TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Stress free experience! I was worried about a sale of a property and Sam was great and put my mind at ease. He handled everything and made me feel confident about our return! Thank you!!
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is Awesome We have been using Turbo Tax about 5 years. It's easy to follow and navigate on your computer. They walk you through every detail and make sure you do not miss any credits or deductions. They have your important information from year to year. We feel safe and confident using Turbo Tax
Date published: 2023-04-08
Rated 4 out of 5 by from TurboTax 2023 Most of the process was extremely helpful in answering questions along the way. The final process for choosing plan and then other fees that showed up unexpectedly were disconcerting. At one point I wanted to file an extension and it would have been helpful to have that process explained since I've not done it before.
Date published: 2023-04-08
Rated 1 out of 5 by from Terrible garbage software. How does a software company that only exists for filing taxes have so many issues? They couldn't "fix" the issues with form 8915-F and it resulted in such a wild nightmare for myself and countless individuals. I've used TT for over a decade but this was such a horrible experience this year, I will never go back to this crap again. I ended up having to file my state tax return manually because TT screwed up my state.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax makes doing taxes easy They make the process easy to understand. The flow is natural and fast.
Date published: 2023-04-08
Rated 4 out of 5 by from 2023 When ok, but confusing and hard to go back a step if you made a mistake. Also when adding income/investment it was confusing and took a while to figure out how to enter info by hard copy. Program seemed to keep wanting me to do it by web. The problem was I did not want to go on since there was not always a good way to go back a step (sometime you would not have back buttons to do that).
Date published: 2023-04-08
Rated 4 out of 5 by from LACKS CLARITY ON STATE EXEMPT INCOME Lacks CLARITY ON REPORTING TAX EXEMPT PORTION ON 05e LOUISANA EXEMPT PENSIOS AND GIVES MESSAGE THE IS COMPLETELY CONFUSING WHEN ENTERING DATA.
Date published: 2023-04-08
Rated 5 out of 5 by from Use every year Simple and easy to use. Never disappointed with this software.
Date published: 2023-04-08
Rated 4 out of 5 by from Quick and Easy Easy to use and help easy to get. Payment is a snap and filing simple.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax Ease Turbo tax makes filing taxes easy, convenient and fast.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3896
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Stress free experience! I was worried about a sale of a property and Sam was great and put my mind at ease. He handled everything and made me feel confident about our return! Thank you!!
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is Awesome We have been using Turbo Tax about 5 years. It's easy to follow and navigate on your computer. They walk you through every detail and make sure you do not miss any credits or deductions. They have your important information from year to year. We feel safe and confident using Turbo Tax
Date published: 2023-04-08
Rated 4 out of 5 by from TurboTax 2023 Most of the process was extremely helpful in answering questions along the way. The final process for choosing plan and then other fees that showed up unexpectedly were disconcerting. At one point I wanted to file an extension and it would have been helpful to have that process explained since I've not done it before.
Date published: 2023-04-08
Rated 1 out of 5 by from Terrible garbage software. How does a software company that only exists for filing taxes have so many issues? They couldn't "fix" the issues with form 8915-F and it resulted in such a wild nightmare for myself and countless individuals. I've used TT for over a decade but this was such a horrible experience this year, I will never go back to this crap again. I ended up having to file my state tax return manually because TT screwed up my state.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax makes doing taxes easy They make the process easy to understand. The flow is natural and fast.
Date published: 2023-04-08
Rated 4 out of 5 by from 2023 When ok, but confusing and hard to go back a step if you made a mistake. Also when adding income/investment it was confusing and took a while to figure out how to enter info by hard copy. Program seemed to keep wanting me to do it by web. The problem was I did not want to go on since there was not always a good way to go back a step (sometime you would not have back buttons to do that).
Date published: 2023-04-08
Rated 4 out of 5 by from LACKS CLARITY ON STATE EXEMPT INCOME Lacks CLARITY ON REPORTING TAX EXEMPT PORTION ON 05e LOUISANA EXEMPT PENSIOS AND GIVES MESSAGE THE IS COMPLETELY CONFUSING WHEN ENTERING DATA.
Date published: 2023-04-08
Rated 5 out of 5 by from Use every year Simple and easy to use. Never disappointed with this software.
Date published: 2023-04-08
Rated 4 out of 5 by from Quick and Easy Easy to use and help easy to get. Payment is a snap and filing simple.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax Ease Turbo tax makes filing taxes easy, convenient and fast.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3896