loading the software to my computer, then in the end I was unable to fine my AGI for last year, so no e-file, had to copy and mail (after midnight) severe frustration.
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome!!!! It was easy and fast enjoyed filing it out without any issues.
Date published: 2023-04-19
Rated 5 out of 5 by from Quick, easy, safe I use Turbo Tax every year and I am never disappointed. each year I am taken care of with ease, efficiency, peace of mind, and all the money back I deserve
Date published: 2023-04-19
Rated 1 out of 5 by from Poor product Transmission/last step of filing causes loop of asking information not received initially, however, the information is correct and had already been entered (e.g., SSN, Name, and address). Thus, prohibts e-filing of the tax return.
Date published: 2023-04-19
Rated 1 out of 5 by from Turbo Tax Is No Longer Effective Tax Service Turbo Tax is no longer an effective tax service. I've used it for years and probably will not in the future. It no longer links to previous year's files and thus required me to spend a lot more time importing information by looking at previous tax returns and then ended up being charge close to $160 for services I did not want or use. I will be complaining to Costco about the need to choose another service provider in future years.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 400
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is great turbo tax is awesome. the best service. glad i used them
Date published: 2023-04-19
Rated 4 out of 5 by from Convenient Love that I can understand and complete my own taxes
Date published: 2023-04-19
Rated 1 out of 5 by from my last time ever using turbo tax not worth it if you have multiple w2s and other types of forms. overly complicated. they make you pay if you have ANYTHING OTHER than a w2.
Date published: 2023-04-19
Rated 1 out of 5 by from TOO MANY FEES IM GOING TO FILE ON THE IRS SITE NEXT YEAR, THEY HAVE A FEE FOR EVEYRHINT,
Date published: 2023-04-19
Rated 5 out of 5 by from Love it love it love it What can I say that hasn't been said already. Great product at a low cost.
Date published: 2023-04-19
Rated 3 out of 5 by from A frustrating experience this year. Unfortunately, my taxes will be filed late, admittedly, I waited only to have difficulty loading the software to my computer, then in the end I was unable to fine my AGI for last year, so no e-file, had to copy and mail (after midnight) severe frustration.
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome!!!! It was easy and fast enjoyed filing it out without any issues.
Date published: 2023-04-19
Rated 5 out of 5 by from Quick, easy, safe I use Turbo Tax every year and I am never disappointed. each year I am taken care of with ease, efficiency, peace of mind, and all the money back I deserve
Date published: 2023-04-19
Rated 1 out of 5 by from Poor product Transmission/last step of filing causes loop of asking information not received initially, however, the information is correct and had already been entered (e.g., SSN, Name, and address). Thus, prohibts e-filing of the tax return.
Date published: 2023-04-19
Rated 1 out of 5 by from Turbo Tax Is No Longer Effective Tax Service Turbo Tax is no longer an effective tax service. I've used it for years and probably will not in the future. It no longer links to previous year's files and thus required me to spend a lot more time importing information by looking at previous tax returns and then ended up being charge close to $160 for services I did not want or use. I will be complaining to Costco about the need to choose another service provider in future years.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 400