TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from turbo tax was really easy to use i liked the way that turbo tax was very straight forward and it was very get in do what you need to do and get out. i also loved how i was having a problem with entering my card info and a man on the help line was very nice and really sat and helped me fix the problem which i really appreciate. yall should give him a raise honestly.
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax is great It was easy and painless. I lived half time in 2 different states and it was not hard to file
Date published: 2023-04-07
Rated 1 out of 5 by from Turbo Tax has a bug. Turbo Tax will not let me e-file. It alternates between: Schedule E Worksheet (11): Days rented should have a value. Schedule E Worksheet (11): Days rented should not have an entry since this is royalty property. Schedule E Worksheet (11): Days personal use should have a value. Enter zero if no personal use of the property. Schedule E Worksheet (11): Days personal use should not have an entry since this is royalty property. This is poor quality software. I have to mail in my tax forms.
Date published: 2023-04-07
Rated 5 out of 5 by from Great To many times filing but still not sure if it’s going through
Date published: 2023-04-07
Rated 5 out of 5 by from Review of 2022 TurboTax Deluxe I have been using TurboTax for over 20 years and have will continue to do so.
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax is excellent I have used TurboTax for over 20 years. Love the step by step instructions and I like being able to import all my data to save time.
Date published: 2023-04-07
Rated 5 out of 5 by from Mt taxes are finally done! it took several attempts but after deleting a page I was able to file
Date published: 2023-04-07
Rated 5 out of 5 by from We couldn't have done it without TurboTax! Ms. Melissa was awesome and she answered all of our questions. This was our first time filing taxes and we were a bit nervous. After today, we will continue to use TurboTax.
Date published: 2023-04-07
Rated 5 out of 5 by from great experiance So easy to do on here. thank you. awesome service by far
Date published: 2023-04-07
Rated 4 out of 5 by from Good but needs improvement Used turbotax for many years. Areas that need improvement: clearer questions on confusing issues. For example, the question on HDHP and if your spouse was covered is confusing. My spouse was covered under my plan, but if I answer Yes, that's the wrong answer. The correct answer for me was no because my wife was not separately covered under her own plan. This should be made clearer, as this is a very common situation. And it is a very frequently asked issue online, yet each year, this question remains worded the same. If you see common questions, clarify these issues in future versions!! It is also very frustrating how high the charge to do your return completely online (store in the cloud and file online). Every year, it remains significantly cheaper to use the CD or downloaded version. I would much rather keep everything online in my turbotax account and it should not be more expensive to choose this option. This option should be also offered at the same discounted rates the software is offered on Amazon. Last, if errors are found in the return, the return should take you back through the part of the wizard necessary to correct the error rather than just pointing you to the spot on some random tax form with an error, with no indication of what caused the error or how to fix. We are using your software because we don't want to have to figure out the forms. The software should figure out what is causing the error and guide you through correcting it in a wizard format.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3984
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax was really easy to use i liked the way that turbo tax was very straight forward and it was very get in do what you need to do and get out. i also loved how i was having a problem with entering my card info and a man on the help line was very nice and really sat and helped me fix the problem which i really appreciate. yall should give him a raise honestly.
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax is great It was easy and painless. I lived half time in 2 different states and it was not hard to file
Date published: 2023-04-07
Rated 1 out of 5 by from Turbo Tax has a bug. Turbo Tax will not let me e-file. It alternates between: Schedule E Worksheet (11): Days rented should have a value. Schedule E Worksheet (11): Days rented should not have an entry since this is royalty property. Schedule E Worksheet (11): Days personal use should have a value. Enter zero if no personal use of the property. Schedule E Worksheet (11): Days personal use should not have an entry since this is royalty property. This is poor quality software. I have to mail in my tax forms.
Date published: 2023-04-07
Rated 5 out of 5 by from Great To many times filing but still not sure if it’s going through
Date published: 2023-04-07
Rated 5 out of 5 by from Review of 2022 TurboTax Deluxe I have been using TurboTax for over 20 years and have will continue to do so.
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax is excellent I have used TurboTax for over 20 years. Love the step by step instructions and I like being able to import all my data to save time.
Date published: 2023-04-07
Rated 5 out of 5 by from Mt taxes are finally done! it took several attempts but after deleting a page I was able to file
Date published: 2023-04-07
Rated 5 out of 5 by from We couldn't have done it without TurboTax! Ms. Melissa was awesome and she answered all of our questions. This was our first time filing taxes and we were a bit nervous. After today, we will continue to use TurboTax.
Date published: 2023-04-07
Rated 5 out of 5 by from great experiance So easy to do on here. thank you. awesome service by far
Date published: 2023-04-07
Rated 4 out of 5 by from Good but needs improvement Used turbotax for many years. Areas that need improvement: clearer questions on confusing issues. For example, the question on HDHP and if your spouse was covered is confusing. My spouse was covered under my plan, but if I answer Yes, that's the wrong answer. The correct answer for me was no because my wife was not separately covered under her own plan. This should be made clearer, as this is a very common situation. And it is a very frequently asked issue online, yet each year, this question remains worded the same. If you see common questions, clarify these issues in future versions!! It is also very frustrating how high the charge to do your return completely online (store in the cloud and file online). Every year, it remains significantly cheaper to use the CD or downloaded version. I would much rather keep everything online in my turbotax account and it should not be more expensive to choose this option. This option should be also offered at the same discounted rates the software is offered on Amazon. Last, if errors are found in the return, the return should take you back through the part of the wizard necessary to correct the error rather than just pointing you to the spot on some random tax form with an error, with no indication of what caused the error or how to fix. We are using your software because we don't want to have to figure out the forms. The software should figure out what is causing the error and guide you through correcting it in a wizard format.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3984