TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Best Tax Service very easy to navigate. I used to use another tax agency but they were not too helpful I gave turbo tax a shot and you guys ROCK!
Date published: 2023-04-08
Rated 5 out of 5 by from Awesome tool Turbo Tax is easy to follow and comprehensive. It is also cheaper than CPA.
Date published: 2023-04-08
Rated 2 out of 5 by from Years of Using Turbo Tax I feel the price is stupid high, and then you have the audacity to push additional add on features to make it higher. I appreciate the added features of being able to take pictures of things this year, and also that a lot of things are remembered because I used the service last year, but the price is outrageous. What I am doing is 100% automated and filling in worksheets that become exponentially cheaper to you every person that signs up to the point that it cost you pennies for me to do my taxes, but over the years you have raised the prices over and over again that I am paying over $200 to pay state and federal??? Shame on me for being lazy and shame on you for being greedy.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax made my day a bit easier helpful and fast gotta love turbo tax always there to help along the way.
Date published: 2023-04-08
Rated 3 out of 5 by from Too expensive. Seemed more difficult this year. Also, I had to pay an extra $59 because Fidelity forced a sale of a stock worth $5.
Date published: 2023-04-08
Rated 5 out of 5 by from nice job it was easy to use and very helpful i had a great time using app thank you
Date published: 2023-04-08
Rated 1 out of 5 by from HORRIBLE YOU HAVE TO PAY NOW EXTRA COST FOR NO REASON. NEVER HAD TO PAY ALMOST 200$
Date published: 2023-04-08
Rated 5 out of 5 by from Easy to Use Very easy to use tool. Did my own returns very easily.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax Was Amazing Using Turbo Tax was great. It was quick and easy to understand. It's was well laid and easy to follow. Made filing so simple for us.
Date published: 2023-04-08
Rated 2 out of 5 by from Not enough guidance for a return Did not like the experience. I purchased the package that included state tax, yet I was charged $25 for the filing.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3914
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Best Tax Service very easy to navigate. I used to use another tax agency but they were not too helpful I gave turbo tax a shot and you guys ROCK!
Date published: 2023-04-08
Rated 5 out of 5 by from Awesome tool Turbo Tax is easy to follow and comprehensive. It is also cheaper than CPA.
Date published: 2023-04-08
Rated 2 out of 5 by from Years of Using Turbo Tax I feel the price is stupid high, and then you have the audacity to push additional add on features to make it higher. I appreciate the added features of being able to take pictures of things this year, and also that a lot of things are remembered because I used the service last year, but the price is outrageous. What I am doing is 100% automated and filling in worksheets that become exponentially cheaper to you every person that signs up to the point that it cost you pennies for me to do my taxes, but over the years you have raised the prices over and over again that I am paying over $200 to pay state and federal??? Shame on me for being lazy and shame on you for being greedy.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax made my day a bit easier helpful and fast gotta love turbo tax always there to help along the way.
Date published: 2023-04-08
Rated 3 out of 5 by from Too expensive. Seemed more difficult this year. Also, I had to pay an extra $59 because Fidelity forced a sale of a stock worth $5.
Date published: 2023-04-08
Rated 5 out of 5 by from nice job it was easy to use and very helpful i had a great time using app thank you
Date published: 2023-04-08
Rated 1 out of 5 by from HORRIBLE YOU HAVE TO PAY NOW EXTRA COST FOR NO REASON. NEVER HAD TO PAY ALMOST 200$
Date published: 2023-04-08
Rated 5 out of 5 by from Easy to Use Very easy to use tool. Did my own returns very easily.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax Was Amazing Using Turbo Tax was great. It was quick and easy to understand. It's was well laid and easy to follow. Made filing so simple for us.
Date published: 2023-04-08
Rated 2 out of 5 by from Not enough guidance for a return Did not like the experience. I purchased the package that included state tax, yet I was charged $25 for the filing.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3914