TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax doesn't only do my taxes it educates me! I used to have alot of trouble uploading the Turbo Tax program and the updates at the beginning would not allow me through. Since I got a Hewlett Packard Pavilion it's no trouble.
Date published: 2023-04-08
Rated 5 out of 5 by from Excellent Personal Service Turbo Tax's increased amount of personal service this year was tremendous. The service agent was personable, knowledgeable, and a truly delightful individual. She answered my questions and helped me get a better refund than expected.
Date published: 2023-04-08
Rated 5 out of 5 by from Been using for as long as I can remember The easiest way to file your taxes. Go step by step and be done.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is the easy way to file your taxes! Gather your digital or paper documents and you can file your Federal and State taxes in around an hour!
Date published: 2023-04-08
Rated 2 out of 5 by from way too expensive I had to pay almost $200 for state and federal for a college student without any official help other than the software. The software makes it easier, but that is way too much. It was the whole amount of my refund!
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is Great! Very helpful & simple format that provides good resources if needed.
Date published: 2023-04-08
Rated 5 out of 5 by from 2022 Taxes TurboTax was super easy and I love the previous year comparisons. My 8th year in a row.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo tax is great I love the help I am receiving. She was very nice and helpful.
Date published: 2023-04-08
Rated 4 out of 5 by from Good product, fair price I have been using Intuit products--Quicken, Quick Books, and TurboTax--for many years. Now that I am retired, we're just using Turbo Tax. As usual, the interview format makes it easy to use and eliminates the time that would otherwise be wasted poring over IRS forms and instructions, saving me 1-2 days of aggravation and frustration. That's invaluable! The only reason for the four-star rating is that the program seems to have lost the re-entrant function that used to let me, at any point in the process, pop back onto a previously worked on page without starting a whole large section from scratch. Not a show-stopper but a bit annoying.
Date published: 2023-04-08
Rated 1 out of 5 by from TurboTax is even harder than freefillfillableforms I spent so much time on this product for $209! It was not worth it. I have a bunch of tiny little jobs and it was tedious to input all of that data and not faster by uploading so many things. When you use this product, you can't compare the tax forms to the data that you enter. They only show you those forms in a roll-by window when you are done. I spent hours and hours trying to correct a ZIP code. It never did work. Because of *** that one error *** they wouldn't efile it. And I would have had to pay $207!!!!! extra for in-person help. That would have been ok with me if I hadn't had * only one question * !!!! So, No! I will never use TurboTax again. It is highly overrated, but, in all fairness, someone with less complicated taxes might not have had so much trouble.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3860
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax doesn't only do my taxes it educates me! I used to have alot of trouble uploading the Turbo Tax program and the updates at the beginning would not allow me through. Since I got a Hewlett Packard Pavilion it's no trouble.
Date published: 2023-04-08
Rated 5 out of 5 by from Excellent Personal Service Turbo Tax's increased amount of personal service this year was tremendous. The service agent was personable, knowledgeable, and a truly delightful individual. She answered my questions and helped me get a better refund than expected.
Date published: 2023-04-08
Rated 5 out of 5 by from Been using for as long as I can remember The easiest way to file your taxes. Go step by step and be done.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is the easy way to file your taxes! Gather your digital or paper documents and you can file your Federal and State taxes in around an hour!
Date published: 2023-04-08
Rated 2 out of 5 by from way too expensive I had to pay almost $200 for state and federal for a college student without any official help other than the software. The software makes it easier, but that is way too much. It was the whole amount of my refund!
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is Great! Very helpful & simple format that provides good resources if needed.
Date published: 2023-04-08
Rated 5 out of 5 by from 2022 Taxes TurboTax was super easy and I love the previous year comparisons. My 8th year in a row.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo tax is great I love the help I am receiving. She was very nice and helpful.
Date published: 2023-04-08
Rated 4 out of 5 by from Good product, fair price I have been using Intuit products--Quicken, Quick Books, and TurboTax--for many years. Now that I am retired, we're just using Turbo Tax. As usual, the interview format makes it easy to use and eliminates the time that would otherwise be wasted poring over IRS forms and instructions, saving me 1-2 days of aggravation and frustration. That's invaluable! The only reason for the four-star rating is that the program seems to have lost the re-entrant function that used to let me, at any point in the process, pop back onto a previously worked on page without starting a whole large section from scratch. Not a show-stopper but a bit annoying.
Date published: 2023-04-08
Rated 1 out of 5 by from TurboTax is even harder than freefillfillableforms I spent so much time on this product for $209! It was not worth it. I have a bunch of tiny little jobs and it was tedious to input all of that data and not faster by uploading so many things. When you use this product, you can't compare the tax forms to the data that you enter. They only show you those forms in a roll-by window when you are done. I spent hours and hours trying to correct a ZIP code. It never did work. Because of *** that one error *** they wouldn't efile it. And I would have had to pay $207!!!!! extra for in-person help. That would have been ok with me if I hadn't had * only one question * !!!! So, No! I will never use TurboTax again. It is highly overrated, but, in all fairness, someone with less complicated taxes might not have had so much trouble.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3860