TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from More confusing filing this year! My taxes were more confusing filing this year, but the agents helped me through it with a phone call and a chat:)
Date published: 2023-04-19
Rated 5 out of 5 by from I LOVE Turbo tax I have used Turbo tax for many years - my children use it now too. I have gone from salaried employee to small business owner and Turbo Tax has had my back in every iteration!
Date published: 2023-04-19
Rated 5 out of 5 by from awesome amazing information with appropriate questions, explanations and answers
Date published: 2023-04-19
Rated 1 out of 5 by from They charged $44 extra at the end This website required me to pay about $100 to file because I had multiple jobs and investments. I was ok with this but at the end, I was reviewing my return and was charged an extra $44 for "premium service benefits". This is ridiculous.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbtax is awsome I enjoyed doing my taxes with the help of TurboTax. I also like filing my tax in the privacy of my own space. I like how each step lets you know if you need to corrected.
Date published: 2023-04-19
Rated 5 out of 5 by from Super easy to use You enter the information and the software does the rest!!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax makes it so much easier. Very comfortable following the steps and recommendations provided.
Date published: 2023-04-19
Rated 5 out of 5 by from Better than H&R Block We used to use H&R Block for many years, but they have become extremely difficult to use over the years. We were very please with the ease of Turbo Tax this year. The cost is a bit higher but with the ease of use... it's worth it.
Date published: 2023-04-19
Rated 5 out of 5 by from Fantastic First Experience With TurboTax Excellent experience. The guided methodology was fantastic with simple question and answer format. I thoroughly appreciated the automatic W-2 processing available with my employers and investment company. TurboTax really just made things extremely simple and took care of keeping track of all the paperwork for me. Very Pleased!
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo tax is great Turbo tax is great, easy to understand and follow, though wish they still had the free edition, kind of costly
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 394
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 5 out of 5 by from More confusing filing this year! My taxes were more confusing filing this year, but the agents helped me through it with a phone call and a chat:)
Date published: 2023-04-19
Rated 5 out of 5 by from I LOVE Turbo tax I have used Turbo tax for many years - my children use it now too. I have gone from salaried employee to small business owner and Turbo Tax has had my back in every iteration!
Date published: 2023-04-19
Rated 5 out of 5 by from awesome amazing information with appropriate questions, explanations and answers
Date published: 2023-04-19
Rated 1 out of 5 by from They charged $44 extra at the end This website required me to pay about $100 to file because I had multiple jobs and investments. I was ok with this but at the end, I was reviewing my return and was charged an extra $44 for "premium service benefits". This is ridiculous.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbtax is awsome I enjoyed doing my taxes with the help of TurboTax. I also like filing my tax in the privacy of my own space. I like how each step lets you know if you need to corrected.
Date published: 2023-04-19
Rated 5 out of 5 by from Super easy to use You enter the information and the software does the rest!!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax makes it so much easier. Very comfortable following the steps and recommendations provided.
Date published: 2023-04-19
Rated 5 out of 5 by from Better than H&R Block We used to use H&R Block for many years, but they have become extremely difficult to use over the years. We were very please with the ease of Turbo Tax this year. The cost is a bit higher but with the ease of use... it's worth it.
Date published: 2023-04-19
Rated 5 out of 5 by from Fantastic First Experience With TurboTax Excellent experience. The guided methodology was fantastic with simple question and answer format. I thoroughly appreciated the automatic W-2 processing available with my employers and investment company. TurboTax really just made things extremely simple and took care of keeping track of all the paperwork for me. Very Pleased!
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo tax is great Turbo tax is great, easy to understand and follow, though wish they still had the free edition, kind of costly
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 394