TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Going Downhill Every Year Every year, it costs a little more to do this, that, or the next thing through TurboTax. They continuously find ways to sneak in fees, add-ons, and other tactics to squeeze every single cent they can from your return (disposable income). Gone are the days of cheaply filing online!
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is awesome Very easy and simple to use I highly recommend TurboTax
Date published: 2023-04-08
Rated 5 out of 5 by from Easy and Thorough Used the "Live Assisted Deluxe" option and it was a breeze. Consulted a live expert three different times, and finished both federal and state in under 2 hours, included time spent looking for some paperwork for deductions.
Date published: 2023-04-08
Rated 2 out of 5 by from Had to pay twice I bought TT Deluxe through Amazon, the software provided a 1099-G form void of a line 1. I ended up having to buy TT Premier through TT and pay way too much. Ultimately because of lack of quality control, I ended up paying for 2 TT editions to do 1 return.
Date published: 2023-04-08
Rated 5 out of 5 by from Convenience + Safety Net TurboTax is very convenient and has many safety net type addons that make an anxious person like me A LOT less worried about doing my taxes. Also, having information populated with the push of one button instead of many is SO convenient.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo tx SO easy to use and when you struggle, push for help.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is awesome! I was done with a simple tax return in under 15 minutes (federal and state). Thank you for saving time
Date published: 2023-04-08
Rated 2 out of 5 by from Good Technology; Horrible Politics Intuit spends millions in lobbying every year to make their product necessary so they can reap major profits. Plus One star for A+ political gamesmanship. Minus 3 stars for leeching off the American people. This year was super easy and I liked the updates to your interface. Plus one star.
Date published: 2023-04-08
Rated 3 out of 5 by from Upsell The online version of TurboTax forces you to use Premium versus Deluxe for Investments. The software version Deluxe covers investments. This is a joke and forced upsell by Intuit. Using the online version will cost you ~ 3X the cost of using software
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is easy! We have used Turbo Tax for several years. My old computer, where my Turbo Tax files were located, got destroyed so I had to enter all of our personal info, but it was simple and i was guided well. Everything in this program is very simple to follow. I will continue to use this software.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3897
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Going Downhill Every Year Every year, it costs a little more to do this, that, or the next thing through TurboTax. They continuously find ways to sneak in fees, add-ons, and other tactics to squeeze every single cent they can from your return (disposable income). Gone are the days of cheaply filing online!
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is awesome Very easy and simple to use I highly recommend TurboTax
Date published: 2023-04-08
Rated 5 out of 5 by from Easy and Thorough Used the "Live Assisted Deluxe" option and it was a breeze. Consulted a live expert three different times, and finished both federal and state in under 2 hours, included time spent looking for some paperwork for deductions.
Date published: 2023-04-08
Rated 2 out of 5 by from Had to pay twice I bought TT Deluxe through Amazon, the software provided a 1099-G form void of a line 1. I ended up having to buy TT Premier through TT and pay way too much. Ultimately because of lack of quality control, I ended up paying for 2 TT editions to do 1 return.
Date published: 2023-04-08
Rated 5 out of 5 by from Convenience + Safety Net TurboTax is very convenient and has many safety net type addons that make an anxious person like me A LOT less worried about doing my taxes. Also, having information populated with the push of one button instead of many is SO convenient.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo tx SO easy to use and when you struggle, push for help.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is awesome! I was done with a simple tax return in under 15 minutes (federal and state). Thank you for saving time
Date published: 2023-04-08
Rated 2 out of 5 by from Good Technology; Horrible Politics Intuit spends millions in lobbying every year to make their product necessary so they can reap major profits. Plus One star for A+ political gamesmanship. Minus 3 stars for leeching off the American people. This year was super easy and I liked the updates to your interface. Plus one star.
Date published: 2023-04-08
Rated 3 out of 5 by from Upsell The online version of TurboTax forces you to use Premium versus Deluxe for Investments. The software version Deluxe covers investments. This is a joke and forced upsell by Intuit. Using the online version will cost you ~ 3X the cost of using software
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is easy! We have used Turbo Tax for several years. My old computer, where my Turbo Tax files were located, got destroyed so I had to enter all of our personal info, but it was simple and i was guided well. Everything in this program is very simple to follow. I will continue to use this software.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3897