TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
SdeBanks from
Stress free experience!
I was worried about a sale of a property and Sam was great and put my mind at ease. He handled everything and made me feel confident about our return! Thank you!!
Date published: 2023-04-08
Rated 5 out of 5 by
Kev and Sherry from
Turbo Tax is Awesome
We have been using Turbo Tax about 5 years. It's easy to follow and navigate on your computer. They walk you through every detail and make sure you do not miss any credits or deductions. They have your important information from year to year. We feel safe and confident using Turbo Tax
Date published: 2023-04-08
Rated 4 out of 5 by
GreenTrish from
TurboTax 2023
Most of the process was extremely helpful in answering questions along the way. The final process for choosing plan and then other fees that showed up unexpectedly were disconcerting. At one point I wanted to file an extension and it would have been helpful to have that process explained since I've not done it before.
Date published: 2023-04-08
Rated 1 out of 5 by
alia1111 from
Terrible garbage software.
How does a software company that only exists for filing taxes have so many issues? They couldn't "fix" the issues with form 8915-F and it resulted in such a wild nightmare for myself and countless individuals. I've used TT for over a decade but this was such a horrible experience this year, I will never go back to this crap again. I ended up having to file my state tax return manually because TT screwed up my state.
Date published: 2023-04-08
Rated 5 out of 5 by
CharzoRaptor from
TurboTax makes doing taxes easy
They make the process easy to understand. The flow is natural and fast.
Date published: 2023-04-08
Rated 4 out of 5 by
MePaulMetoday from
2023
When ok, but confusing and hard to go back a step if you made a mistake. Also when adding income/investment it was confusing and took a while to figure out how to enter info by hard copy. Program seemed to keep wanting me to do it by web. The problem was I did not want to go on since there was not always a good way to go back a step (sometime you would not have back buttons to do that).
Date published: 2023-04-08
Rated 4 out of 5 by
DAVID BUMPY from
LACKS CLARITY ON STATE EXEMPT INCOME
Lacks CLARITY ON REPORTING TAX EXEMPT PORTION ON 05e LOUISANA EXEMPT PENSIOS AND GIVES MESSAGE THE IS COMPLETELY CONFUSING WHEN ENTERING DATA.
Date published: 2023-04-08
Rated 5 out of 5 by
Mouser4god from
Use every year
Simple and easy to use. Never disappointed with this software.
Date published: 2023-04-08
Rated 4 out of 5 by
Joe from Big MO from
Quick and Easy
Easy to use and help easy to get. Payment is a snap and filing simple.
Date published: 2023-04-08
Rated 5 out of 5 by
Big Bertha36 from
Turbo Tax Ease
Turbo tax makes filing taxes easy, convenient and fast.
All TurboTax® Offerings Reviews - Page 3896
Date published: 2023-04-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
SdeBanks from
Stress free experience!
I was worried about a sale of a property and Sam was great and put my mind at ease. He handled everything and made me feel confident about our return! Thank you!!
Date published: 2023-04-08
Rated 5 out of 5 by
Kev and Sherry from
Turbo Tax is Awesome
We have been using Turbo Tax about 5 years. It's easy to follow and navigate on your computer. They walk you through every detail and make sure you do not miss any credits or deductions. They have your important information from year to year. We feel safe and confident using Turbo Tax
Date published: 2023-04-08
Rated 4 out of 5 by
GreenTrish from
TurboTax 2023
Most of the process was extremely helpful in answering questions along the way. The final process for choosing plan and then other fees that showed up unexpectedly were disconcerting. At one point I wanted to file an extension and it would have been helpful to have that process explained since I've not done it before.
Date published: 2023-04-08
Rated 1 out of 5 by
alia1111 from
Terrible garbage software.
How does a software company that only exists for filing taxes have so many issues? They couldn't "fix" the issues with form 8915-F and it resulted in such a wild nightmare for myself and countless individuals. I've used TT for over a decade but this was such a horrible experience this year, I will never go back to this crap again. I ended up having to file my state tax return manually because TT screwed up my state.
Date published: 2023-04-08
Rated 5 out of 5 by
CharzoRaptor from
TurboTax makes doing taxes easy
They make the process easy to understand. The flow is natural and fast.
Date published: 2023-04-08
Rated 4 out of 5 by
MePaulMetoday from
2023
When ok, but confusing and hard to go back a step if you made a mistake. Also when adding income/investment it was confusing and took a while to figure out how to enter info by hard copy. Program seemed to keep wanting me to do it by web. The problem was I did not want to go on since there was not always a good way to go back a step (sometime you would not have back buttons to do that).
Date published: 2023-04-08
Rated 4 out of 5 by
DAVID BUMPY from
LACKS CLARITY ON STATE EXEMPT INCOME
Lacks CLARITY ON REPORTING TAX EXEMPT PORTION ON 05e LOUISANA EXEMPT PENSIOS AND GIVES MESSAGE THE IS COMPLETELY CONFUSING WHEN ENTERING DATA.
Date published: 2023-04-08
Rated 5 out of 5 by
Mouser4god from
Use every year
Simple and easy to use. Never disappointed with this software.
Date published: 2023-04-08
Rated 4 out of 5 by
Joe from Big MO from
Quick and Easy
Easy to use and help easy to get. Payment is a snap and filing simple.
Date published: 2023-04-08
Rated 5 out of 5 by
Big Bertha36 from
Turbo Tax Ease
Turbo tax makes filing taxes easy, convenient and fast.
All TurboTax® Offerings Reviews - Page 3896
Date published: 2023-04-08