TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
DoobieLoo from
Great Program!
I was assisted by Amanda, who was extremely nice and very helpful. It was a pleasure working with her to get our issues rectified.
Date published: 2023-04-08
Rated 4 out of 5 by
DAVE AND LIZ from
DAVE AND LIZ
NOT QUITE AS EASY TO FOLLOW THIS YEAR. NOW THAT WEVE COMPLETED THIS YEARS, WE WILL NOT HAVE ANY CONCERNS NEXT YEAR
Date published: 2023-04-08
Rated 2 out of 5 by
MotherSarah1127 from
Issues this year
I used to love this program, but it's changed, and it's less intuitive now. It also kept giving me an error for not putting something in a box that was supposed to stay blank, so I ended up having to throw something I'm hoping is still relevant in that box just to get it to allow me to file my tax return
Date published: 2023-04-08
Rated 5 out of 5 by
CVRR from
Easy
Ii like using TurboTax, makes things easy and no headaches!!
Date published: 2023-04-08
Rated 4 out of 5 by
Happy or sad from
will see how Turbo Tax is when I get my refund
For first timer on my own it made importing info pretty easy or using phone camera. Will wait to see how it all goes thru to see how happy I am with it.
Date published: 2023-04-08
Rated 2 out of 5 by
JohnE59 from
Why are you charging for eFiling state tax return
I don't remember paying Turbo Tax an extra $25 to efile my state tax return as one state tax return was always included in your price. Keep raising your prices, and I will be looking elsewhere to file my tax returns.
Date published: 2023-04-08
Rated 5 out of 5 by
M in B from
Turbo Tax is easy to follow
I used Turbo Tax for a joint return. Turbo Tax walked me through the steps. What a difference between paper filing. Using Turbo Tax relieved a lot of stress!
Date published: 2023-04-08
Rated 4 out of 5 by
JKCS from
Very helpful
Very helpful on the phone as I went. Much faster plus I am more confident that things are in there properly compared to doing this on my own as I have for last decades. The only downside was I couldnt actually see the returns until the very end to make sure everything got picked up as I intended.
Date published: 2023-04-08
Rated 5 out of 5 by
chefkenny from
awesome job
The product is wonderful. everything was so clear and concise.
Date published: 2023-04-08
Rated 5 out of 5 by
CandT6280 from
Love Turbo Tax
Filing our taxes is something I dread doing each year but Turbo Tax makes it easy to do.
All TurboTax® Offerings Reviews - Page 3867
Date published: 2023-04-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
DoobieLoo from
Great Program!
I was assisted by Amanda, who was extremely nice and very helpful. It was a pleasure working with her to get our issues rectified.
Date published: 2023-04-08
Rated 4 out of 5 by
DAVE AND LIZ from
DAVE AND LIZ
NOT QUITE AS EASY TO FOLLOW THIS YEAR. NOW THAT WEVE COMPLETED THIS YEARS, WE WILL NOT HAVE ANY CONCERNS NEXT YEAR
Date published: 2023-04-08
Rated 2 out of 5 by
MotherSarah1127 from
Issues this year
I used to love this program, but it's changed, and it's less intuitive now. It also kept giving me an error for not putting something in a box that was supposed to stay blank, so I ended up having to throw something I'm hoping is still relevant in that box just to get it to allow me to file my tax return
Date published: 2023-04-08
Rated 5 out of 5 by
CVRR from
Easy
Ii like using TurboTax, makes things easy and no headaches!!
Date published: 2023-04-08
Rated 4 out of 5 by
Happy or sad from
will see how Turbo Tax is when I get my refund
For first timer on my own it made importing info pretty easy or using phone camera. Will wait to see how it all goes thru to see how happy I am with it.
Date published: 2023-04-08
Rated 2 out of 5 by
JohnE59 from
Why are you charging for eFiling state tax return
I don't remember paying Turbo Tax an extra $25 to efile my state tax return as one state tax return was always included in your price. Keep raising your prices, and I will be looking elsewhere to file my tax returns.
Date published: 2023-04-08
Rated 5 out of 5 by
M in B from
Turbo Tax is easy to follow
I used Turbo Tax for a joint return. Turbo Tax walked me through the steps. What a difference between paper filing. Using Turbo Tax relieved a lot of stress!
Date published: 2023-04-08
Rated 4 out of 5 by
JKCS from
Very helpful
Very helpful on the phone as I went. Much faster plus I am more confident that things are in there properly compared to doing this on my own as I have for last decades. The only downside was I couldnt actually see the returns until the very end to make sure everything got picked up as I intended.
Date published: 2023-04-08
Rated 5 out of 5 by
chefkenny from
awesome job
The product is wonderful. everything was so clear and concise.
Date published: 2023-04-08
Rated 5 out of 5 by
CandT6280 from
Love Turbo Tax
Filing our taxes is something I dread doing each year but Turbo Tax makes it easy to do.
All TurboTax® Offerings Reviews - Page 3867
Date published: 2023-04-08