TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Usually pretty good Did not remind to file last year's taxes and can't go right back to where I left off at
Date published: 2023-04-08
Rated 2 out of 5 by from Sometimes hard to understand, messed my 2021 taxes Filed with them in 2021 and this year I had to pay a $76 underpayment fee. what gives? Also, filing in multiple states was a mess
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is Awesome!! With experts always available this is easy to use. Thanks for the help!
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is User friendly !!! We find it very beneficial to use turbo Tax as help is only a click away.
Date published: 2023-04-08
Rated 5 out of 5 by from Very easy and convenient This is Very easy and convenient tool to file taxes and I feel better than CPS services
Date published: 2023-04-08
Rated 5 out of 5 by from Easy to use good job/ljlkhlkjjhgjyfhjfhjyfyufygyguiguigukgku,jgug
Date published: 2023-04-08
Rated 1 out of 5 by from Dont hide the details If TT decides I should take the standard deduction it prevents me from seeing the filled Schedule A.
Date published: 2023-04-08
Rated 5 out of 5 by from Great! Super easy like always. Turbo Tax has great answers to any questions I had along the way.
Date published: 2023-04-08
Rated 4 out of 5 by from Changes Price increases from last year that were not disclosed until forms (that were included last year) were completed. Finding out it was over a 100% increase in cost halfway thru the filing was irritating. Spoke with a rep who was very pleasant but that's the way it is. As usual, TurboTax is fairly easy to navigate. Will explore another avenue next year as $119. a bit pricey for a straightforward return.
Date published: 2023-04-08
Rated 4 out of 5 by from Generally Excellent with a few glitches On Schedule C line C the form says that you can leave the line blank but the program keeps circling back until you put something in the line. There could be more specific help/context regarding the items needing correction on the final review. Having said this, I have used TurboTax for many years and will continue to use it as it generally does an excellent job.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3875
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Usually pretty good Did not remind to file last year's taxes and can't go right back to where I left off at
Date published: 2023-04-08
Rated 2 out of 5 by from Sometimes hard to understand, messed my 2021 taxes Filed with them in 2021 and this year I had to pay a $76 underpayment fee. what gives? Also, filing in multiple states was a mess
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is Awesome!! With experts always available this is easy to use. Thanks for the help!
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is User friendly !!! We find it very beneficial to use turbo Tax as help is only a click away.
Date published: 2023-04-08
Rated 5 out of 5 by from Very easy and convenient This is Very easy and convenient tool to file taxes and I feel better than CPS services
Date published: 2023-04-08
Rated 5 out of 5 by from Easy to use good job/ljlkhlkjjhgjyfhjfhjyfyufygyguiguigukgku,jgug
Date published: 2023-04-08
Rated 1 out of 5 by from Dont hide the details If TT decides I should take the standard deduction it prevents me from seeing the filled Schedule A.
Date published: 2023-04-08
Rated 5 out of 5 by from Great! Super easy like always. Turbo Tax has great answers to any questions I had along the way.
Date published: 2023-04-08
Rated 4 out of 5 by from Changes Price increases from last year that were not disclosed until forms (that were included last year) were completed. Finding out it was over a 100% increase in cost halfway thru the filing was irritating. Spoke with a rep who was very pleasant but that's the way it is. As usual, TurboTax is fairly easy to navigate. Will explore another avenue next year as $119. a bit pricey for a straightforward return.
Date published: 2023-04-08
Rated 4 out of 5 by from Generally Excellent with a few glitches On Schedule C line C the form says that you can leave the line blank but the program keeps circling back until you put something in the line. There could be more specific help/context regarding the items needing correction on the final review. Having said this, I have used TurboTax for many years and will continue to use it as it generally does an excellent job.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3875