TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy Peasy So easy and showed me comparison from last year! Asked all the right questons for max refund!
Date published: 2023-04-07
Rated 4 out of 5 by from Turbo Tax is Awesome! Very easy website to use and very helpful tools, thank you!
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is Very User-Friendly I got my taxes filed easily. Having my statements, documents and expenses ready makes things go through much more smoothly.
Date published: 2023-04-07
Rated 3 out of 5 by from I was not as pleased with Turbo Tax this year. The product seemed to lose its place while filing on occasion. Additionally, if I left the product for a few days upon return it wanted me to start a new return instead of picking up where I left off. PA state tax product was confusing in some areas. Asked for additional information after I had entered all the information necessary for the return.
Date published: 2023-04-07
Rated 2 out of 5 by from Turbo Tax is Expensive! Turbo Tax started out as a business that made filing taxes easy without taking half of your tax return. Now because it keeps raising prices, it's nearly as bad as the old business models that filed your return and then took most of your return. The prices are getting way too high and next year I will consider other options.
Date published: 2023-04-07
Rated 1 out of 5 by from Deliberately makes it difficult to file for free Turbotax deliberately makes it difficult to file your taxes for free. They are legally required not to charge you if you make under $79,000 a year (might need to double check that number), but through extremely misleading language and constant pages telling me i need to upgrade, make it very difficult. This is very predatory, i highly recommend using another tax service. I have used turbotax for almost 10 years and i will not use them again. You can navigate the official IRS.gov website to find other tax services to help you file for free if you meet the annual income criteria
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax Helps Turbo Tax has helped me a lot for this 2022 Tax year. It is very easy to use and I thought I was going to have a hard time filing with living in two different states and having to write off a lot of business expenses, but they calculated everything for me. I would recommend Turbo Tax to anyone that wants to save money and do their taxes on their own.
Date published: 2023-04-07
Rated 4 out of 5 by from adapt to senior needs You need to adjust to senior citizens use. Prnt is too small and just increasing screen size makes it to confusing to view. Verifications of not a robot TOOOOOOOOOOOO small and cannot be enlarger to view. You need to adapt to senior citizens needs
Date published: 2023-04-07
Rated 3 out of 5 by from The 2022 version is way more confusing Kind of frustrating! Last few years of TurboTax were much easier to follow and understand.
Date published: 2023-04-07
Rated 4 out of 5 by from Fastest Return Yet! The carry over of information, ability to upload W2s and other automated options save time and remove the possibility of manual errors.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3940
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Peasy So easy and showed me comparison from last year! Asked all the right questons for max refund!
Date published: 2023-04-07
Rated 4 out of 5 by from Turbo Tax is Awesome! Very easy website to use and very helpful tools, thank you!
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is Very User-Friendly I got my taxes filed easily. Having my statements, documents and expenses ready makes things go through much more smoothly.
Date published: 2023-04-07
Rated 3 out of 5 by from I was not as pleased with Turbo Tax this year. The product seemed to lose its place while filing on occasion. Additionally, if I left the product for a few days upon return it wanted me to start a new return instead of picking up where I left off. PA state tax product was confusing in some areas. Asked for additional information after I had entered all the information necessary for the return.
Date published: 2023-04-07
Rated 2 out of 5 by from Turbo Tax is Expensive! Turbo Tax started out as a business that made filing taxes easy without taking half of your tax return. Now because it keeps raising prices, it's nearly as bad as the old business models that filed your return and then took most of your return. The prices are getting way too high and next year I will consider other options.
Date published: 2023-04-07
Rated 1 out of 5 by from Deliberately makes it difficult to file for free Turbotax deliberately makes it difficult to file your taxes for free. They are legally required not to charge you if you make under $79,000 a year (might need to double check that number), but through extremely misleading language and constant pages telling me i need to upgrade, make it very difficult. This is very predatory, i highly recommend using another tax service. I have used turbotax for almost 10 years and i will not use them again. You can navigate the official IRS.gov website to find other tax services to help you file for free if you meet the annual income criteria
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax Helps Turbo Tax has helped me a lot for this 2022 Tax year. It is very easy to use and I thought I was going to have a hard time filing with living in two different states and having to write off a lot of business expenses, but they calculated everything for me. I would recommend Turbo Tax to anyone that wants to save money and do their taxes on their own.
Date published: 2023-04-07
Rated 4 out of 5 by from adapt to senior needs You need to adjust to senior citizens use. Prnt is too small and just increasing screen size makes it to confusing to view. Verifications of not a robot TOOOOOOOOOOOO small and cannot be enlarger to view. You need to adapt to senior citizens needs
Date published: 2023-04-07
Rated 3 out of 5 by from The 2022 version is way more confusing Kind of frustrating! Last few years of TurboTax were much easier to follow and understand.
Date published: 2023-04-07
Rated 4 out of 5 by from Fastest Return Yet! The carry over of information, ability to upload W2s and other automated options save time and remove the possibility of manual errors.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3940