TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
big dys from
turbo tax is great
turbo tax is awesome. the best service. glad i used them
Date published: 2023-04-19
Rated 4 out of 5 by
Nabo2222 from
Convenient
Love that I can understand and complete my own taxes
Date published: 2023-04-19
Rated 1 out of 5 by
matildakk from
my last time ever using turbo tax
not worth it if you have multiple w2s and other types of forms. overly complicated. they make you pay if you have ANYTHING OTHER than a w2.
Date published: 2023-04-19
Rated 1 out of 5 by
CHESYM from
TOO MANY FEES
IM GOING TO FILE ON THE IRS SITE NEXT YEAR, THEY HAVE A FEE FOR EVEYRHINT,
Date published: 2023-04-19
Rated 5 out of 5 by
Yomanopenupman from
Love it love it love it
What can I say that hasn't been said already. Great product at a low cost.
Date published: 2023-04-19
Rated 3 out of 5 by
CeeJay the Creative from
A frustrating experience this year.
Unfortunately, my taxes will be filed late, admittedly, I waited only to have difficulty loading the software to my computer, then in the end I was unable to fine my AGI for last year, so no e-file, had to copy and mail (after midnight) severe frustration.
Date published: 2023-04-19
Rated 5 out of 5 by
YoHappy from
Awesome!!!!
It was easy and fast enjoyed filing it out without any issues.
Date published: 2023-04-19
Rated 5 out of 5 by
Jb8900 from
Quick, easy, safe
I use Turbo Tax every year and I am never disappointed. each year I am taken care of with ease, efficiency, peace of mind, and all the money back I deserve
Date published: 2023-04-19
Rated 1 out of 5 by
HibiscusInk from
Poor product
Transmission/last step of filing causes loop of asking information not received initially, however, the information is correct and had already been entered (e.g., SSN, Name, and address). Thus, prohibts e-filing of the tax return.
Date published: 2023-04-19
Rated 1 out of 5 by
Virginiaresident from
Turbo Tax Is No Longer Effective Tax Service
Turbo Tax is no longer an effective tax service. I've used it for years and probably will not in the future. It no longer links to previous year's files and thus required me to spend a lot more time importing information by looking at previous tax returns and then ended up being charge close to $160 for services I did not want or use. I will be complaining to Costco about the need to choose another service provider in future years.
All TurboTax® Offerings Reviews - Page 400
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
big dys from
turbo tax is great
turbo tax is awesome. the best service. glad i used them
Date published: 2023-04-19
Rated 4 out of 5 by
Nabo2222 from
Convenient
Love that I can understand and complete my own taxes
Date published: 2023-04-19
Rated 1 out of 5 by
matildakk from
my last time ever using turbo tax
not worth it if you have multiple w2s and other types of forms. overly complicated. they make you pay if you have ANYTHING OTHER than a w2.
Date published: 2023-04-19
Rated 1 out of 5 by
CHESYM from
TOO MANY FEES
IM GOING TO FILE ON THE IRS SITE NEXT YEAR, THEY HAVE A FEE FOR EVEYRHINT,
Date published: 2023-04-19
Rated 5 out of 5 by
Yomanopenupman from
Love it love it love it
What can I say that hasn't been said already. Great product at a low cost.
Date published: 2023-04-19
Rated 3 out of 5 by
CeeJay the Creative from
A frustrating experience this year.
Unfortunately, my taxes will be filed late, admittedly, I waited only to have difficulty loading the software to my computer, then in the end I was unable to fine my AGI for last year, so no e-file, had to copy and mail (after midnight) severe frustration.
Date published: 2023-04-19
Rated 5 out of 5 by
YoHappy from
Awesome!!!!
It was easy and fast enjoyed filing it out without any issues.
Date published: 2023-04-19
Rated 5 out of 5 by
Jb8900 from
Quick, easy, safe
I use Turbo Tax every year and I am never disappointed. each year I am taken care of with ease, efficiency, peace of mind, and all the money back I deserve
Date published: 2023-04-19
Rated 1 out of 5 by
HibiscusInk from
Poor product
Transmission/last step of filing causes loop of asking information not received initially, however, the information is correct and had already been entered (e.g., SSN, Name, and address). Thus, prohibts e-filing of the tax return.
Date published: 2023-04-19
Rated 1 out of 5 by
Virginiaresident from
Turbo Tax Is No Longer Effective Tax Service
Turbo Tax is no longer an effective tax service. I've used it for years and probably will not in the future. It no longer links to previous year's files and thus required me to spend a lot more time importing information by looking at previous tax returns and then ended up being charge close to $160 for services I did not want or use. I will be complaining to Costco about the need to choose another service provider in future years.
All TurboTax® Offerings Reviews - Page 400
Date published: 2023-04-19