TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 5 out of 5 by
DRCHAN40 from
TURBO TAX FAST AND EASY
EASY AND QUICK TO FILL OUT FORMS. EASY TO UNDERSTAND QUESTIONS.
Date published: 2023-04-08
Rated 1 out of 5 by
null from
TurboTax is trash I will never use again.
Let me start by saying I have used TurboTax for years and most of the time things went smoothly. This year though I had to jump through so many hoops to get my filing done. I was forced into buying the deluxe edition and force feed even more fees after that. In total I paid 118$ to file even though I did ALL of the filing myself. Customer support was no help and I just kept getting passed around on the phone. After this interaction I will never use TurboTax again. I was taken advantage of and treated like nothing I said mattered.
Date published: 2023-04-08
Rated 5 out of 5 by
Cbass1232 from
Turbo tax is helpful
It gets right to point and helps make it faster for taxes
Date published: 2023-04-08
Rated 5 out of 5 by
Carole in Tempe from
Loyal Turbo Tax User
The Federal Turbo Tax was easy to use. The Arizona portion was more difficult to know exactly what the program was asking.
Date published: 2023-04-08
Rated 5 out of 5 by
Jean2023 from
TurboTax made my filing easy and efficient.
TurboTax walked me through every tax situation and provided additional help as needed.
Date published: 2023-04-08
Rated 2 out of 5 by
Kate1231234 from
Used to love Turbo Tax--now not so much
I used to love TT but now I find it overly confusing (with very unhelpful explanations). Also, it is annoying that it is always trying to upsell you on products. I had one tiny distribution on a 1099-B and it made me purchase TT Premium just to enter the one investment. Seems ridiculous.
Date published: 2023-04-08
Rated 2 out of 5 by
TaxyMctaxer from
Buggy
Lots of bugs, and kept trying to sell me stuff. Won't be using it next year.
Date published: 2023-04-08
Rated 5 out of 5 by
Larry DC from
Fast and Easy
It took me four hours to locate and prepare all the tax documents and investment account information. It took another four hours to complete both the federal and state returns; reviewed twice before filing. Fast and Easy; hopefully also Accurate.
Date published: 2023-04-08
Rated 2 out of 5 by
heatmomanka from
TurboTax made it easier and harder
I make a little bit of money on the side doing freelance work (less than $1k in 2022) and TurboTax made it really difficult to get through all the steps. I didn't claim as many expenses as previous years, but TurboTax kept insisting that I needed to review those sections where I had no info to enter. It was a huge headache and I had to click through the same cycle many times. TurboTax helps in general, but this one section was quite annoying!
Date published: 2023-04-08
Rated 5 out of 5 by
marvinlopzkidd from
k
yes ok thank you see you next time we need your services
All TurboTax® Offerings Reviews - Page 3952
Date published: 2023-04-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
DRCHAN40 from
TURBO TAX FAST AND EASY
EASY AND QUICK TO FILL OUT FORMS. EASY TO UNDERSTAND QUESTIONS.
Date published: 2023-04-08
Rated 1 out of 5 by
null from
TurboTax is trash I will never use again.
Let me start by saying I have used TurboTax for years and most of the time things went smoothly. This year though I had to jump through so many hoops to get my filing done. I was forced into buying the deluxe edition and force feed even more fees after that. In total I paid 118$ to file even though I did ALL of the filing myself. Customer support was no help and I just kept getting passed around on the phone. After this interaction I will never use TurboTax again. I was taken advantage of and treated like nothing I said mattered.
Date published: 2023-04-08
Rated 5 out of 5 by
Cbass1232 from
Turbo tax is helpful
It gets right to point and helps make it faster for taxes
Date published: 2023-04-08
Rated 5 out of 5 by
Carole in Tempe from
Loyal Turbo Tax User
The Federal Turbo Tax was easy to use. The Arizona portion was more difficult to know exactly what the program was asking.
Date published: 2023-04-08
Rated 5 out of 5 by
Jean2023 from
TurboTax made my filing easy and efficient.
TurboTax walked me through every tax situation and provided additional help as needed.
Date published: 2023-04-08
Rated 2 out of 5 by
Kate1231234 from
Used to love Turbo Tax--now not so much
I used to love TT but now I find it overly confusing (with very unhelpful explanations). Also, it is annoying that it is always trying to upsell you on products. I had one tiny distribution on a 1099-B and it made me purchase TT Premium just to enter the one investment. Seems ridiculous.
Date published: 2023-04-08
Rated 2 out of 5 by
TaxyMctaxer from
Buggy
Lots of bugs, and kept trying to sell me stuff. Won't be using it next year.
Date published: 2023-04-08
Rated 5 out of 5 by
Larry DC from
Fast and Easy
It took me four hours to locate and prepare all the tax documents and investment account information. It took another four hours to complete both the federal and state returns; reviewed twice before filing. Fast and Easy; hopefully also Accurate.
Date published: 2023-04-08
Rated 2 out of 5 by
heatmomanka from
TurboTax made it easier and harder
I make a little bit of money on the side doing freelance work (less than $1k in 2022) and TurboTax made it really difficult to get through all the steps. I didn't claim as many expenses as previous years, but TurboTax kept insisting that I needed to review those sections where I had no info to enter. It was a huge headache and I had to click through the same cycle many times. TurboTax helps in general, but this one section was quite annoying!
Date published: 2023-04-08
Rated 5 out of 5 by
marvinlopzkidd from
k
yes ok thank you see you next time we need your services
All TurboTax® Offerings Reviews - Page 3952
Date published: 2023-04-08