TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
MufASA415 from
It is what it is but better than other ones
They were helpful and was able to connect efficiently. only issue is that not all devices are able to share screens with them. And I was a bit confused about having a tax expert do the taxes for me. you must let them know before starting taxes. not in the middle when you started answering your own questions. The robot doesnt help what so ever because it takes me to a list that has nothing to do with my questions every time. I entered the question in the most clearest way too and yet it didn't guess my questions right.
Date published: 2023-04-19
Rated 1 out of 5 by
SCAMMMMMM from
Turbo Tax is again misleading on what they offer.
When you offer "live" help and you only get one phone call back that didnt help you with you and your tax deductions questions, you would think charching $400+ is a little silly. Either change your pricing or "offer" bettere help.
Date published: 2023-04-19
Rated 5 out of 5 by
QueenBeeWilson from
Turbo Tax is Fantastic
Turbo Tax is user friendly. Enjoyed the step by step process.
Date published: 2023-04-19
Rated 1 out of 5 by
TurboTax Disillusion from
Not trustworthy insights
Categories are more generic and less insightful, given the competition this is no longer a premium product and will not be using it in the future.
Date published: 2023-04-19
Rated 5 out of 5 by
CostaRicaFamily from
Excellent Assistance to file taxes
TurboTax has become a great tool in helping individuals file their taxes without professional assistance.
Date published: 2023-04-19
Rated 4 out of 5 by
STVtax from
nice
guess i have to write 45 something how long is that?
Date published: 2023-04-19
Rated 3 out of 5 by
ChefAce1 from
good
it was fine, it was fine it was fine it was fine it was fine
Date published: 2023-04-19
Rated 3 out of 5 by
ikatetaxes from
Many ads to upgrade, even when paying for premium
I've been doing my own taxes since I was 16 and this is my 6th year with Turbo Tax. It was very helpful while I was self-employed but I'll likely switch services next year. It's fine, but I find it expensive for simple returns and there's a lot of repetition, especially from TurboTax directing you to pay for a more expensive version (I do premium.) For someone who lives in one state and works in another, $119 in addition to the premium package seems steep to file 2 simple state forms, when no state taxes or only minimal taxes are due.
Date published: 2023-04-19
Rated 5 out of 5 by
robinmluo829 from
TurboTax was very convenient to use!
TurboTax was easy to use, efficient, and tried to get me the most money back possible.
Date published: 2023-04-19
Rated 1 out of 5 by
Lalivi from
Too expensive
Most expensive way to file taxes. It used to be free or at least 56$. Disgusting
All TurboTax® Offerings Reviews - Page 395
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
MufASA415 from
It is what it is but better than other ones
They were helpful and was able to connect efficiently. only issue is that not all devices are able to share screens with them. And I was a bit confused about having a tax expert do the taxes for me. you must let them know before starting taxes. not in the middle when you started answering your own questions. The robot doesnt help what so ever because it takes me to a list that has nothing to do with my questions every time. I entered the question in the most clearest way too and yet it didn't guess my questions right.
Date published: 2023-04-19
Rated 1 out of 5 by
SCAMMMMMM from
Turbo Tax is again misleading on what they offer.
When you offer "live" help and you only get one phone call back that didnt help you with you and your tax deductions questions, you would think charching $400+ is a little silly. Either change your pricing or "offer" bettere help.
Date published: 2023-04-19
Rated 5 out of 5 by
QueenBeeWilson from
Turbo Tax is Fantastic
Turbo Tax is user friendly. Enjoyed the step by step process.
Date published: 2023-04-19
Rated 1 out of 5 by
TurboTax Disillusion from
Not trustworthy insights
Categories are more generic and less insightful, given the competition this is no longer a premium product and will not be using it in the future.
Date published: 2023-04-19
Rated 5 out of 5 by
CostaRicaFamily from
Excellent Assistance to file taxes
TurboTax has become a great tool in helping individuals file their taxes without professional assistance.
Date published: 2023-04-19
Rated 4 out of 5 by
STVtax from
nice
guess i have to write 45 something how long is that?
Date published: 2023-04-19
Rated 3 out of 5 by
ChefAce1 from
good
it was fine, it was fine it was fine it was fine it was fine
Date published: 2023-04-19
Rated 3 out of 5 by
ikatetaxes from
Many ads to upgrade, even when paying for premium
I've been doing my own taxes since I was 16 and this is my 6th year with Turbo Tax. It was very helpful while I was self-employed but I'll likely switch services next year. It's fine, but I find it expensive for simple returns and there's a lot of repetition, especially from TurboTax directing you to pay for a more expensive version (I do premium.) For someone who lives in one state and works in another, $119 in addition to the premium package seems steep to file 2 simple state forms, when no state taxes or only minimal taxes are due.
Date published: 2023-04-19
Rated 5 out of 5 by
robinmluo829 from
TurboTax was very convenient to use!
TurboTax was easy to use, efficient, and tried to get me the most money back possible.
Date published: 2023-04-19
Rated 1 out of 5 by
Lalivi from
Too expensive
Most expensive way to file taxes. It used to be free or at least 56$. Disgusting
All TurboTax® Offerings Reviews - Page 395
Date published: 2023-04-19