TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy, yet in depth Turbo Tax has been so great to maximize my return while making it easy
Date published: 2023-04-08
Rated 5 out of 5 by from Every year TurboTax makes tax season easier I love this tool... every year, it seems that it is more user friendly and I finish my taxes faster. I make my own and for my senior parents... love it... keep enhancing the tool... the customer experience is working guys.... thanks,
Date published: 2023-04-08
Rated 5 out of 5 by from Thank You Turbo Tax Works efficiently, easy to use, good review process
Date published: 2023-04-08
Rated 3 out of 5 by from Too Much With The Graphics & Asking To Upgrade I've used Turbo Tax for years but this year I was taken aback with all of the graphics and dancing figurines. I preferred the simpler graphics in pervious years. Also this year I was so inundated on almost every step to upgrade. Can you take it down a notch? Not sure what changed this year but I paid for my taxes and thought I was all done until I logged back on the next day to check my status and saw that I actually wasn't done and had to complete like 5 more steps to submit. That was very confusing.
Date published: 2023-04-08
Rated 5 out of 5 by from Great Great great great great great great great great great
Date published: 2023-04-08
Rated 5 out of 5 by from 2022 Turbo Tax was great. Help was useful and efficient, was completed in a timely fashion.
Date published: 2023-04-08
Rated 5 out of 5 by from Very easy to do I've used other tax programs. For the last two years I've used TurboTax for their simplicity and their easy-to-follow instructions.
Date published: 2023-04-08
Rated 4 out of 5 by from Easy Liked how easy it was. A little heavy on the sales push and doesn't work well with my preferred browser. Or I'd give it a 5 star
Date published: 2023-04-08
Rated 4 out of 5 by from Tax prep is great! Ads not so much!! The prep directions are great although being able to review a form or schedule during the process would be helpful. The ads for different services that keep popping up are distractive!
Date published: 2023-04-08
Rated 4 out of 5 by from Its my go to It's always good to use for me, I can understand what I'm doing and when I don't I just the other services to make sure I'm good.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3908
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy, yet in depth Turbo Tax has been so great to maximize my return while making it easy
Date published: 2023-04-08
Rated 5 out of 5 by from Every year TurboTax makes tax season easier I love this tool... every year, it seems that it is more user friendly and I finish my taxes faster. I make my own and for my senior parents... love it... keep enhancing the tool... the customer experience is working guys.... thanks,
Date published: 2023-04-08
Rated 5 out of 5 by from Thank You Turbo Tax Works efficiently, easy to use, good review process
Date published: 2023-04-08
Rated 3 out of 5 by from Too Much With The Graphics & Asking To Upgrade I've used Turbo Tax for years but this year I was taken aback with all of the graphics and dancing figurines. I preferred the simpler graphics in pervious years. Also this year I was so inundated on almost every step to upgrade. Can you take it down a notch? Not sure what changed this year but I paid for my taxes and thought I was all done until I logged back on the next day to check my status and saw that I actually wasn't done and had to complete like 5 more steps to submit. That was very confusing.
Date published: 2023-04-08
Rated 5 out of 5 by from Great Great great great great great great great great great
Date published: 2023-04-08
Rated 5 out of 5 by from 2022 Turbo Tax was great. Help was useful and efficient, was completed in a timely fashion.
Date published: 2023-04-08
Rated 5 out of 5 by from Very easy to do I've used other tax programs. For the last two years I've used TurboTax for their simplicity and their easy-to-follow instructions.
Date published: 2023-04-08
Rated 4 out of 5 by from Easy Liked how easy it was. A little heavy on the sales push and doesn't work well with my preferred browser. Or I'd give it a 5 star
Date published: 2023-04-08
Rated 4 out of 5 by from Tax prep is great! Ads not so much!! The prep directions are great although being able to review a form or schedule during the process would be helpful. The ads for different services that keep popping up are distractive!
Date published: 2023-04-08
Rated 4 out of 5 by from Its my go to It's always good to use for me, I can understand what I'm doing and when I don't I just the other services to make sure I'm good.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3908