TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Turbo Tax Deluxe Program was good and walked me through entire Fed and State tax returns. Problem in submitting both my tax returns via the internet. Took me 4 days to finally get them submitted and an email reply received. I went through the house and finally had to sit right next to the router in order for the program to be submitted. UGH!!
Date published: 2023-04-08
Rated 4 out of 5 by from Easy to use. Clear step by step instructions. Have been using TT for ten plus years. Previous year's files make quick work of automatic form filling and reference. Be sure to compare previous year filing so nothing is missed. TurboTax missed a few carry over entries in my 2021 Return that were caught by the IRS requiring additional tax due. No penalty, paid and moved on. Made sure missing entry was corrected in 2022 Return. Will continue using as I like the software.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Very easy to use and understand. Very helpful for sure.
Date published: 2023-04-08
Rated 5 out of 5 by from Review All good. Easy to understand. I'd recommend to anyone!
Date published: 2023-04-08
Rated 4 out of 5 by from Turbo tax awsome Fast and easy to do without having to go out of the house
Date published: 2023-04-08
Rated 5 out of 5 by from Everything was great The live assistants were great especially April Thank you
Date published: 2023-04-08
Rated 2 out of 5 by from EXPENSIVE I don't think I should pay more to file taxes just because I have a HSA. Also, I thought paying with my refund was a good idea until I saw you were going to charge an extra $40 to do it!
Date published: 2023-04-08
Rated 5 out of 5 by from Straight Forward, simple to use, highly recommend! Been using Turbo Tax for 8 or more years, easy to use solution to taxes.
Date published: 2023-04-08
Rated 3 out of 5 by from sometimes not easy to understand the state was not clear to me in the review - I had to look into the forms also the HSA is still confusing the way it is offered last the self tax for next year calculation is difficult to find I struggle every year
Date published: 2023-04-08
Rated 5 out of 5 by from Does the job. Can't complain. Pulls up my W2 and my investment information and enters it for me.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3941
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax Deluxe Program was good and walked me through entire Fed and State tax returns. Problem in submitting both my tax returns via the internet. Took me 4 days to finally get them submitted and an email reply received. I went through the house and finally had to sit right next to the router in order for the program to be submitted. UGH!!
Date published: 2023-04-08
Rated 4 out of 5 by from Easy to use. Clear step by step instructions. Have been using TT for ten plus years. Previous year's files make quick work of automatic form filling and reference. Be sure to compare previous year filing so nothing is missed. TurboTax missed a few carry over entries in my 2021 Return that were caught by the IRS requiring additional tax due. No penalty, paid and moved on. Made sure missing entry was corrected in 2022 Return. Will continue using as I like the software.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Very easy to use and understand. Very helpful for sure.
Date published: 2023-04-08
Rated 5 out of 5 by from Review All good. Easy to understand. I'd recommend to anyone!
Date published: 2023-04-08
Rated 4 out of 5 by from Turbo tax awsome Fast and easy to do without having to go out of the house
Date published: 2023-04-08
Rated 5 out of 5 by from Everything was great The live assistants were great especially April Thank you
Date published: 2023-04-08
Rated 2 out of 5 by from EXPENSIVE I don't think I should pay more to file taxes just because I have a HSA. Also, I thought paying with my refund was a good idea until I saw you were going to charge an extra $40 to do it!
Date published: 2023-04-08
Rated 5 out of 5 by from Straight Forward, simple to use, highly recommend! Been using Turbo Tax for 8 or more years, easy to use solution to taxes.
Date published: 2023-04-08
Rated 3 out of 5 by from sometimes not easy to understand the state was not clear to me in the review - I had to look into the forms also the HSA is still confusing the way it is offered last the self tax for next year calculation is difficult to find I struggle every year
Date published: 2023-04-08
Rated 5 out of 5 by from Does the job. Can't complain. Pulls up my W2 and my investment information and enters it for me.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3941