TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Excellent way to do you taxes I've been using TurboTax for about 10 years and much prefer it to the alternatives. I feel much more in control, and help is readily available when needed. Strongly advise that you have all your documents together before you begin. If you're reasonably well prepared the process is pretty straightforward. For questions simply dealing with the web interface, the first line of tech support is fine. For any deeper questions or advice, the Tax Advisers are the way to go. Everyone I've dealt with at any level has been pleasant, professional, and efficient
Date published: 2023-04-10
Rated 4 out of 5 by from Makes filing taxes easy I’ve used turbo tax for many years now and have never had a problem. I’m pretty confident that my taxes are always done accurately
Date published: 2023-04-10
Rated 2 out of 5 by from FIX the NYS PFL issue Your system would let me file until I filled out a self employment form in regards to my NYS PFL. You should fix this so filing my taxes isn't so annoying. I might just have someone else do my taxes next year because I will run into the same issue.
Date published: 2023-04-10
Rated 4 out of 5 by from Turbotax is quick and easy for FIRST TIME USERS Had to pay a bit but very clear on the steps and also provided definitions for terms
Date published: 2023-04-10
Rated 3 out of 5 by from Not Happy IMPOSSIBLE TO GET AROUND,20HRS, N0 HELP, $300 MORE TO GET OUT!
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax is great Does not apply to me. I didn't talk to a live expert.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbotax makes taxes a piece of cake!! I love the turbotax navigation system. I used to have a CPA but ever since I joined turbotax I have never had any worry about my taxes. The step by step guidance and hgh amount of deductions helps lower my taxes.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is a lifesaver I love how easy, fast, and supportive this software is. It makes taxes much less painful.
Date published: 2023-04-10
Rated 5 out of 5 by from Outstanding Customer Service and Assistance! I had a problem this year with NYS filing that did not occur last year using same TurboTax. Was able to call Representative Margaret who was professional, polite, patient and there for any and all questions and situations at hand. Very pleased again and I am a life long TurboTax client!
Date published: 2023-04-10
Rated 5 out of 5 by from Great help! Glad TurboTax is available to people with zero background in doing their taxes.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3932
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent way to do you taxes I've been using TurboTax for about 10 years and much prefer it to the alternatives. I feel much more in control, and help is readily available when needed. Strongly advise that you have all your documents together before you begin. If you're reasonably well prepared the process is pretty straightforward. For questions simply dealing with the web interface, the first line of tech support is fine. For any deeper questions or advice, the Tax Advisers are the way to go. Everyone I've dealt with at any level has been pleasant, professional, and efficient
Date published: 2023-04-10
Rated 4 out of 5 by from Makes filing taxes easy I’ve used turbo tax for many years now and have never had a problem. I’m pretty confident that my taxes are always done accurately
Date published: 2023-04-10
Rated 2 out of 5 by from FIX the NYS PFL issue Your system would let me file until I filled out a self employment form in regards to my NYS PFL. You should fix this so filing my taxes isn't so annoying. I might just have someone else do my taxes next year because I will run into the same issue.
Date published: 2023-04-10
Rated 4 out of 5 by from Turbotax is quick and easy for FIRST TIME USERS Had to pay a bit but very clear on the steps and also provided definitions for terms
Date published: 2023-04-10
Rated 3 out of 5 by from Not Happy IMPOSSIBLE TO GET AROUND,20HRS, N0 HELP, $300 MORE TO GET OUT!
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax is great Does not apply to me. I didn't talk to a live expert.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbotax makes taxes a piece of cake!! I love the turbotax navigation system. I used to have a CPA but ever since I joined turbotax I have never had any worry about my taxes. The step by step guidance and hgh amount of deductions helps lower my taxes.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is a lifesaver I love how easy, fast, and supportive this software is. It makes taxes much less painful.
Date published: 2023-04-10
Rated 5 out of 5 by from Outstanding Customer Service and Assistance! I had a problem this year with NYS filing that did not occur last year using same TurboTax. Was able to call Representative Margaret who was professional, polite, patient and there for any and all questions and situations at hand. Very pleased again and I am a life long TurboTax client!
Date published: 2023-04-10
Rated 5 out of 5 by from Great help! Glad TurboTax is available to people with zero background in doing their taxes.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3932