TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from I hate giving personal information The software won't disclose things like what is an investments basis
Date published: 2023-04-07
Rated 3 out of 5 by from Turbo has gotten Expensive. Overall, it is ok. It has just gotten really expensive.
Date published: 2023-04-07
Rated 5 out of 5 by from year after year- easier and easier always find all the deductions and credits! prompts and answers are easy to use.
Date published: 2023-04-07
Rated 3 out of 5 by from Fed return process is good, state could be easier TT automatically calculated an adjustment to my Fed AGI for my state return, but didn't explain where/how/what the number comprised. Also, the fed return shows YOY comparisons throughout the process, but the state doesn't.
Date published: 2023-04-07
Rated 1 out of 5 by from Using TT to amend a return is HELLISH! I think I should be able to efile my Amended 2021 Federal return today, 04.07.23.
Date published: 2023-04-07
Rated 5 out of 5 by from faster great and faster thank you and remember use this program
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo tax helpful The tax experts that I interacted with William and Sade were extremely helpful.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is an Amazing Tool Super User Friendly, Guides you through the questions, and provides definitions and additional information for educational purposes. each year i learn more and more, and very thankful to the team at Turbo Tax.
Date published: 2023-04-07
Rated 5 out of 5 by from Easy to use Made an onerous process much easier. I will definitely continue to use Turbo Tax!
Date published: 2023-04-07
Rated 2 out of 5 by from Navigation is extremely difficult I liked the downloaded version in prior years but the web version is hard to navigate. There are no drop down screens on the top or left and I had to go to google to get answers on how to navigate. I saw that many people had the same issue I did but apparently after several years it is still not fixed.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3978
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from I hate giving personal information The software won't disclose things like what is an investments basis
Date published: 2023-04-07
Rated 3 out of 5 by from Turbo has gotten Expensive. Overall, it is ok. It has just gotten really expensive.
Date published: 2023-04-07
Rated 5 out of 5 by from year after year- easier and easier always find all the deductions and credits! prompts and answers are easy to use.
Date published: 2023-04-07
Rated 3 out of 5 by from Fed return process is good, state could be easier TT automatically calculated an adjustment to my Fed AGI for my state return, but didn't explain where/how/what the number comprised. Also, the fed return shows YOY comparisons throughout the process, but the state doesn't.
Date published: 2023-04-07
Rated 1 out of 5 by from Using TT to amend a return is HELLISH! I think I should be able to efile my Amended 2021 Federal return today, 04.07.23.
Date published: 2023-04-07
Rated 5 out of 5 by from faster great and faster thank you and remember use this program
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo tax helpful The tax experts that I interacted with William and Sade were extremely helpful.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is an Amazing Tool Super User Friendly, Guides you through the questions, and provides definitions and additional information for educational purposes. each year i learn more and more, and very thankful to the team at Turbo Tax.
Date published: 2023-04-07
Rated 5 out of 5 by from Easy to use Made an onerous process much easier. I will definitely continue to use Turbo Tax!
Date published: 2023-04-07
Rated 2 out of 5 by from Navigation is extremely difficult I liked the downloaded version in prior years but the web version is hard to navigate. There are no drop down screens on the top or left and I had to go to google to get answers on how to navigate. I saw that many people had the same issue I did but apparently after several years it is still not fixed.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3978