TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from A good product that could be better. I like being able to get a new CD each year but having the program grab all of my previous year's data without having to manually type it in; however, two issues: when I pressed "file" the returns electronically I got a message that it couldn't send due to a validation problem - I needed to update some changes. I thought the program was doing that constantly. Then i couldn't find how to get the updates - should have a link to updates right on the fail message. Also, I find it a bit cheesy that the cost for e-filing a state return isn't included in the basic price for the software.
Date published: 2023-04-08
Rated 5 out of 5 by from convinient Make easy for me. Save my time and give informations on time.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbotax is easy and trusted Very easy and thorough It asked question I had not thought of
Date published: 2023-04-08
Rated 1 out of 5 by from smash my computer biggest complaint is to file my state tax I was forced to fill out a local tax form, if i left it blank I could print and file state but not e file. filling out a local tax form on turbo tax is like a guessing game of what box on the form they are talking about, if you get it wrong there is no back button but you can go into the settings and delete the whole page and try again. if you want to play this game I recommend taking notes on what order the boxes go in. after getting most of the return done in an hour I wasted at least 2 hours on a form that I will not even be using. If I had not already paid and finished everything else I would of quit and tried something else.
Date published: 2023-04-08
Rated 2 out of 5 by from It's Fine I hate the complexity surrounding taxes in the United States and I hate the tax filing industry and predatory companies like TurboTax that lobby to keep the obfuscation in place and even more opaque.
Date published: 2023-04-08
Rated 5 out of 5 by from They think of everything so you don't have to! I've used TurboTax for several years now. I've filed as a small business owner and as a W2 employee - both filing styles are super easy to use.
Date published: 2023-04-08
Rated 5 out of 5 by from Easy and thorough for home and self-employed I've used it for years, and I love it. I started using TurboTax after we sold our houses in France and San Francisco and bought a new one in the SF bay area. Prior to that time, we had some complications like a fire and insurance payout in France which required some expert tax help. After we got back to normal and just had to deal with personal taxes, W-2s, and self-employment, I have relied on Turbotax every year. I recall the days when I had big spreadsheets with tons of personal and business figures I had to transfer by hand to IRS forms. Home ownership, business, and investment issues always made it a two-day job at least. Now it's just a few hours with Turbotax.
Date published: 2023-04-08
Rated 4 out of 5 by from Helpful but at a cost It was helpful to get through majority of my taxes quickly, the issue i had, was I had a small tax refund and it actually cost me more to submit my taxes when i thought i was using the FREE version. I ended up paying out of pocket because my refund was not big enough to pay for the fee.
Date published: 2023-04-08
Rated 4 out of 5 by from Fast, easy Fast, easy, fast, easy, fast, easy, fast, easy, fast, easy
Date published: 2023-04-08
Rated 5 out of 5 by from Foolproof and perfect for Tax dummies The easiest and foolproof way to file taxes. I am a fan.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3932
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from A good product that could be better. I like being able to get a new CD each year but having the program grab all of my previous year's data without having to manually type it in; however, two issues: when I pressed "file" the returns electronically I got a message that it couldn't send due to a validation problem - I needed to update some changes. I thought the program was doing that constantly. Then i couldn't find how to get the updates - should have a link to updates right on the fail message. Also, I find it a bit cheesy that the cost for e-filing a state return isn't included in the basic price for the software.
Date published: 2023-04-08
Rated 5 out of 5 by from convinient Make easy for me. Save my time and give informations on time.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbotax is easy and trusted Very easy and thorough It asked question I had not thought of
Date published: 2023-04-08
Rated 1 out of 5 by from smash my computer biggest complaint is to file my state tax I was forced to fill out a local tax form, if i left it blank I could print and file state but not e file. filling out a local tax form on turbo tax is like a guessing game of what box on the form they are talking about, if you get it wrong there is no back button but you can go into the settings and delete the whole page and try again. if you want to play this game I recommend taking notes on what order the boxes go in. after getting most of the return done in an hour I wasted at least 2 hours on a form that I will not even be using. If I had not already paid and finished everything else I would of quit and tried something else.
Date published: 2023-04-08
Rated 2 out of 5 by from It's Fine I hate the complexity surrounding taxes in the United States and I hate the tax filing industry and predatory companies like TurboTax that lobby to keep the obfuscation in place and even more opaque.
Date published: 2023-04-08
Rated 5 out of 5 by from They think of everything so you don't have to! I've used TurboTax for several years now. I've filed as a small business owner and as a W2 employee - both filing styles are super easy to use.
Date published: 2023-04-08
Rated 5 out of 5 by from Easy and thorough for home and self-employed I've used it for years, and I love it. I started using TurboTax after we sold our houses in France and San Francisco and bought a new one in the SF bay area. Prior to that time, we had some complications like a fire and insurance payout in France which required some expert tax help. After we got back to normal and just had to deal with personal taxes, W-2s, and self-employment, I have relied on Turbotax every year. I recall the days when I had big spreadsheets with tons of personal and business figures I had to transfer by hand to IRS forms. Home ownership, business, and investment issues always made it a two-day job at least. Now it's just a few hours with Turbotax.
Date published: 2023-04-08
Rated 4 out of 5 by from Helpful but at a cost It was helpful to get through majority of my taxes quickly, the issue i had, was I had a small tax refund and it actually cost me more to submit my taxes when i thought i was using the FREE version. I ended up paying out of pocket because my refund was not big enough to pay for the fee.
Date published: 2023-04-08
Rated 4 out of 5 by from Fast, easy Fast, easy, fast, easy, fast, easy, fast, easy, fast, easy
Date published: 2023-04-08
Rated 5 out of 5 by from Foolproof and perfect for Tax dummies The easiest and foolproof way to file taxes. I am a fan.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3932