TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Turbo Tax is helpful but needs improvement In instances on W-2 where block 14 has information like DENTAL or VISION of FSA without a letter code like K, or J. Turbotax expects the person filling to know the reason for the block 14 with a drop down without much descriptions.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is good I like using TurboTax. It is quite simple to use and makes my task easy.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is excellent and easy to use. I was able to enter all my tax information and all the breaks were guided appropriately.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax Premium is Awesome I like that there are links for me to read what things mean. I love that there are explainations and examples so that it helps me figure things out and where to put things. It also allows me to feel more confident in doing my own taxes and what to track for the next year.
Date published: 2023-04-08
Rated 5 out of 5 by from I love Turbo Tax!!! Just a great product that works like it should. Easy to use and clear questions and direction on what data is needed
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is my Filing Service for 22 Years I am confident using Turbo Tax as my Filing Service for the past 22 Years.
Date published: 2023-04-08
Rated 3 out of 5 by from Easy to use, but sneaky on upcharges For the most part I like TurboTax, but they sneakily try to get you to upgrade on their products. This time around, at the end when I went to file the system tried to make me think I had bought their MAX upgrade and it felt like I had to sign a disclosure form. Took me longer than necessary as I had to click back and make sure my receipt had NOT included Max (which I didn't) and then I had to figure out how to click through to avoid signing the disclosure (which then probably would've retroactively added the charge).
Date published: 2023-04-08
Rated 4 out of 5 by from Turbo Needs to be more accurate with their prices I wanted to keep my fees lows and i ended up paying more than what I thought i was supposed to pay.
Date published: 2023-04-08
Rated 5 out of 5 by from It's easy It was easy to do myself for real.Even from my phone
Date published: 2023-04-08
Rated 5 out of 5 by from Great Software I have been using Turbo Tax 10 years and it is very user friendly. Saves me time.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3939
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is helpful but needs improvement In instances on W-2 where block 14 has information like DENTAL or VISION of FSA without a letter code like K, or J. Turbotax expects the person filling to know the reason for the block 14 with a drop down without much descriptions.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is good I like using TurboTax. It is quite simple to use and makes my task easy.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is excellent and easy to use. I was able to enter all my tax information and all the breaks were guided appropriately.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax Premium is Awesome I like that there are links for me to read what things mean. I love that there are explainations and examples so that it helps me figure things out and where to put things. It also allows me to feel more confident in doing my own taxes and what to track for the next year.
Date published: 2023-04-08
Rated 5 out of 5 by from I love Turbo Tax!!! Just a great product that works like it should. Easy to use and clear questions and direction on what data is needed
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is my Filing Service for 22 Years I am confident using Turbo Tax as my Filing Service for the past 22 Years.
Date published: 2023-04-08
Rated 3 out of 5 by from Easy to use, but sneaky on upcharges For the most part I like TurboTax, but they sneakily try to get you to upgrade on their products. This time around, at the end when I went to file the system tried to make me think I had bought their MAX upgrade and it felt like I had to sign a disclosure form. Took me longer than necessary as I had to click back and make sure my receipt had NOT included Max (which I didn't) and then I had to figure out how to click through to avoid signing the disclosure (which then probably would've retroactively added the charge).
Date published: 2023-04-08
Rated 4 out of 5 by from Turbo Needs to be more accurate with their prices I wanted to keep my fees lows and i ended up paying more than what I thought i was supposed to pay.
Date published: 2023-04-08
Rated 5 out of 5 by from It's easy It was easy to do myself for real.Even from my phone
Date published: 2023-04-08
Rated 5 out of 5 by from Great Software I have been using Turbo Tax 10 years and it is very user friendly. Saves me time.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3939