TURBOTAX LIVE CUSTOMER REVIEWS
TurboTax Live Reviews
TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.
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TurboTax Online
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Rated 5 out of 5 by
SHP78 from
Awesome
Such an easy format. I’ve used it for years. Makes tax filing a snap.
Date published: 2022-04-19
Rated 5 out of 5 by
MoniTravi210 from
Best way to file
Fast and easy to navigate. Reliable and reputable service.
Date published: 2022-04-19
Rated 5 out of 5 by
Cris1103 from
Tubotax makes filing my taxes easy!
I love how friendly the website is and how they manage to be so positive.
Date published: 2022-04-19
Rated 3 out of 5 by
GeorgiaAnger10 from
Good wizard but lacking Online Features
Overall it was a good experience, the wizards and explanations were well formulated. Please make Download version the same as Online. I had to redo my taxes online in order to enter Crypto investments, and then resave the tax file and file with the download version. That was not a clear process to figure out at all.
Date published: 2022-04-19
Rated 5 out of 5 by
null from
All is great
All went great for the first-time filer, and this was easy.
Date published: 2022-04-19
Rated 3 out of 5 by
HDT1 from
just okay for a corporation
Many parts of are easy to use and the step by step is helpful for the routine things. However, for non-routine things there is not much help available in the help menu. Most companies were impacted in 2021 by the Employee Retention credit (ERC). However, this is not mentioned anywhere in the step by step questions nor easily found in the help. I had to refer to the IRS form instructions and google to figure out how to deal with that. Also, was completed frustrated to find out I could not file the federal extension electronically. Also, certain states, like South Carolina can be filled out online but then have to be mailed, which is frustrating, but I forgot that until after I had purchased the software.
Date published: 2022-04-19
Rated 1 out of 5 by
tmart11 from
Overpriced and Glitchy
It was way more expensive to file through Turbo Tax than other websites based on what I needed but you don't see the price until you've gone through and put everything in. The State Filing process also made me answer the same menus/questions over and over and over again and kept reloading until it finally went through.
Date published: 2022-04-19
Rated 5 out of 5 by
Oshun7 from
Always easy
I can always count on TT to be quick and helpful every year
Date published: 2022-04-19
Rated 4 out of 5 by
Alexbm521 from
Great tool!
This was fast and easy! Thank you fo that service.
Date published: 2022-04-19
Rated 5 out of 5 by
CF in DE from
Year After Year, Always Works!
Turbo Tax does an outstanding job of walking you through all of your tax possibilities
All TurboTax® Offerings Reviews - Page 395
Date published: 2022-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
SHP78 from
Awesome
Such an easy format. I’ve used it for years. Makes tax filing a snap.
Date published: 2022-04-19
Rated 5 out of 5 by
MoniTravi210 from
Best way to file
Fast and easy to navigate. Reliable and reputable service.
Date published: 2022-04-19
Rated 5 out of 5 by
Cris1103 from
Tubotax makes filing my taxes easy!
I love how friendly the website is and how they manage to be so positive.
Date published: 2022-04-19
Rated 3 out of 5 by
GeorgiaAnger10 from
Good wizard but lacking Online Features
Overall it was a good experience, the wizards and explanations were well formulated. Please make Download version the same as Online. I had to redo my taxes online in order to enter Crypto investments, and then resave the tax file and file with the download version. That was not a clear process to figure out at all.
Date published: 2022-04-19
Rated 5 out of 5 by
null from
All is great
All went great for the first-time filer, and this was easy.
Date published: 2022-04-19
Rated 3 out of 5 by
HDT1 from
just okay for a corporation
Many parts of are easy to use and the step by step is helpful for the routine things. However, for non-routine things there is not much help available in the help menu. Most companies were impacted in 2021 by the Employee Retention credit (ERC). However, this is not mentioned anywhere in the step by step questions nor easily found in the help. I had to refer to the IRS form instructions and google to figure out how to deal with that. Also, was completed frustrated to find out I could not file the federal extension electronically. Also, certain states, like South Carolina can be filled out online but then have to be mailed, which is frustrating, but I forgot that until after I had purchased the software.
Date published: 2022-04-19
Rated 1 out of 5 by
tmart11 from
Overpriced and Glitchy
It was way more expensive to file through Turbo Tax than other websites based on what I needed but you don't see the price until you've gone through and put everything in. The State Filing process also made me answer the same menus/questions over and over and over again and kept reloading until it finally went through.
Date published: 2022-04-19
Rated 5 out of 5 by
Oshun7 from
Always easy
I can always count on TT to be quick and helpful every year
Date published: 2022-04-19
Rated 4 out of 5 by
Alexbm521 from
Great tool!
This was fast and easy! Thank you fo that service.
Date published: 2022-04-19
Rated 5 out of 5 by
CF in DE from
Year After Year, Always Works!
Turbo Tax does an outstanding job of walking you through all of your tax possibilities
All TurboTax® Offerings Reviews - Page 395
Date published: 2022-04-19