TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from overall the product is good with one exception Encountered one REALLY frustrating bug when trying to e-file NYS taxes. It would not let me e-file because of some solar and wind energy carryover item (I don't even own a home nor did I enter any information for this section).
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax Makes this yearly event so easy Products are super easy to download. You. have so many options in regard to filing correctly and getting additional information when needed. Total support!!
Date published: 2023-04-07
Rated 4 out of 5 by from good it was easy to use. At some points it would just stop and i started over. Not sure why.
Date published: 2023-04-07
Rated 5 out of 5 by from Easy to use and very reasonably priced So easy to file. It imported all the info from my previous year. Being retired, there was only my brokerage 1099s to enter and a bit more info. I was done in 3 hours for federal and state. Yay!
Date published: 2023-04-07
Rated 5 out of 5 by from Filing with Turbo Tax I am so grateful to have access to an organization like Turbo Tax. They not only make it quick, efficient and accurate, but it is also a lot of fun. The experts are so courteous and helpful and when doing something like your taxes which could be a very stressful event, having someone to talk to eases that tension. Thank you Turbo Tax
Date published: 2023-04-07
Rated 2 out of 5 by from Online too expensive I regret not purchasing Turbo Tax at Costco. I was shocked at how expensive it was for the online version. At every turn, I was nagged to pay even MORE money for live assistance and some other crap.
Date published: 2023-04-07
Rated 5 out of 5 by from Fantabulous!!! Paul was knowledgeable, patient and thorough. Thank You Paul!!!
Date published: 2023-04-07
Rated 2 out of 5 by from Disappointing Live experts had horrible broken English. No help what so ever. I am asking for a refund for the live help because I had none.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo tax is great Ive used it for 10 years Turbo tax caught my errors and helped me with its suggestions.
Date published: 2023-04-07
Rated 5 out of 5 by from reat great experience and will come back again whenever i will file taxes
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3981
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from overall the product is good with one exception Encountered one REALLY frustrating bug when trying to e-file NYS taxes. It would not let me e-file because of some solar and wind energy carryover item (I don't even own a home nor did I enter any information for this section).
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax Makes this yearly event so easy Products are super easy to download. You. have so many options in regard to filing correctly and getting additional information when needed. Total support!!
Date published: 2023-04-07
Rated 4 out of 5 by from good it was easy to use. At some points it would just stop and i started over. Not sure why.
Date published: 2023-04-07
Rated 5 out of 5 by from Easy to use and very reasonably priced So easy to file. It imported all the info from my previous year. Being retired, there was only my brokerage 1099s to enter and a bit more info. I was done in 3 hours for federal and state. Yay!
Date published: 2023-04-07
Rated 5 out of 5 by from Filing with Turbo Tax I am so grateful to have access to an organization like Turbo Tax. They not only make it quick, efficient and accurate, but it is also a lot of fun. The experts are so courteous and helpful and when doing something like your taxes which could be a very stressful event, having someone to talk to eases that tension. Thank you Turbo Tax
Date published: 2023-04-07
Rated 2 out of 5 by from Online too expensive I regret not purchasing Turbo Tax at Costco. I was shocked at how expensive it was for the online version. At every turn, I was nagged to pay even MORE money for live assistance and some other crap.
Date published: 2023-04-07
Rated 5 out of 5 by from Fantabulous!!! Paul was knowledgeable, patient and thorough. Thank You Paul!!!
Date published: 2023-04-07
Rated 2 out of 5 by from Disappointing Live experts had horrible broken English. No help what so ever. I am asking for a refund for the live help because I had none.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo tax is great Ive used it for 10 years Turbo tax caught my errors and helped me with its suggestions.
Date published: 2023-04-07
Rated 5 out of 5 by from reat great experience and will come back again whenever i will file taxes
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3981