TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JSD53 from
Perfect Turbo Tax
It was very easy to use and was really quick! Did not take me very long to complete and I filed using E-Filing
Date published: 2023-04-07
Rated 3 out of 5 by
Billfasdf8243jkasd from
TurboTax could be better
It's well done, but very pushy about adding more services; not only that, it's already $120 (for basic) just to file when the filer did all the work filling out the data. The extra fee, if you wanted us to deduct it from the fed return, was very sketchy considering we're already paying major $ for what's considered a 2-3 hour of self-service. Seriously? On top of $120, you wanted to charge us another $40 to use the quick return service and hide the alternative options in a link (such as paying yourself). It reeks of desperation and lack of confidence in your product that you have to exploit the people in order to use it. I'm going to rethink using this service for 2023 filing year, I've been a customer for over a decade. . .
Date published: 2023-04-07
Rated 5 out of 5 by
DoDoBird89 from
Turbo Tax is wonderful
Easy to use - double checking gives such peace of mind!
Date published: 2023-04-07
Rated 1 out of 5 by
LuLuu from
payment
You say it is free and in the end unless I pay $98.00 you hold it hostage! I can get it done locally for less. I had to pay $59.00 and so did my husband. Total ransom paid $98.00
Date published: 2023-04-07
Rated 5 out of 5 by
Jaytaxed from
Easy to use.
I have been using Turbo tax for the past few years and it's easy.
Date published: 2023-04-07
Rated 5 out of 5 by
ettaleDtnerB from
Excellent Service
Was wonderful experience working with Engrid and the full service Turbo Tax.
Date published: 2023-04-07
Rated 5 out of 5 by
STYX5 from
Turbo Tax is Awesome
I have used Turbo Tax for more than 5 years now and it just gets simpler every year. Thank you for such a wonderful product to get my taxes done.
Date published: 2023-04-07
Rated 5 out of 5 by
Karl1881 from
Easier than doing it on paper
The process was time consuming but It would have taken me twice as long to do it on my own. I appreciate the feature of using some information from past filings for someone who has been working for the same company for a long period of time.
Date published: 2023-04-07
Rated 4 out of 5 by
Dearth from
Turbo Tax instructions need work
Turbo Tax instructions can be difficult to follow -- not because the concepts are difficult, but because it often uses phrases that are open to contradictory interpretations. As a former teacher of English composition, I see many opportunities for Turbo Tax to improve the clarity of its prose style.
Date published: 2023-04-07
Rated 5 out of 5 by
Shooting star by night from
SO EASY
Very simple and safe. Easy to navigate from one page to another. You would be very surprised.
All TurboTax® Offerings Reviews - Page 3988
Date published: 2023-04-07
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JSD53 from
Perfect Turbo Tax
It was very easy to use and was really quick! Did not take me very long to complete and I filed using E-Filing
Date published: 2023-04-07
Rated 3 out of 5 by
Billfasdf8243jkasd from
TurboTax could be better
It's well done, but very pushy about adding more services; not only that, it's already $120 (for basic) just to file when the filer did all the work filling out the data. The extra fee, if you wanted us to deduct it from the fed return, was very sketchy considering we're already paying major $ for what's considered a 2-3 hour of self-service. Seriously? On top of $120, you wanted to charge us another $40 to use the quick return service and hide the alternative options in a link (such as paying yourself). It reeks of desperation and lack of confidence in your product that you have to exploit the people in order to use it. I'm going to rethink using this service for 2023 filing year, I've been a customer for over a decade. . .
Date published: 2023-04-07
Rated 5 out of 5 by
DoDoBird89 from
Turbo Tax is wonderful
Easy to use - double checking gives such peace of mind!
Date published: 2023-04-07
Rated 1 out of 5 by
LuLuu from
payment
You say it is free and in the end unless I pay $98.00 you hold it hostage! I can get it done locally for less. I had to pay $59.00 and so did my husband. Total ransom paid $98.00
Date published: 2023-04-07
Rated 5 out of 5 by
Jaytaxed from
Easy to use.
I have been using Turbo tax for the past few years and it's easy.
Date published: 2023-04-07
Rated 5 out of 5 by
ettaleDtnerB from
Excellent Service
Was wonderful experience working with Engrid and the full service Turbo Tax.
Date published: 2023-04-07
Rated 5 out of 5 by
STYX5 from
Turbo Tax is Awesome
I have used Turbo Tax for more than 5 years now and it just gets simpler every year. Thank you for such a wonderful product to get my taxes done.
Date published: 2023-04-07
Rated 5 out of 5 by
Karl1881 from
Easier than doing it on paper
The process was time consuming but It would have taken me twice as long to do it on my own. I appreciate the feature of using some information from past filings for someone who has been working for the same company for a long period of time.
Date published: 2023-04-07
Rated 4 out of 5 by
Dearth from
Turbo Tax instructions need work
Turbo Tax instructions can be difficult to follow -- not because the concepts are difficult, but because it often uses phrases that are open to contradictory interpretations. As a former teacher of English composition, I see many opportunities for Turbo Tax to improve the clarity of its prose style.
Date published: 2023-04-07
Rated 5 out of 5 by
Shooting star by night from
SO EASY
Very simple and safe. Easy to navigate from one page to another. You would be very surprised.
All TurboTax® Offerings Reviews - Page 3988
Date published: 2023-04-07