TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from 2023 Turbo Tax filing System was quick and easy to use. Everything was self-explanatory
Date published: 2023-04-07
Rated 3 out of 5 by from Can't view documents before paying It states at the very beginning that you don't have to pay until you file. That's false. You have to pay before you can view final documents and then you can file.
Date published: 2023-04-07
Rated 4 out of 5 by from Turbo Tax is certainly user friendly I have always found turbo tax to be user friendly and easy to navigate. I have used Turbo tax program for many years. I certainly believe is fits for an individual like me, but may not be easy for a person or persons with an extreme tax program.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax * Every Experience is Excellent :) Always a smooth and easy process. Quick and easy support if you do run into a problem if for some reason one of the "HELP" buttons cant give you the answer you seek.
Date published: 2023-04-07
Rated 1 out of 5 by from A painful experience Many advertised bells and whistles intended to create a seamless filing experience. These are really just gimmicks to add complexity and generate more fees. I now have a splitting headache, compounded by the $200+ spent to to perform a task which the government automatically handles every year w/out material error for 99% of income earners. Why must we do this. There must be a better way
Date published: 2023-04-07
Rated 5 out of 5 by from Once Again Easy Use of Turbo Tax Have been using Turbo Tax since it began, and still using today!
Date published: 2023-04-07
Rated 4 out of 5 by from Easy way to file taxes. Plug and pay. Since you require a minimum amount of words to get through this screen I will say when I contacted customer assistance all they recommended was going over the information I already put in. No professional advice.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is so simple and easy to use! I highly recommend Turbo Tax to everyone. They make filing taxes easy to understand. If you have any question or hesitancy about your entry, their support team explains it in a very simple format. The more you use it, the easier it gets!
Date published: 2023-04-07
Rated 3 out of 5 by from Not impressed Not as intuitive at Personal version. No downloads of 1099s! Cryptic error messages for state (PA) return. Additional charge for state was a surprise and an unexpected expense on top of an already very expensive price for the basic program.
Date published: 2023-04-07
Rated 4 out of 5 by from TURBOTAX IS GOOD EXCEPT FOR THE LAST TWO YEARS 2021 TAXES I HAD ISSUES FINALIZING THE E-FILE AND ALSO IN 2022 I HAD TO GOTO SPECIAL PEOPLE TO GET RESOLVED. 2021 TAXES DID FINALIZE AND NOW I AM WAITING FOR THE 2022 TO ENTER MY BANK ACCOUNT. 2021 I HAD TO ENTER 123 MAIN STREET AS MY STREET ADDRESS IN ORDER FOR THE E-FILE TO GO THROUGH. IN 2022 I HAD TO ENTER A SPECIAL CODE TO FINALIZE THE E-FILE.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3957
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 2023 Turbo Tax filing System was quick and easy to use. Everything was self-explanatory
Date published: 2023-04-07
Rated 3 out of 5 by from Can't view documents before paying It states at the very beginning that you don't have to pay until you file. That's false. You have to pay before you can view final documents and then you can file.
Date published: 2023-04-07
Rated 4 out of 5 by from Turbo Tax is certainly user friendly I have always found turbo tax to be user friendly and easy to navigate. I have used Turbo tax program for many years. I certainly believe is fits for an individual like me, but may not be easy for a person or persons with an extreme tax program.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax * Every Experience is Excellent :) Always a smooth and easy process. Quick and easy support if you do run into a problem if for some reason one of the "HELP" buttons cant give you the answer you seek.
Date published: 2023-04-07
Rated 1 out of 5 by from A painful experience Many advertised bells and whistles intended to create a seamless filing experience. These are really just gimmicks to add complexity and generate more fees. I now have a splitting headache, compounded by the $200+ spent to to perform a task which the government automatically handles every year w/out material error for 99% of income earners. Why must we do this. There must be a better way
Date published: 2023-04-07
Rated 5 out of 5 by from Once Again Easy Use of Turbo Tax Have been using Turbo Tax since it began, and still using today!
Date published: 2023-04-07
Rated 4 out of 5 by from Easy way to file taxes. Plug and pay. Since you require a minimum amount of words to get through this screen I will say when I contacted customer assistance all they recommended was going over the information I already put in. No professional advice.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is so simple and easy to use! I highly recommend Turbo Tax to everyone. They make filing taxes easy to understand. If you have any question or hesitancy about your entry, their support team explains it in a very simple format. The more you use it, the easier it gets!
Date published: 2023-04-07
Rated 3 out of 5 by from Not impressed Not as intuitive at Personal version. No downloads of 1099s! Cryptic error messages for state (PA) return. Additional charge for state was a surprise and an unexpected expense on top of an already very expensive price for the basic program.
Date published: 2023-04-07
Rated 4 out of 5 by from TURBOTAX IS GOOD EXCEPT FOR THE LAST TWO YEARS 2021 TAXES I HAD ISSUES FINALIZING THE E-FILE AND ALSO IN 2022 I HAD TO GOTO SPECIAL PEOPLE TO GET RESOLVED. 2021 TAXES DID FINALIZE AND NOW I AM WAITING FOR THE 2022 TO ENTER MY BANK ACCOUNT. 2021 I HAD TO ENTER 123 MAIN STREET AS MY STREET ADDRESS IN ORDER FOR THE E-FILE TO GO THROUGH. IN 2022 I HAD TO ENTER A SPECIAL CODE TO FINALIZE THE E-FILE.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3957