TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Good tax software Turbo Tax was very user friendly. Breezed through the needed information and what was needed.
Date published: 2023-04-07
Rated 3 out of 5 by from Turbo tax is frustrating I keep writing for help and receive nothing back. It was a waste of my money and esp. my precious time.
Date published: 2023-04-07
Rated 5 out of 5 by from Awesome! Very simple to use this is for my daughter that didn’t make very much but was able to get her tax money back
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax - Thank you! I just don't like doing my taxes, never have! Turbo Tax makes the journey easier and actually I didn't feel too much pressure getting documents entered.
Date published: 2023-04-07
Rated 3 out of 5 by from Room for improvement I have been using TurboTax for a number of years. I believe that Intuit is charging too much for a retired person who has no income or other financial resources. If I had complicated returns it would be different. Even the state of Georgia give tax benefits to older folks. To Intuit, I am just another source of profit. Just my opinion, even though I will continue to use them for the sake of continuity.
Date published: 2023-04-07
Rated 1 out of 5 by from Turbo Tax Hawaii is terrible The payment screens and payment processing are terrible. Instructions are incomplete and wrong.
Date published: 2023-04-07
Rated 4 out of 5 by from Awesome, but pricy We've used TurboTax for nearly 20 years. I wish the disks still worked on my older computer AND I didn't have to access the app online AND it was about half the price. BUT it is a very easy program to use.
Date published: 2023-04-07
Rated 5 out of 5 by from Same as always The tax program works well for our needs. I wish it retained information better between years and imported more institutions.
Date published: 2023-04-07
Rated 5 out of 5 by from Very good experience. Easy to use. Chat room and on call support staff responded to my call requests quickly, answered my questions, and resolved open issue quickly.
Date published: 2023-04-07
Rated 5 out of 5 by from Awesome Turbotax made filing so easy. Helped me get every deduction.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3950
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good tax software Turbo Tax was very user friendly. Breezed through the needed information and what was needed.
Date published: 2023-04-07
Rated 3 out of 5 by from Turbo tax is frustrating I keep writing for help and receive nothing back. It was a waste of my money and esp. my precious time.
Date published: 2023-04-07
Rated 5 out of 5 by from Awesome! Very simple to use this is for my daughter that didn’t make very much but was able to get her tax money back
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax - Thank you! I just don't like doing my taxes, never have! Turbo Tax makes the journey easier and actually I didn't feel too much pressure getting documents entered.
Date published: 2023-04-07
Rated 3 out of 5 by from Room for improvement I have been using TurboTax for a number of years. I believe that Intuit is charging too much for a retired person who has no income or other financial resources. If I had complicated returns it would be different. Even the state of Georgia give tax benefits to older folks. To Intuit, I am just another source of profit. Just my opinion, even though I will continue to use them for the sake of continuity.
Date published: 2023-04-07
Rated 1 out of 5 by from Turbo Tax Hawaii is terrible The payment screens and payment processing are terrible. Instructions are incomplete and wrong.
Date published: 2023-04-07
Rated 4 out of 5 by from Awesome, but pricy We've used TurboTax for nearly 20 years. I wish the disks still worked on my older computer AND I didn't have to access the app online AND it was about half the price. BUT it is a very easy program to use.
Date published: 2023-04-07
Rated 5 out of 5 by from Same as always The tax program works well for our needs. I wish it retained information better between years and imported more institutions.
Date published: 2023-04-07
Rated 5 out of 5 by from Very good experience. Easy to use. Chat room and on call support staff responded to my call requests quickly, answered my questions, and resolved open issue quickly.
Date published: 2023-04-07
Rated 5 out of 5 by from Awesome Turbotax made filing so easy. Helped me get every deduction.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3950