TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Good but needs help I've used TurboTax for years, but each year I struggle as a self-employed person. I get 1099-NECs, but your software doesn't clearly identify the documents as already been entered/applied to a home-business - and I end up creating extra business entries (with included expenses, etc.) which I have to keep removing and then starting again as the software doesn't just ask for all the business info first, then the documents and ask "to which business should we apply this reported income?" - that would be super helpful! Otherwise - descriptions of acronyms would be a huge help also. And in calculating depreciation for donated cars - the process should be improved. Basically, improving every year - hope it can handle complex setups just as well!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is user friendly WENT EXTREMELY FAST ! HAD NO ISSUES WHATSOEVER. HIGHLY RECOMMEND!
Date published: 2023-04-19
Rated 1 out of 5 by from Evil Company Lobbies, Makes Filing Taxes Expensive In a nation where we file taxes annually as mandated by law, the easiest way to do that should be free and public. Intuit shouldn't exist.
Date published: 2023-04-19
Rated 5 out of 5 by from User friendly Very user friendly and answered all of my questions.
Date published: 2023-04-19
Rated 5 out of 5 by from Super Simple Enter the info and let the software do the rest...right every time
Date published: 2023-04-19
Rated 4 out of 5 by from Great but need 2021 returns I love how easy turbotax makes and keeps taxes. I still haven't received my 2021 tax returns. Hope I can get help In getting momey..
Date published: 2023-04-19
Rated 1 out of 5 by from AZ Form 321 table error Blocked from filing AZ return due to T-Tax table error on Form 321. Error received was QCO Code did not start with a 2. QCO code table missing the QFOC table which starts with 1. Could not override. Called help line. No fix available. Will lose the $400 credit.
Date published: 2023-04-19
Rated 5 out of 5 by from Super Easy and Quick For the first time, I really enjoyed filing my taxes through TurboTax because it was very easy and received quick.
Date published: 2023-04-19
Rated 2 out of 5 by from Turbotax sucks! Christina worked with me for a long time trying to help me solve a problem with Turbotax but neither of us could resolve it. I requested elevation and her Supervisor Michelle finally solve the problem after some time. They were both very helpful and nice. The problem was with your software and the idiot who wrote the program. It was exacerbated by the IRS's incompetence.
Date published: 2023-04-19
Rated 5 out of 5 by from turbotax to the rescue Glad I got the deluxe. I couldn't find the boxes to check for the agreements at the end. I asked for a call and got excellent help. My computer was not showing boxes to check, so she helped me get there and complete everything. Couldn't have finished without her.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 386
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good but needs help I've used TurboTax for years, but each year I struggle as a self-employed person. I get 1099-NECs, but your software doesn't clearly identify the documents as already been entered/applied to a home-business - and I end up creating extra business entries (with included expenses, etc.) which I have to keep removing and then starting again as the software doesn't just ask for all the business info first, then the documents and ask "to which business should we apply this reported income?" - that would be super helpful! Otherwise - descriptions of acronyms would be a huge help also. And in calculating depreciation for donated cars - the process should be improved. Basically, improving every year - hope it can handle complex setups just as well!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is user friendly WENT EXTREMELY FAST ! HAD NO ISSUES WHATSOEVER. HIGHLY RECOMMEND!
Date published: 2023-04-19
Rated 1 out of 5 by from Evil Company Lobbies, Makes Filing Taxes Expensive In a nation where we file taxes annually as mandated by law, the easiest way to do that should be free and public. Intuit shouldn't exist.
Date published: 2023-04-19
Rated 5 out of 5 by from User friendly Very user friendly and answered all of my questions.
Date published: 2023-04-19
Rated 5 out of 5 by from Super Simple Enter the info and let the software do the rest...right every time
Date published: 2023-04-19
Rated 4 out of 5 by from Great but need 2021 returns I love how easy turbotax makes and keeps taxes. I still haven't received my 2021 tax returns. Hope I can get help In getting momey..
Date published: 2023-04-19
Rated 1 out of 5 by from AZ Form 321 table error Blocked from filing AZ return due to T-Tax table error on Form 321. Error received was QCO Code did not start with a 2. QCO code table missing the QFOC table which starts with 1. Could not override. Called help line. No fix available. Will lose the $400 credit.
Date published: 2023-04-19
Rated 5 out of 5 by from Super Easy and Quick For the first time, I really enjoyed filing my taxes through TurboTax because it was very easy and received quick.
Date published: 2023-04-19
Rated 2 out of 5 by from Turbotax sucks! Christina worked with me for a long time trying to help me solve a problem with Turbotax but neither of us could resolve it. I requested elevation and her Supervisor Michelle finally solve the problem after some time. They were both very helpful and nice. The problem was with your software and the idiot who wrote the program. It was exacerbated by the IRS's incompetence.
Date published: 2023-04-19
Rated 5 out of 5 by from turbotax to the rescue Glad I got the deluxe. I couldn't find the boxes to check for the agreements at the end. I asked for a call and got excellent help. My computer was not showing boxes to check, so she helped me get there and complete everything. Couldn't have finished without her.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 386