TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 1 out of 5 by
stg jim from
I hate giving personal information
The software won't disclose things like what is an investments basis
Date published: 2023-04-07
Rated 3 out of 5 by
TravelingTexan from
Turbo has gotten Expensive.
Overall, it is ok. It has just gotten really expensive.
Date published: 2023-04-07
Rated 5 out of 5 by
bms1423 from
year after year- easier and easier
always find all the deductions and credits! prompts and answers are easy to use.
Date published: 2023-04-07
Rated 3 out of 5 by
StateHelp2 from
Fed return process is good, state could be easier
TT automatically calculated an adjustment to my Fed AGI for my state return, but didn't explain where/how/what the number comprised. Also, the fed return shows YOY comparisons throughout the process, but the state doesn't.
Date published: 2023-04-07
Rated 1 out of 5 by
GregJ1951 from
Using TT to amend a return is HELLISH!
I think I should be able to efile my Amended 2021 Federal return today, 04.07.23.
Date published: 2023-04-07
Rated 5 out of 5 by
chris205420 from
faster
great and faster thank you and remember use this program
Date published: 2023-04-07
Rated 5 out of 5 by
StephD27 from
Turbo tax helpful
The tax experts that I interacted with William and Sade were extremely helpful.
Date published: 2023-04-07
Rated 5 out of 5 by
SBreview from
Turbo Tax is an Amazing Tool
Super User Friendly, Guides you through the questions, and provides definitions and additional information for educational purposes. each year i learn more and more, and very thankful to the team at Turbo Tax.
Date published: 2023-04-07
Rated 5 out of 5 by
wresahm from
Easy to use
Made an onerous process much easier. I will definitely continue to use Turbo Tax!
Date published: 2023-04-07
Rated 2 out of 5 by
KC Jam from
Navigation is extremely difficult
I liked the downloaded version in prior years but the web version is hard to navigate. There are no drop down screens on the top or left and I had to go to google to get answers on how to navigate. I saw that many people had the same issue I did but apparently after several years it is still not fixed.
All TurboTax® Offerings Reviews - Page 3978
Date published: 2023-04-07
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
stg jim from
I hate giving personal information
The software won't disclose things like what is an investments basis
Date published: 2023-04-07
Rated 3 out of 5 by
TravelingTexan from
Turbo has gotten Expensive.
Overall, it is ok. It has just gotten really expensive.
Date published: 2023-04-07
Rated 5 out of 5 by
bms1423 from
year after year- easier and easier
always find all the deductions and credits! prompts and answers are easy to use.
Date published: 2023-04-07
Rated 3 out of 5 by
StateHelp2 from
Fed return process is good, state could be easier
TT automatically calculated an adjustment to my Fed AGI for my state return, but didn't explain where/how/what the number comprised. Also, the fed return shows YOY comparisons throughout the process, but the state doesn't.
Date published: 2023-04-07
Rated 1 out of 5 by
GregJ1951 from
Using TT to amend a return is HELLISH!
I think I should be able to efile my Amended 2021 Federal return today, 04.07.23.
Date published: 2023-04-07
Rated 5 out of 5 by
chris205420 from
faster
great and faster thank you and remember use this program
Date published: 2023-04-07
Rated 5 out of 5 by
StephD27 from
Turbo tax helpful
The tax experts that I interacted with William and Sade were extremely helpful.
Date published: 2023-04-07
Rated 5 out of 5 by
SBreview from
Turbo Tax is an Amazing Tool
Super User Friendly, Guides you through the questions, and provides definitions and additional information for educational purposes. each year i learn more and more, and very thankful to the team at Turbo Tax.
Date published: 2023-04-07
Rated 5 out of 5 by
wresahm from
Easy to use
Made an onerous process much easier. I will definitely continue to use Turbo Tax!
Date published: 2023-04-07
Rated 2 out of 5 by
KC Jam from
Navigation is extremely difficult
I liked the downloaded version in prior years but the web version is hard to navigate. There are no drop down screens on the top or left and I had to go to google to get answers on how to navigate. I saw that many people had the same issue I did but apparently after several years it is still not fixed.
All TurboTax® Offerings Reviews - Page 3978
Date published: 2023-04-07