TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from Awesome Such an easy format. I’ve used it for years. Makes tax filing a snap.
Date published: 2022-04-19
Rated 5 out of 5 by from Best way to file Fast and easy to navigate. Reliable and reputable service.
Date published: 2022-04-19
Rated 5 out of 5 by from Tubotax makes filing my taxes easy! I love how friendly the website is and how they manage to be so positive.
Date published: 2022-04-19
Rated 3 out of 5 by from Good wizard but lacking Online Features Overall it was a good experience, the wizards and explanations were well formulated. Please make Download version the same as Online. I had to redo my taxes online in order to enter Crypto investments, and then resave the tax file and file with the download version. That was not a clear process to figure out at all.
Date published: 2022-04-19
Rated 5 out of 5 by from All is great All went great for the first-time filer, and this was easy.
Date published: 2022-04-19
Rated 3 out of 5 by from just okay for a corporation Many parts of are easy to use and the step by step is helpful for the routine things. However, for non-routine things there is not much help available in the help menu. Most companies were impacted in 2021 by the Employee Retention credit (ERC). However, this is not mentioned anywhere in the step by step questions nor easily found in the help. I had to refer to the IRS form instructions and google to figure out how to deal with that. Also, was completed frustrated to find out I could not file the federal extension electronically. Also, certain states, like South Carolina can be filled out online but then have to be mailed, which is frustrating, but I forgot that until after I had purchased the software.
Date published: 2022-04-19
Rated 1 out of 5 by from Overpriced and Glitchy It was way more expensive to file through Turbo Tax than other websites based on what I needed but you don't see the price until you've gone through and put everything in. The State Filing process also made me answer the same menus/questions over and over and over again and kept reloading until it finally went through.
Date published: 2022-04-19
Rated 5 out of 5 by from Always easy I can always count on TT to be quick and helpful every year
Date published: 2022-04-19
Rated 4 out of 5 by from Great tool! This was fast and easy! Thank you fo that service.
Date published: 2022-04-19
Rated 5 out of 5 by from Year After Year, Always Works! Turbo Tax does an outstanding job of walking you through all of your tax possibilities
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 395
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Such an easy format. I’ve used it for years. Makes tax filing a snap.
Date published: 2022-04-19
Rated 5 out of 5 by from Best way to file Fast and easy to navigate. Reliable and reputable service.
Date published: 2022-04-19
Rated 5 out of 5 by from Tubotax makes filing my taxes easy! I love how friendly the website is and how they manage to be so positive.
Date published: 2022-04-19
Rated 3 out of 5 by from Good wizard but lacking Online Features Overall it was a good experience, the wizards and explanations were well formulated. Please make Download version the same as Online. I had to redo my taxes online in order to enter Crypto investments, and then resave the tax file and file with the download version. That was not a clear process to figure out at all.
Date published: 2022-04-19
Rated 5 out of 5 by from All is great All went great for the first-time filer, and this was easy.
Date published: 2022-04-19
Rated 3 out of 5 by from just okay for a corporation Many parts of are easy to use and the step by step is helpful for the routine things. However, for non-routine things there is not much help available in the help menu. Most companies were impacted in 2021 by the Employee Retention credit (ERC). However, this is not mentioned anywhere in the step by step questions nor easily found in the help. I had to refer to the IRS form instructions and google to figure out how to deal with that. Also, was completed frustrated to find out I could not file the federal extension electronically. Also, certain states, like South Carolina can be filled out online but then have to be mailed, which is frustrating, but I forgot that until after I had purchased the software.
Date published: 2022-04-19
Rated 1 out of 5 by from Overpriced and Glitchy It was way more expensive to file through Turbo Tax than other websites based on what I needed but you don't see the price until you've gone through and put everything in. The State Filing process also made me answer the same menus/questions over and over and over again and kept reloading until it finally went through.
Date published: 2022-04-19
Rated 5 out of 5 by from Always easy I can always count on TT to be quick and helpful every year
Date published: 2022-04-19
Rated 4 out of 5 by from Great tool! This was fast and easy! Thank you fo that service.
Date published: 2022-04-19
Rated 5 out of 5 by from Year After Year, Always Works! Turbo Tax does an outstanding job of walking you through all of your tax possibilities
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 395