TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from turbo tax is really good it was good and it makes my taxes easy. it was recommended by my daughter
Date published: 2023-04-08
Rated 5 out of 5 by from Easy. Live tax advice very valuable. Positive experience with the tax acct rep answering my questions.
Date published: 2023-04-08
Rated 5 out of 5 by from Another one done I've used Turbo Tax for years. I like the consistency of the application from year to year.
Date published: 2023-04-08
Rated 5 out of 5 by from It is always a breeze to file through Turbotax Always going step by step thought he whole process. Thanks!
Date published: 2023-04-08
Rated 4 out of 5 by from Taxes R easy with TT but $25 extra to upload State As usual, I prepare my taxes with Turbo Tax. Easy to use and reasonable software pricing. I will never understand why it costs an extra $25 to upload a state return. Yes, I know I can print it out and mail it but costing $25 to upload? Why not $5? Why not $0?
Date published: 2023-04-08
Rated 2 out of 5 by from As an independent contractor... (1099 filer) As someone who's been filing as an "independent contractor" for the last few years (and therefore had to minimally file under the "Premium" package by default) I may start using other services to file in coming tax years. As an independent contractor you're already highly likely to have to PAY BACK TAXES to the IRS at the the end of the year instead of receiving any return, so it doesn't make sense to charge those people even more initially just to file. in my case- I just gave almost all of my (smaller) return away this year just to pay (over $210) to simply proceed to personally fill out and send in my tax return step by step all by myself. Something I do for free most other places. There were three separate fees this year, and it seems each year they are adding more, for not much product return (I'm PAYING a party to sit and tediously file all by myself??? if I was paying to "not do your taxes" like the tv commercial states, a fee would make sense (so maybe the small fee does for simple W-2 filing). My FEES included- 1) initial "premium" package cost, 2)fee for filing BOTH state and federal? and 3) another $40 fee just to *choose* to take the cost of prior "services" from my return, out of their company owned INTUIT (Credit Karma) account? Ill do the same amount of work to file for free next year and maybe get some of my return back instead of handing it to a third party service, not offering much service. If I wanted live help it oddly would have been more additional costs over the "PREMIUM" service package.
Date published: 2023-04-08
Rated 1 out of 5 by from No More Turbo Tax for ME! I have used Turbo Tax for years but this year I paid for the disc at Costco and then I had to pay an additional fee for the state return? My friend used a free tax service and then had to pay less than I did for the state! I will be going with the free website next year!
Date published: 2023-04-08
Rated 5 out of 5 by from Many years of sucessful Turbotax As usual good guidance through well organized subjects
Date published: 2023-04-08
Rated 5 out of 5 by from so easy! easy easy easy easy easy easy easy easy easy easy easy
Date published: 2023-04-08
Rated 5 out of 5 by from This was a great and informative experience Great experience , I did not speak to anyone . I will definitely come again next year
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3861
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from turbo tax is really good it was good and it makes my taxes easy. it was recommended by my daughter
Date published: 2023-04-08
Rated 5 out of 5 by from Easy. Live tax advice very valuable. Positive experience with the tax acct rep answering my questions.
Date published: 2023-04-08
Rated 5 out of 5 by from Another one done I've used Turbo Tax for years. I like the consistency of the application from year to year.
Date published: 2023-04-08
Rated 5 out of 5 by from It is always a breeze to file through Turbotax Always going step by step thought he whole process. Thanks!
Date published: 2023-04-08
Rated 4 out of 5 by from Taxes R easy with TT but $25 extra to upload State As usual, I prepare my taxes with Turbo Tax. Easy to use and reasonable software pricing. I will never understand why it costs an extra $25 to upload a state return. Yes, I know I can print it out and mail it but costing $25 to upload? Why not $5? Why not $0?
Date published: 2023-04-08
Rated 2 out of 5 by from As an independent contractor... (1099 filer) As someone who's been filing as an "independent contractor" for the last few years (and therefore had to minimally file under the "Premium" package by default) I may start using other services to file in coming tax years. As an independent contractor you're already highly likely to have to PAY BACK TAXES to the IRS at the the end of the year instead of receiving any return, so it doesn't make sense to charge those people even more initially just to file. in my case- I just gave almost all of my (smaller) return away this year just to pay (over $210) to simply proceed to personally fill out and send in my tax return step by step all by myself. Something I do for free most other places. There were three separate fees this year, and it seems each year they are adding more, for not much product return (I'm PAYING a party to sit and tediously file all by myself??? if I was paying to "not do your taxes" like the tv commercial states, a fee would make sense (so maybe the small fee does for simple W-2 filing). My FEES included- 1) initial "premium" package cost, 2)fee for filing BOTH state and federal? and 3) another $40 fee just to *choose* to take the cost of prior "services" from my return, out of their company owned INTUIT (Credit Karma) account? Ill do the same amount of work to file for free next year and maybe get some of my return back instead of handing it to a third party service, not offering much service. If I wanted live help it oddly would have been more additional costs over the "PREMIUM" service package.
Date published: 2023-04-08
Rated 1 out of 5 by from No More Turbo Tax for ME! I have used Turbo Tax for years but this year I paid for the disc at Costco and then I had to pay an additional fee for the state return? My friend used a free tax service and then had to pay less than I did for the state! I will be going with the free website next year!
Date published: 2023-04-08
Rated 5 out of 5 by from Many years of sucessful Turbotax As usual good guidance through well organized subjects
Date published: 2023-04-08
Rated 5 out of 5 by from so easy! easy easy easy easy easy easy easy easy easy easy easy
Date published: 2023-04-08
Rated 5 out of 5 by from This was a great and informative experience Great experience , I did not speak to anyone . I will definitely come again next year
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3861