TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I use Tubo Tax every year Great experience as usual. The only glitch I had was trying to pay the $25 efile for state tax. I thing that was because my credit card number changed. I contacted customer service and they were very helpful even though I had to sign in as a guest rather than an account holder.
Date published: 2023-04-08
Rated 5 out of 5 by from Great to use Great liked it was easy to use and it walked you through everything you needed
Date published: 2023-04-08
Rated 3 out of 5 by from "expert" tax help was not helpful I had an error that I could not fix myself. I requested support and the support was not helpful. The error prevented me from filing electronically with my state.
Date published: 2023-04-08
Rated 5 out of 5 by from Makes filing your taxes easy TurboTax made filing my federal and state taxes easy
Date published: 2023-04-08
Rated 5 out of 5 by from Quick and convenient for me! TurboTax has been a reliable online filing method for 8 years. I will continue to use the products offered as the live help and the online resources provide convenient and clear answers and explanations throughout the filing process. Payment/refund options are convenient.
Date published: 2023-04-08
Rated 2 out of 5 by from Too exspensive Prices of everything has gone up way too much! I get the engineers need to make some money, but this is ridiculous! I mean, I'm literally sitting here doing my taxes myself. Seems like you have a bit if a bug with you options for selection below.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax continues to impress I received an unexpected purchase of stock due to a merger and I was guided well by the Turbo Tax system in figuring out how to make the necessary entries.
Date published: 2023-04-08
Rated 5 out of 5 by from Ease of use TurboTax has helped me understand the tax process. As an immigrant, learning the ropes has been easy with TurboTax. The explanations were helpful and it made the process easy.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax Rule So easy to keep up-to-date and be aware of yearly changes.
Date published: 2023-04-08
Rated 3 out of 5 by from Average online tax prep at High Price. Average online tax prep at High Price. Fairly easy to use soft ware, but at a high price.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3876
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I use Tubo Tax every year Great experience as usual. The only glitch I had was trying to pay the $25 efile for state tax. I thing that was because my credit card number changed. I contacted customer service and they were very helpful even though I had to sign in as a guest rather than an account holder.
Date published: 2023-04-08
Rated 5 out of 5 by from Great to use Great liked it was easy to use and it walked you through everything you needed
Date published: 2023-04-08
Rated 3 out of 5 by from "expert" tax help was not helpful I had an error that I could not fix myself. I requested support and the support was not helpful. The error prevented me from filing electronically with my state.
Date published: 2023-04-08
Rated 5 out of 5 by from Makes filing your taxes easy TurboTax made filing my federal and state taxes easy
Date published: 2023-04-08
Rated 5 out of 5 by from Quick and convenient for me! TurboTax has been a reliable online filing method for 8 years. I will continue to use the products offered as the live help and the online resources provide convenient and clear answers and explanations throughout the filing process. Payment/refund options are convenient.
Date published: 2023-04-08
Rated 2 out of 5 by from Too exspensive Prices of everything has gone up way too much! I get the engineers need to make some money, but this is ridiculous! I mean, I'm literally sitting here doing my taxes myself. Seems like you have a bit if a bug with you options for selection below.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax continues to impress I received an unexpected purchase of stock due to a merger and I was guided well by the Turbo Tax system in figuring out how to make the necessary entries.
Date published: 2023-04-08
Rated 5 out of 5 by from Ease of use TurboTax has helped me understand the tax process. As an immigrant, learning the ropes has been easy with TurboTax. The explanations were helpful and it made the process easy.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax Rule So easy to keep up-to-date and be aware of yearly changes.
Date published: 2023-04-08
Rated 3 out of 5 by from Average online tax prep at High Price. Average online tax prep at High Price. Fairly easy to use soft ware, but at a high price.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3876