TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Excellent Service Representative was extremely helpful, he took the time to answer all my questions and even shared advise to lower tax bill the next year.
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax Rocks The process is so simple with TurboTax. Every year there is a new feature that makes every step that much easier.
Date published: 2023-04-07
Rated 5 out of 5 by from great I was dreading doing my taxes but turbo tax makes it easy
Date published: 2023-04-07
Rated 3 out of 5 by from It's ok It's easy to do but it's not free like said. Could have saved myself the headache and paid someone else to file for me.
Date published: 2023-04-07
Rated 5 out of 5 by from Good stuff, easy to use Great prompts/ next click choices. Not spammy, easy
Date published: 2023-04-07
Rated 4 out of 5 by from Good Service Overall a good experience; a little confusing but most prompts had explanations.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax Is Fantastic It's always great to be able to do my own taxes and with some back up help at the same time.
Date published: 2023-04-07
Rated 5 out of 5 by from Awesome I've been using TurboTax for years and will never use anyone else.
Date published: 2023-04-07
Rated 1 out of 5 by from So many hidden fees! At first it seems great because it's very easy to use and seems like a helpful guide through each step, except it uses that oversimplification to add in details that force you to continuously upgrade your version of TurboTax. Not to mention it charges $40 to take the charges out of your refund without ever specifying that, unless you stop to dig in to every line item on the final Submit steps. The whole process feels designed to take advantages of people's uncertainty and naivety.
Date published: 2023-04-07
Rated 1 out of 5 by from horrible horribly misleading, doesn't tell you the amount it costs until you finish. doesn't do a great job in finding tax breaks.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3983
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Service Representative was extremely helpful, he took the time to answer all my questions and even shared advise to lower tax bill the next year.
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax Rocks The process is so simple with TurboTax. Every year there is a new feature that makes every step that much easier.
Date published: 2023-04-07
Rated 5 out of 5 by from great I was dreading doing my taxes but turbo tax makes it easy
Date published: 2023-04-07
Rated 3 out of 5 by from It's ok It's easy to do but it's not free like said. Could have saved myself the headache and paid someone else to file for me.
Date published: 2023-04-07
Rated 5 out of 5 by from Good stuff, easy to use Great prompts/ next click choices. Not spammy, easy
Date published: 2023-04-07
Rated 4 out of 5 by from Good Service Overall a good experience; a little confusing but most prompts had explanations.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax Is Fantastic It's always great to be able to do my own taxes and with some back up help at the same time.
Date published: 2023-04-07
Rated 5 out of 5 by from Awesome I've been using TurboTax for years and will never use anyone else.
Date published: 2023-04-07
Rated 1 out of 5 by from So many hidden fees! At first it seems great because it's very easy to use and seems like a helpful guide through each step, except it uses that oversimplification to add in details that force you to continuously upgrade your version of TurboTax. Not to mention it charges $40 to take the charges out of your refund without ever specifying that, unless you stop to dig in to every line item on the final Submit steps. The whole process feels designed to take advantages of people's uncertainty and naivety.
Date published: 2023-04-07
Rated 1 out of 5 by from horrible horribly misleading, doesn't tell you the amount it costs until you finish. doesn't do a great job in finding tax breaks.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3983