TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from LOVE TurboTax!! I have been using TurboTax now for 7 years and it couldn't make doing taxes any easier!! I Love it!! Completely user friendly.
Date published: 2023-06-10
Rated 1 out of 5 by from screwed me over for money to update to higher cost I would not use TurboTax if there was another option that had my information stopped me from using the base product for a fix that was not necessary at all so another $120 later. Pirates
Date published: 2023-06-10
Rated 5 out of 5 by from As painless as can be, This was the easiest possible way to complete a tax return. Well done.
Date published: 2023-06-10
Rated 2 out of 5 by from Turbo tax doesn't furnish any help in emailing I was charged for emailing my state taxes, but couldn't email. I tried many times but they were rejected. When running the "review your taxes" there were no problems to be corrected. I called the IRS and was told my ID was accepted. On line, I sent in the form and the amount owed to the IRS. I would like a refund on my payment for filing and an explanation of why I couldn't efile.
Date published: 2023-06-10
Rated 5 out of 5 by from TurboTax is Easy It a little pricey however very easy to use if you follow the steps. There are lots of helpful tools and ample support. It is very user friendly and a good looking clean cut website.
Date published: 2023-06-10
Rated 3 out of 5 by from Need tax expert, CPA to answer a few questions The business version is good. If tax experts or CPAs are available to answer a few questions, that'd great. I don't mind paying for answering my several questions. However, there are only 2 options of support available for TurboTax Business: one is the expert do tax for me $1499; the other support is $739. They are too expensive for just answer my a few questions. If Turbo Tax can provide a reasonable priced support option: such as $300 for answering certain number of questions, that will be great.
Date published: 2023-06-10
Rated 3 out of 5 by from Purchase should cover filing fees NO reason the state pmt shouldn't cover the efiling fee. Idiotic to have to pay while trying to e-file a return.
Date published: 2023-06-10
Rated 4 out of 5 by from Thorough and Helpful 2022 Tax Filing Experience Our household has used Turbotax for over 12 years, and this platform continues to improve and support our tax filing experience. This year was the best yet! From assembling all of the necessary forms for our personal and business financials, filing an extension AND filing our finalized return, Turbotax guides, explains and supports every entry.
Date published: 2023-06-10
Rated 5 out of 5 by from Easiest way to do my Taxes After my divorce I was worried about doing my taxes by myself but you made it so easy. I recomment the Max upgrade always. Worth it for the risk of being audited.
Date published: 2023-06-10
Rated 1 out of 5 by from trash Takes little time to fill out. But asks you to upgrade at every corner and doesn't provide much. For an automated program, Garbage.
Date published: 2023-06-10
All TurboTax® Offerings Reviews - Page 384
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from LOVE TurboTax!! I have been using TurboTax now for 7 years and it couldn't make doing taxes any easier!! I Love it!! Completely user friendly.
Date published: 2023-06-10
Rated 1 out of 5 by from screwed me over for money to update to higher cost I would not use TurboTax if there was another option that had my information stopped me from using the base product for a fix that was not necessary at all so another $120 later. Pirates
Date published: 2023-06-10
Rated 5 out of 5 by from As painless as can be, This was the easiest possible way to complete a tax return. Well done.
Date published: 2023-06-10
Rated 2 out of 5 by from Turbo tax doesn't furnish any help in emailing I was charged for emailing my state taxes, but couldn't email. I tried many times but they were rejected. When running the "review your taxes" there were no problems to be corrected. I called the IRS and was told my ID was accepted. On line, I sent in the form and the amount owed to the IRS. I would like a refund on my payment for filing and an explanation of why I couldn't efile.
Date published: 2023-06-10
Rated 5 out of 5 by from TurboTax is Easy It a little pricey however very easy to use if you follow the steps. There are lots of helpful tools and ample support. It is very user friendly and a good looking clean cut website.
Date published: 2023-06-10
Rated 3 out of 5 by from Need tax expert, CPA to answer a few questions The business version is good. If tax experts or CPAs are available to answer a few questions, that'd great. I don't mind paying for answering my several questions. However, there are only 2 options of support available for TurboTax Business: one is the expert do tax for me $1499; the other support is $739. They are too expensive for just answer my a few questions. If Turbo Tax can provide a reasonable priced support option: such as $300 for answering certain number of questions, that will be great.
Date published: 2023-06-10
Rated 3 out of 5 by from Purchase should cover filing fees NO reason the state pmt shouldn't cover the efiling fee. Idiotic to have to pay while trying to e-file a return.
Date published: 2023-06-10
Rated 4 out of 5 by from Thorough and Helpful 2022 Tax Filing Experience Our household has used Turbotax for over 12 years, and this platform continues to improve and support our tax filing experience. This year was the best yet! From assembling all of the necessary forms for our personal and business financials, filing an extension AND filing our finalized return, Turbotax guides, explains and supports every entry.
Date published: 2023-06-10
Rated 5 out of 5 by from Easiest way to do my Taxes After my divorce I was worried about doing my taxes by myself but you made it so easy. I recomment the Max upgrade always. Worth it for the risk of being audited.
Date published: 2023-06-10
Rated 1 out of 5 by from trash Takes little time to fill out. But asks you to upgrade at every corner and doesn't provide much. For an automated program, Garbage.
Date published: 2023-06-10
All TurboTax® Offerings Reviews - Page 384