TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
PNobrega from
overall the product is good with one exception
Encountered one REALLY frustrating bug when trying to e-file NYS taxes. It would not let me e-file because of some solar and wind energy carryover item (I don't even own a home nor did I enter any information for this section).
Date published: 2023-04-07
Rated 5 out of 5 by
KCscout23 from
Turbo Tax Makes this yearly event so easy
Products are super easy to download. You. have so many options in regard to filing correctly and getting additional information when needed. Total support!!
Date published: 2023-04-07
Rated 4 out of 5 by
This is too much from
good
it was easy to use. At some points it would just stop and i started over. Not sure why.
Date published: 2023-04-07
Rated 5 out of 5 by
Louisdancer from
Easy to use and very reasonably priced
So easy to file. It imported all the info from my previous year. Being retired, there was only my brokerage 1099s to enter and a bit more info. I was done in 3 hours for federal and state. Yay!
Date published: 2023-04-07
Rated 5 out of 5 by
Hues04 from
Filing with Turbo Tax
I am so grateful to have access to an organization like Turbo Tax. They not only make it quick, efficient and accurate, but it is also a lot of fun. The experts are so courteous and helpful and when doing something like your taxes which could be a very stressful event, having someone to talk to eases that tension. Thank you Turbo Tax
Date published: 2023-04-07
Rated 2 out of 5 by
Expense999 from
Online too expensive
I regret not purchasing Turbo Tax at Costco. I was shocked at how expensive it was for the online version. At every turn, I was nagged to pay even MORE money for live assistance and some other crap.
Date published: 2023-04-07
Rated 5 out of 5 by
RenaRenaRena from
Fantabulous!!!
Paul was knowledgeable, patient and thorough. Thank You Paul!!!
Date published: 2023-04-07
Rated 2 out of 5 by
Ms Goodbar from
Disappointing
Live experts had horrible broken English. No help what so ever. I am asking for a refund for the live help because I had none.
Date published: 2023-04-07
Rated 5 out of 5 by
PMS247 from
Turbo tax is great Ive used it for 10 years
Turbo tax caught my errors and helped me with its suggestions.
Date published: 2023-04-07
Rated 5 out of 5 by
avyukt from
reat
great experience and will come back again whenever i will file taxes
All TurboTax® Offerings Reviews - Page 3981
Date published: 2023-04-07
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
PNobrega from
overall the product is good with one exception
Encountered one REALLY frustrating bug when trying to e-file NYS taxes. It would not let me e-file because of some solar and wind energy carryover item (I don't even own a home nor did I enter any information for this section).
Date published: 2023-04-07
Rated 5 out of 5 by
KCscout23 from
Turbo Tax Makes this yearly event so easy
Products are super easy to download. You. have so many options in regard to filing correctly and getting additional information when needed. Total support!!
Date published: 2023-04-07
Rated 4 out of 5 by
This is too much from
good
it was easy to use. At some points it would just stop and i started over. Not sure why.
Date published: 2023-04-07
Rated 5 out of 5 by
Louisdancer from
Easy to use and very reasonably priced
So easy to file. It imported all the info from my previous year. Being retired, there was only my brokerage 1099s to enter and a bit more info. I was done in 3 hours for federal and state. Yay!
Date published: 2023-04-07
Rated 5 out of 5 by
Hues04 from
Filing with Turbo Tax
I am so grateful to have access to an organization like Turbo Tax. They not only make it quick, efficient and accurate, but it is also a lot of fun. The experts are so courteous and helpful and when doing something like your taxes which could be a very stressful event, having someone to talk to eases that tension. Thank you Turbo Tax
Date published: 2023-04-07
Rated 2 out of 5 by
Expense999 from
Online too expensive
I regret not purchasing Turbo Tax at Costco. I was shocked at how expensive it was for the online version. At every turn, I was nagged to pay even MORE money for live assistance and some other crap.
Date published: 2023-04-07
Rated 5 out of 5 by
RenaRenaRena from
Fantabulous!!!
Paul was knowledgeable, patient and thorough. Thank You Paul!!!
Date published: 2023-04-07
Rated 2 out of 5 by
Ms Goodbar from
Disappointing
Live experts had horrible broken English. No help what so ever. I am asking for a refund for the live help because I had none.
Date published: 2023-04-07
Rated 5 out of 5 by
PMS247 from
Turbo tax is great Ive used it for 10 years
Turbo tax caught my errors and helped me with its suggestions.
Date published: 2023-04-07
Rated 5 out of 5 by
avyukt from
reat
great experience and will come back again whenever i will file taxes
All TurboTax® Offerings Reviews - Page 3981
Date published: 2023-04-07