TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is Fun and Easy I have been filing my taxes for years using TurboTax. It has been getting easier every year. The support staff is very helpful and I never have had unanswered questions.
Date published: 2023-04-10
Rated 1 out of 5 by from horrible service my refund is less than the price I had to pay to use this. BRING BACK FREE PROGRAM STOP CHARGING ME TO NOT BREAK THE LAW
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is getting expensive . Easy to use with excellent explanations. I have used this product for several years and will continue to do so if I can afford it.
Date published: 2023-04-10
Rated 3 out of 5 by from The "simpler" it gets the more complicated it is Not too difficult to fill in what was asked, but scary, as less information is available to the preparer. Not easy to figure out how to apply refund to est tax next year -- took a lot of help from call service. I preferred older designs 2 and 3 years back on CD which gave me more control.
Date published: 2023-04-10
Rated 3 out of 5 by from turbo tax review Overall it was an easy navigation. There were several times the system failed which required me to restart. I was shocked to see how much the software cost this year. I probably wont use this next year based on my income and how over rated your system is.
Date published: 2023-04-10
Rated 5 out of 5 by from Very easy to use! I called with a question and I was very pleased with the service that I received.
Date published: 2023-04-10
Rated 5 out of 5 by from Very helpful Answered all my questions. Made sure I understood everything
Date published: 2023-04-10
Rated 5 out of 5 by from EASY PEASY LEMON SQUEEZY I'm a long time user of turbo tax. I paused and used an accountant for a few years because I worried that I would not be able to do my taxes correctly. I am using it again and it is even better than ever.
Date published: 2023-04-10
Rated 4 out of 5 by from Easy to use mostly Easy to use. Easy to navigate. However, posting a review is too hard
Date published: 2023-04-10
Rated 5 out of 5 by from 2022 Taxes I have used TurboTax for over 20 years. I highly recommend it.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3971
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Fun and Easy I have been filing my taxes for years using TurboTax. It has been getting easier every year. The support staff is very helpful and I never have had unanswered questions.
Date published: 2023-04-10
Rated 1 out of 5 by from horrible service my refund is less than the price I had to pay to use this. BRING BACK FREE PROGRAM STOP CHARGING ME TO NOT BREAK THE LAW
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is getting expensive . Easy to use with excellent explanations. I have used this product for several years and will continue to do so if I can afford it.
Date published: 2023-04-10
Rated 3 out of 5 by from The "simpler" it gets the more complicated it is Not too difficult to fill in what was asked, but scary, as less information is available to the preparer. Not easy to figure out how to apply refund to est tax next year -- took a lot of help from call service. I preferred older designs 2 and 3 years back on CD which gave me more control.
Date published: 2023-04-10
Rated 3 out of 5 by from turbo tax review Overall it was an easy navigation. There were several times the system failed which required me to restart. I was shocked to see how much the software cost this year. I probably wont use this next year based on my income and how over rated your system is.
Date published: 2023-04-10
Rated 5 out of 5 by from Very easy to use! I called with a question and I was very pleased with the service that I received.
Date published: 2023-04-10
Rated 5 out of 5 by from Very helpful Answered all my questions. Made sure I understood everything
Date published: 2023-04-10
Rated 5 out of 5 by from EASY PEASY LEMON SQUEEZY I'm a long time user of turbo tax. I paused and used an accountant for a few years because I worried that I would not be able to do my taxes correctly. I am using it again and it is even better than ever.
Date published: 2023-04-10
Rated 4 out of 5 by from Easy to use mostly Easy to use. Easy to navigate. However, posting a review is too hard
Date published: 2023-04-10
Rated 5 out of 5 by from 2022 Taxes I have used TurboTax for over 20 years. I highly recommend it.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3971