TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Excellent Although I don't like the amount TurboTax tells me I have to pay, I find the program easy to use.
Date published: 2021-05-19
Rated 4 out of 5 by from Turbo Tax 2020 It generally is quite easy to get through the tax forms, I just had additional forms (Capital Gains) that I needed to do and that took me longer. Then I had a breech on my debit card which I needed to cancel and get a new card. I did do a chat box message and then ended up talking with a live person. Both chats were done professionally and helped me to figure out what my problems were.
Date published: 2021-05-19
Rated 5 out of 5 by from Turbo Tax Home& Business I love Turbo Tax, it is easy to use. The application walks you through the whole process step by step and provides references for additional research if necessary. I have been using the application for the past 20 plus years. Could not be happier
Date published: 2021-05-19
Rated 2 out of 5 by from Harder to navigate I find this program becoming harder and harder to navigate. Help topics don't really answer much. I'm filing in NY and this year couldn't eFile an extension, was very confused about extension forms and where to find them.
Date published: 2021-05-19
Rated 5 out of 5 by from Excellent !!!! Awesome service !!!! Very pleased with the service.
Date published: 2021-05-19
Rated 5 out of 5 by from excellent its awesome its the only way i do my taxes and helps me get back all thati can and understand it
Date published: 2021-05-19
Rated 1 out of 5 by from Constant technical problems I had a number of technical problems with Turbotax, then got to the end and it cost more than was advertised to me and I still had even more technical problems trying to submit my return. This year Turbotax was an expensive nightmare and I plan to switch to someone else next year.
Date published: 2021-05-19
Rated 5 out of 5 by from TurboTax has saved me a bunch of trouble! I always have no trouble at all when using TurboTax. There super convenient and easy to get taxes done quickly. I recommend using TurboTax to get your taxes done every year!!!
Date published: 2021-05-19
Rated 5 out of 5 by from Turbo Tax is pretty cool Very user friendly, has explanations imbedded to help navigate through the process.
Date published: 2021-05-19
Rated 4 out of 5 by from turbo It is a great program but it is hard to navigate when you have a pin issue at the end it just keeps saying lets file after checking and everything is appearing okay. I was glad when a chat appeared and I was assisted on how to finish up. Hopefully this time it will go through.
Date published: 2021-05-19
All TurboTax® Offerings Reviews - Page 388
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent Although I don't like the amount TurboTax tells me I have to pay, I find the program easy to use.
Date published: 2021-05-19
Rated 4 out of 5 by from Turbo Tax 2020 It generally is quite easy to get through the tax forms, I just had additional forms (Capital Gains) that I needed to do and that took me longer. Then I had a breech on my debit card which I needed to cancel and get a new card. I did do a chat box message and then ended up talking with a live person. Both chats were done professionally and helped me to figure out what my problems were.
Date published: 2021-05-19
Rated 5 out of 5 by from Turbo Tax Home& Business I love Turbo Tax, it is easy to use. The application walks you through the whole process step by step and provides references for additional research if necessary. I have been using the application for the past 20 plus years. Could not be happier
Date published: 2021-05-19
Rated 2 out of 5 by from Harder to navigate I find this program becoming harder and harder to navigate. Help topics don't really answer much. I'm filing in NY and this year couldn't eFile an extension, was very confused about extension forms and where to find them.
Date published: 2021-05-19
Rated 5 out of 5 by from Excellent !!!! Awesome service !!!! Very pleased with the service.
Date published: 2021-05-19
Rated 5 out of 5 by from excellent its awesome its the only way i do my taxes and helps me get back all thati can and understand it
Date published: 2021-05-19
Rated 1 out of 5 by from Constant technical problems I had a number of technical problems with Turbotax, then got to the end and it cost more than was advertised to me and I still had even more technical problems trying to submit my return. This year Turbotax was an expensive nightmare and I plan to switch to someone else next year.
Date published: 2021-05-19
Rated 5 out of 5 by from TurboTax has saved me a bunch of trouble! I always have no trouble at all when using TurboTax. There super convenient and easy to get taxes done quickly. I recommend using TurboTax to get your taxes done every year!!!
Date published: 2021-05-19
Rated 5 out of 5 by from Turbo Tax is pretty cool Very user friendly, has explanations imbedded to help navigate through the process.
Date published: 2021-05-19
Rated 4 out of 5 by from turbo It is a great program but it is hard to navigate when you have a pin issue at the end it just keeps saying lets file after checking and everything is appearing okay. I was glad when a chat appeared and I was assisted on how to finish up. Hopefully this time it will go through.
Date published: 2021-05-19
All TurboTax® Offerings Reviews - Page 388