TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from LOVE TURBOTAX I had helped from a live agent and both times they were so helpful and absolutely amazing!
Date published: 2023-04-07
Rated 5 out of 5 by from Turbox tax is awesome! Tax experts are awesome! Turbox tax is very intuitive so its easy to use and understand. They also have good tax experts that are very patient and helpful. Shout out to Carol B. for helping me on my 2022 tax return!!
Date published: 2023-04-07
Rated 5 out of 5 by from Great Software Very informative and easy to follow from the beginning to the end until ready to filing.
Date published: 2023-04-07
Rated 1 out of 5 by from Hidden charges Charged me for services I did not select, and made it difficult to remove them
Date published: 2023-04-07
Rated 5 out of 5 by from One monor quibble Several years ago I had an account that issued a K-1 form. They subsequently stopped issuing K-1s and I have sice sold the investment. TurboTax keeps sayinga have aK-1 and I can see no way to delete this knowledge. Why not have it show up on the list of 1099-INT and 1099-Div so it can be deleted?
Date published: 2023-04-07
Rated 1 out of 5 by from I hate giving personal information The software won't disclose things like what is an investments basis
Date published: 2023-04-07
Rated 3 out of 5 by from Turbo has gotten Expensive. Overall, it is ok. It has just gotten really expensive.
Date published: 2023-04-07
Rated 5 out of 5 by from year after year- easier and easier always find all the deductions and credits! prompts and answers are easy to use.
Date published: 2023-04-07
Rated 3 out of 5 by from Fed return process is good, state could be easier TT automatically calculated an adjustment to my Fed AGI for my state return, but didn't explain where/how/what the number comprised. Also, the fed return shows YOY comparisons throughout the process, but the state doesn't.
Date published: 2023-04-07
Rated 1 out of 5 by from Using TT to amend a return is HELLISH! I think I should be able to efile my Amended 2021 Federal return today, 04.07.23.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3968
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from LOVE TURBOTAX I had helped from a live agent and both times they were so helpful and absolutely amazing!
Date published: 2023-04-07
Rated 5 out of 5 by from Turbox tax is awesome! Tax experts are awesome! Turbox tax is very intuitive so its easy to use and understand. They also have good tax experts that are very patient and helpful. Shout out to Carol B. for helping me on my 2022 tax return!!
Date published: 2023-04-07
Rated 5 out of 5 by from Great Software Very informative and easy to follow from the beginning to the end until ready to filing.
Date published: 2023-04-07
Rated 1 out of 5 by from Hidden charges Charged me for services I did not select, and made it difficult to remove them
Date published: 2023-04-07
Rated 5 out of 5 by from One monor quibble Several years ago I had an account that issued a K-1 form. They subsequently stopped issuing K-1s and I have sice sold the investment. TurboTax keeps sayinga have aK-1 and I can see no way to delete this knowledge. Why not have it show up on the list of 1099-INT and 1099-Div so it can be deleted?
Date published: 2023-04-07
Rated 1 out of 5 by from I hate giving personal information The software won't disclose things like what is an investments basis
Date published: 2023-04-07
Rated 3 out of 5 by from Turbo has gotten Expensive. Overall, it is ok. It has just gotten really expensive.
Date published: 2023-04-07
Rated 5 out of 5 by from year after year- easier and easier always find all the deductions and credits! prompts and answers are easy to use.
Date published: 2023-04-07
Rated 3 out of 5 by from Fed return process is good, state could be easier TT automatically calculated an adjustment to my Fed AGI for my state return, but didn't explain where/how/what the number comprised. Also, the fed return shows YOY comparisons throughout the process, but the state doesn't.
Date published: 2023-04-07
Rated 1 out of 5 by from Using TT to amend a return is HELLISH! I think I should be able to efile my Amended 2021 Federal return today, 04.07.23.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3968