TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo tax help ensured My file was rejected and Charles helped me refuel again very patient and friendly :)
Date published: 2023-04-08
Rated 5 out of 5 by from It's my first time to use TurboTax online version. I had difficult time to enter resident status. I could not select radio button for full time resident or part time resident during review. If I put "01/01/2022" as part time resident starting time, it errors me out. I need to put "01/02/2022" to continue.
Date published: 2023-04-08
Rated 5 out of 5 by from Great Service Great service helping me find errors and correct them!
Date published: 2023-04-08
Rated 1 out of 5 by from Too expensive If you would stop lobbying to keep taxes complicated then this process would be easy. Your product has gotten more expensive for no gain in ease for filing.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbotax I thought it was easy to file with you TurboTax Thank you for making this experience so easy to use
Date published: 2023-04-08
Rated 1 out of 5 by from Save your money it's about $200 to do a federal and state return and they don't do a good job. I still have to pay state taxes that Turbo tax misses (portland arts tax for example). If you make 75K or less just use the free filing service the IRS uses.
Date published: 2023-04-08
Rated 3 out of 5 by from Not that happy with TT this year I've used TT for many years but I'm not pleased with the program this year; continuous improvement seems to have stalled. We have rental properties and it would be a simple programming to transfer amortization and depreciation information from previous returns forward to the current filing; if for no other reason than to reduce the risk of transcription errors. Also, this year the program would not even transfer personal information from previous returns on the same computer. It may be time to consider using another program for next year.
Date published: 2023-04-08
Rated 1 out of 5 by from TurboTax uses dark patterns to charge users more It's super annoying to have to repeatedly go back and forth just to avoid all the turbo tax add ons. Highly unethical.
Date published: 2023-04-08
Rated 5 out of 5 by from Excellent service and knowlegable Professionals Experts were very knowlegable and experienced. Also, were open to find out more about certain tax details that were applicable for us.
Date published: 2023-04-08
Rated 5 out of 5 by from Great Program! I was assisted by Amanda, who was extremely nice and very helpful. It was a pleasure working with her to get our issues rectified.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3851
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax help ensured My file was rejected and Charles helped me refuel again very patient and friendly :)
Date published: 2023-04-08
Rated 5 out of 5 by from It's my first time to use TurboTax online version. I had difficult time to enter resident status. I could not select radio button for full time resident or part time resident during review. If I put "01/01/2022" as part time resident starting time, it errors me out. I need to put "01/02/2022" to continue.
Date published: 2023-04-08
Rated 5 out of 5 by from Great Service Great service helping me find errors and correct them!
Date published: 2023-04-08
Rated 1 out of 5 by from Too expensive If you would stop lobbying to keep taxes complicated then this process would be easy. Your product has gotten more expensive for no gain in ease for filing.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbotax I thought it was easy to file with you TurboTax Thank you for making this experience so easy to use
Date published: 2023-04-08
Rated 1 out of 5 by from Save your money it's about $200 to do a federal and state return and they don't do a good job. I still have to pay state taxes that Turbo tax misses (portland arts tax for example). If you make 75K or less just use the free filing service the IRS uses.
Date published: 2023-04-08
Rated 3 out of 5 by from Not that happy with TT this year I've used TT for many years but I'm not pleased with the program this year; continuous improvement seems to have stalled. We have rental properties and it would be a simple programming to transfer amortization and depreciation information from previous returns forward to the current filing; if for no other reason than to reduce the risk of transcription errors. Also, this year the program would not even transfer personal information from previous returns on the same computer. It may be time to consider using another program for next year.
Date published: 2023-04-08
Rated 1 out of 5 by from TurboTax uses dark patterns to charge users more It's super annoying to have to repeatedly go back and forth just to avoid all the turbo tax add ons. Highly unethical.
Date published: 2023-04-08
Rated 5 out of 5 by from Excellent service and knowlegable Professionals Experts were very knowlegable and experienced. Also, were open to find out more about certain tax details that were applicable for us.
Date published: 2023-04-08
Rated 5 out of 5 by from Great Program! I was assisted by Amanda, who was extremely nice and very helpful. It was a pleasure working with her to get our issues rectified.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3851