TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 4 out of 5 by
sdpcm from
Good but needs help
I've used TurboTax for years, but each year I struggle as a self-employed person. I get 1099-NECs, but your software doesn't clearly identify the documents as already been entered/applied to a home-business - and I end up creating extra business entries (with included expenses, etc.) which I have to keep removing and then starting again as the software doesn't just ask for all the business info first, then the documents and ask "to which business should we apply this reported income?" - that would be super helpful! Otherwise - descriptions of acronyms would be a huge help also. And in calculating depreciation for donated cars - the process should be improved. Basically, improving every year - hope it can handle complex setups just as well!
Date published: 2023-04-19
Rated 5 out of 5 by
GABE79_COACHELLA from
Turbo Tax is user friendly
WENT EXTREMELY FAST ! HAD NO ISSUES WHATSOEVER. HIGHLY RECOMMEND!
Date published: 2023-04-19
Rated 1 out of 5 by
VerySkeptical from
Evil Company Lobbies, Makes Filing Taxes Expensive
In a nation where we file taxes annually as mandated by law, the easiest way to do that should be free and public. Intuit shouldn't exist.
Date published: 2023-04-19
Rated 5 out of 5 by
Sistercarla from
User friendly
Very user friendly and answered all of my questions.
Date published: 2023-04-19
Rated 5 out of 5 by
sduncan881 from
Super Simple
Enter the info and let the software do the rest...right every time
Date published: 2023-04-19
Rated 4 out of 5 by
Christian W313 from
Great but need 2021 returns
I love how easy turbotax makes and keeps taxes. I still haven't received my 2021 tax returns. Hope I can get help In getting momey..
Date published: 2023-04-19
Rated 1 out of 5 by
jber50526 from
AZ Form 321 table error
Blocked from filing AZ return due to T-Tax table error on Form 321. Error received was QCO Code did not start with a 2. QCO code table missing the QFOC table which starts with 1. Could not override. Called help line. No fix available. Will lose the $400 credit.
Date published: 2023-04-19
Rated 5 out of 5 by
CH1030 from
Super Easy and Quick
For the first time, I really enjoyed filing my taxes through TurboTax because it was very easy and received quick.
Date published: 2023-04-19
Rated 2 out of 5 by
GBHo from
Turbotax sucks!
Christina worked with me for a long time trying to help me solve a problem with Turbotax but neither of us could resolve it. I requested elevation and her Supervisor Michelle finally solve the problem after some time. They were both very helpful and nice. The problem was with your software and the idiot who wrote the program. It was exacerbated by the IRS's incompetence.
Date published: 2023-04-19
Rated 5 out of 5 by
jemezme from
turbotax to the rescue
Glad I got the deluxe. I couldn't find the boxes to check for the agreements at the end. I asked for a call and got excellent help. My computer was not showing boxes to check, so she helped me get there and complete everything. Couldn't have finished without her.
All TurboTax® Offerings Reviews - Page 386
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
sdpcm from
Good but needs help
I've used TurboTax for years, but each year I struggle as a self-employed person. I get 1099-NECs, but your software doesn't clearly identify the documents as already been entered/applied to a home-business - and I end up creating extra business entries (with included expenses, etc.) which I have to keep removing and then starting again as the software doesn't just ask for all the business info first, then the documents and ask "to which business should we apply this reported income?" - that would be super helpful! Otherwise - descriptions of acronyms would be a huge help also. And in calculating depreciation for donated cars - the process should be improved. Basically, improving every year - hope it can handle complex setups just as well!
Date published: 2023-04-19
Rated 5 out of 5 by
GABE79_COACHELLA from
Turbo Tax is user friendly
WENT EXTREMELY FAST ! HAD NO ISSUES WHATSOEVER. HIGHLY RECOMMEND!
Date published: 2023-04-19
Rated 1 out of 5 by
VerySkeptical from
Evil Company Lobbies, Makes Filing Taxes Expensive
In a nation where we file taxes annually as mandated by law, the easiest way to do that should be free and public. Intuit shouldn't exist.
Date published: 2023-04-19
Rated 5 out of 5 by
Sistercarla from
User friendly
Very user friendly and answered all of my questions.
Date published: 2023-04-19
Rated 5 out of 5 by
sduncan881 from
Super Simple
Enter the info and let the software do the rest...right every time
Date published: 2023-04-19
Rated 4 out of 5 by
Christian W313 from
Great but need 2021 returns
I love how easy turbotax makes and keeps taxes. I still haven't received my 2021 tax returns. Hope I can get help In getting momey..
Date published: 2023-04-19
Rated 1 out of 5 by
jber50526 from
AZ Form 321 table error
Blocked from filing AZ return due to T-Tax table error on Form 321. Error received was QCO Code did not start with a 2. QCO code table missing the QFOC table which starts with 1. Could not override. Called help line. No fix available. Will lose the $400 credit.
Date published: 2023-04-19
Rated 5 out of 5 by
CH1030 from
Super Easy and Quick
For the first time, I really enjoyed filing my taxes through TurboTax because it was very easy and received quick.
Date published: 2023-04-19
Rated 2 out of 5 by
GBHo from
Turbotax sucks!
Christina worked with me for a long time trying to help me solve a problem with Turbotax but neither of us could resolve it. I requested elevation and her Supervisor Michelle finally solve the problem after some time. They were both very helpful and nice. The problem was with your software and the idiot who wrote the program. It was exacerbated by the IRS's incompetence.
Date published: 2023-04-19
Rated 5 out of 5 by
jemezme from
turbotax to the rescue
Glad I got the deluxe. I couldn't find the boxes to check for the agreements at the end. I asked for a call and got excellent help. My computer was not showing boxes to check, so she helped me get there and complete everything. Couldn't have finished without her.
All TurboTax® Offerings Reviews - Page 386
Date published: 2023-04-19