TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from TurboTax uses dark patterns to charge users more It's super annoying to have to repeatedly go back and forth just to avoid all the turbo tax add ons. Highly unethical.
Date published: 2023-04-08
Rated 5 out of 5 by from Excellent service and knowlegable Professionals Experts were very knowlegable and experienced. Also, were open to find out more about certain tax details that were applicable for us.
Date published: 2023-04-08
Rated 5 out of 5 by from Great Program! I was assisted by Amanda, who was extremely nice and very helpful. It was a pleasure working with her to get our issues rectified.
Date published: 2023-04-08
Rated 4 out of 5 by from DAVE AND LIZ NOT QUITE AS EASY TO FOLLOW THIS YEAR. NOW THAT WEVE COMPLETED THIS YEARS, WE WILL NOT HAVE ANY CONCERNS NEXT YEAR
Date published: 2023-04-08
Rated 2 out of 5 by from Issues this year I used to love this program, but it's changed, and it's less intuitive now. It also kept giving me an error for not putting something in a box that was supposed to stay blank, so I ended up having to throw something I'm hoping is still relevant in that box just to get it to allow me to file my tax return
Date published: 2023-04-08
Rated 5 out of 5 by from Easy Ii like using TurboTax, makes things easy and no headaches!!
Date published: 2023-04-08
Rated 4 out of 5 by from will see how Turbo Tax is when I get my refund For first timer on my own it made importing info pretty easy or using phone camera. Will wait to see how it all goes thru to see how happy I am with it.
Date published: 2023-04-08
Rated 2 out of 5 by from Why are you charging for eFiling state tax return I don't remember paying Turbo Tax an extra $25 to efile my state tax return as one state tax return was always included in your price. Keep raising your prices, and I will be looking elsewhere to file my tax returns.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is easy to follow I used Turbo Tax for a joint return. Turbo Tax walked me through the steps. What a difference between paper filing. Using Turbo Tax relieved a lot of stress!
Date published: 2023-04-08
Rated 4 out of 5 by from Very helpful Very helpful on the phone as I went. Much faster plus I am more confident that things are in there properly compared to doing this on my own as I have for last decades. The only downside was I couldnt actually see the returns until the very end to make sure everything got picked up as I intended.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3855
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax uses dark patterns to charge users more It's super annoying to have to repeatedly go back and forth just to avoid all the turbo tax add ons. Highly unethical.
Date published: 2023-04-08
Rated 5 out of 5 by from Excellent service and knowlegable Professionals Experts were very knowlegable and experienced. Also, were open to find out more about certain tax details that were applicable for us.
Date published: 2023-04-08
Rated 5 out of 5 by from Great Program! I was assisted by Amanda, who was extremely nice and very helpful. It was a pleasure working with her to get our issues rectified.
Date published: 2023-04-08
Rated 4 out of 5 by from DAVE AND LIZ NOT QUITE AS EASY TO FOLLOW THIS YEAR. NOW THAT WEVE COMPLETED THIS YEARS, WE WILL NOT HAVE ANY CONCERNS NEXT YEAR
Date published: 2023-04-08
Rated 2 out of 5 by from Issues this year I used to love this program, but it's changed, and it's less intuitive now. It also kept giving me an error for not putting something in a box that was supposed to stay blank, so I ended up having to throw something I'm hoping is still relevant in that box just to get it to allow me to file my tax return
Date published: 2023-04-08
Rated 5 out of 5 by from Easy Ii like using TurboTax, makes things easy and no headaches!!
Date published: 2023-04-08
Rated 4 out of 5 by from will see how Turbo Tax is when I get my refund For first timer on my own it made importing info pretty easy or using phone camera. Will wait to see how it all goes thru to see how happy I am with it.
Date published: 2023-04-08
Rated 2 out of 5 by from Why are you charging for eFiling state tax return I don't remember paying Turbo Tax an extra $25 to efile my state tax return as one state tax return was always included in your price. Keep raising your prices, and I will be looking elsewhere to file my tax returns.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is easy to follow I used Turbo Tax for a joint return. Turbo Tax walked me through the steps. What a difference between paper filing. Using Turbo Tax relieved a lot of stress!
Date published: 2023-04-08
Rated 4 out of 5 by from Very helpful Very helpful on the phone as I went. Much faster plus I am more confident that things are in there properly compared to doing this on my own as I have for last decades. The only downside was I couldnt actually see the returns until the very end to make sure everything got picked up as I intended.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3855