TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Problems with Turbotax This is the second year in a row that the IRS has rejected our e-filing through Turbotax claiming that our last year's AGI was incorrect, when in fact it was correct. Turbotax's directions to help so0lve this problem are inadequate, and need to be addressed.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax Help Review Nadine was very helpful today! She went out of her way to show me what I will need to do next year if I start a business.
Date published: 2023-04-07
Rated 2 out of 5 by from No longer very helpful for Clergy Taxes As a Clergy person I have used TurboTax for 8 or more years to file my taxes without much difficulty, but this year has been REALLY frustrating, especially when seeking to find some answers to less than clear instructions. I finally requested a call for some help, but never got a call back.
Date published: 2023-04-07
Rated 5 out of 5 by from Love TT! So simple! One inputs and TT does all the work processing data and scenarios.
Date published: 2023-04-07
Rated 5 out of 5 by from Good Turbotax worked good. Relatively easy to use, and good explanation.
Date published: 2023-04-07
Rated 3 out of 5 by from Turbo Tax Business Getting additional tax help is cumbersome. Having to sign into Intuit is distracting!
Date published: 2023-04-07
Rated 3 out of 5 by from Had to pay twice! I bought a TurboTax on Amazon, only to find they had discontinued supporting my OS. No refund given on software, so I ended up paying twice. No ability to import old taxes, either. Not happy!
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo tax is great, easy to use, very good tool It was very user friendly, one does not have to be a Computer geek to use turbo tax.
Date published: 2023-04-07
Rated 1 out of 5 by from Not comforting I don't know how to do my taxes without Turbo Tax, but I never feel convinced that it's correct. The numbers swing wildly between receiving a tax rebate and owing. Beyond that, it's constantly trying to upsell which is not only frustrating, but it feels like I'm being held hostage since I wouldn't know where to begin if I needed to do my taxes on paper.
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax is totally awesome! Used it since 1988 I have tried to use other products to do my taxes, even used a real live person after waiting in line for hours but this along with the Live Assistance option helps you to get your taxes completed & filed in no time flat with limited anxiety levels which are very manageable.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3958
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Problems with Turbotax This is the second year in a row that the IRS has rejected our e-filing through Turbotax claiming that our last year's AGI was incorrect, when in fact it was correct. Turbotax's directions to help so0lve this problem are inadequate, and need to be addressed.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax Help Review Nadine was very helpful today! She went out of her way to show me what I will need to do next year if I start a business.
Date published: 2023-04-07
Rated 2 out of 5 by from No longer very helpful for Clergy Taxes As a Clergy person I have used TurboTax for 8 or more years to file my taxes without much difficulty, but this year has been REALLY frustrating, especially when seeking to find some answers to less than clear instructions. I finally requested a call for some help, but never got a call back.
Date published: 2023-04-07
Rated 5 out of 5 by from Love TT! So simple! One inputs and TT does all the work processing data and scenarios.
Date published: 2023-04-07
Rated 5 out of 5 by from Good Turbotax worked good. Relatively easy to use, and good explanation.
Date published: 2023-04-07
Rated 3 out of 5 by from Turbo Tax Business Getting additional tax help is cumbersome. Having to sign into Intuit is distracting!
Date published: 2023-04-07
Rated 3 out of 5 by from Had to pay twice! I bought a TurboTax on Amazon, only to find they had discontinued supporting my OS. No refund given on software, so I ended up paying twice. No ability to import old taxes, either. Not happy!
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo tax is great, easy to use, very good tool It was very user friendly, one does not have to be a Computer geek to use turbo tax.
Date published: 2023-04-07
Rated 1 out of 5 by from Not comforting I don't know how to do my taxes without Turbo Tax, but I never feel convinced that it's correct. The numbers swing wildly between receiving a tax rebate and owing. Beyond that, it's constantly trying to upsell which is not only frustrating, but it feels like I'm being held hostage since I wouldn't know where to begin if I needed to do my taxes on paper.
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax is totally awesome! Used it since 1988 I have tried to use other products to do my taxes, even used a real live person after waiting in line for hours but this along with the Live Assistance option helps you to get your taxes completed & filed in no time flat with limited anxiety levels which are very manageable.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3958