TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
gsep1 from
LOVE TURBOTAX
I had helped from a live agent and both times they were so helpful and absolutely amazing!
Date published: 2023-04-07
Rated 5 out of 5 by
Javezy from
Turbox tax is awesome! Tax experts are awesome!
Turbox tax is very intuitive so its easy to use and understand. They also have good tax experts that are very patient and helpful. Shout out to Carol B. for helping me on my 2022 tax return!!
Date published: 2023-04-07
Rated 5 out of 5 by
R Ngaw from
Great Software
Very informative and easy to follow from the beginning to the end until ready to filing.
Date published: 2023-04-07
Rated 1 out of 5 by
mefromcalifornia from
Hidden charges
Charged me for services I did not select, and made it difficult to remove them
Date published: 2023-04-07
Rated 5 out of 5 by
jan94901 from
One monor quibble
Several years ago I had an account that issued a K-1 form. They subsequently stopped issuing K-1s and I have sice sold the investment. TurboTax keeps sayinga have aK-1 and I can see no way to delete this knowledge. Why not have it show up on the list of 1099-INT and 1099-Div so it can be deleted?
Date published: 2023-04-07
Rated 1 out of 5 by
stg jim from
I hate giving personal information
The software won't disclose things like what is an investments basis
Date published: 2023-04-07
Rated 3 out of 5 by
TravelingTexan from
Turbo has gotten Expensive.
Overall, it is ok. It has just gotten really expensive.
Date published: 2023-04-07
Rated 5 out of 5 by
bms1423 from
year after year- easier and easier
always find all the deductions and credits! prompts and answers are easy to use.
Date published: 2023-04-07
Rated 3 out of 5 by
StateHelp2 from
Fed return process is good, state could be easier
TT automatically calculated an adjustment to my Fed AGI for my state return, but didn't explain where/how/what the number comprised. Also, the fed return shows YOY comparisons throughout the process, but the state doesn't.
Date published: 2023-04-07
Rated 1 out of 5 by
GregJ1951 from
Using TT to amend a return is HELLISH!
I think I should be able to efile my Amended 2021 Federal return today, 04.07.23.
All TurboTax® Offerings Reviews - Page 3968
Date published: 2023-04-07
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
gsep1 from
LOVE TURBOTAX
I had helped from a live agent and both times they were so helpful and absolutely amazing!
Date published: 2023-04-07
Rated 5 out of 5 by
Javezy from
Turbox tax is awesome! Tax experts are awesome!
Turbox tax is very intuitive so its easy to use and understand. They also have good tax experts that are very patient and helpful. Shout out to Carol B. for helping me on my 2022 tax return!!
Date published: 2023-04-07
Rated 5 out of 5 by
R Ngaw from
Great Software
Very informative and easy to follow from the beginning to the end until ready to filing.
Date published: 2023-04-07
Rated 1 out of 5 by
mefromcalifornia from
Hidden charges
Charged me for services I did not select, and made it difficult to remove them
Date published: 2023-04-07
Rated 5 out of 5 by
jan94901 from
One monor quibble
Several years ago I had an account that issued a K-1 form. They subsequently stopped issuing K-1s and I have sice sold the investment. TurboTax keeps sayinga have aK-1 and I can see no way to delete this knowledge. Why not have it show up on the list of 1099-INT and 1099-Div so it can be deleted?
Date published: 2023-04-07
Rated 1 out of 5 by
stg jim from
I hate giving personal information
The software won't disclose things like what is an investments basis
Date published: 2023-04-07
Rated 3 out of 5 by
TravelingTexan from
Turbo has gotten Expensive.
Overall, it is ok. It has just gotten really expensive.
Date published: 2023-04-07
Rated 5 out of 5 by
bms1423 from
year after year- easier and easier
always find all the deductions and credits! prompts and answers are easy to use.
Date published: 2023-04-07
Rated 3 out of 5 by
StateHelp2 from
Fed return process is good, state could be easier
TT automatically calculated an adjustment to my Fed AGI for my state return, but didn't explain where/how/what the number comprised. Also, the fed return shows YOY comparisons throughout the process, but the state doesn't.
Date published: 2023-04-07
Rated 1 out of 5 by
GregJ1951 from
Using TT to amend a return is HELLISH!
I think I should be able to efile my Amended 2021 Federal return today, 04.07.23.
All TurboTax® Offerings Reviews - Page 3968
Date published: 2023-04-07