TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from Smooth sailing turbo tax Easy to follow along. Felt confident I was getting all deductions.
Date published: 2022-04-19
Rated 5 out of 5 by from Quick. Simple. Painless. I’ve used Turbo Tax for several years now and it’s better every year. They make easy, quick, and painless. No sweating bullets. No hair pulling. No charge per W-2 or document. Just simple and straight forward. And great explanations if you want to know why or to learn more. They’ve got a great product and are always making improvements.
Date published: 2022-04-19
Rated 5 out of 5 by from TuboTax Makes Taxes Bearable I am totally incompetent when it comes to takes, but TurboTax makes it so easy and doable! The step-by-step guidance is super helpful and they have explanations for everything.
Date published: 2022-04-19
Rated 1 out of 5 by from Poor - constant upsell, useless search Turbotax continually asks for upselling products for simple returns; over charging for electronic filing (state filing should be free with purchase). Search for tax topics doesn't go to turbotax help, goes to a general internet search. Asks CUSTOMERS to provide free support to other customers - seems extremely dangerous to have non-experts providing tax advice to others.
Date published: 2022-04-19
Rated 5 out of 5 by from TURBO TAX IS AWESOME EXCELLENT EXPERIENCE WITH TURBO TAX, 5 STARS GIVEN TO THIS PRODUCT
Date published: 2022-04-19
Rated 5 out of 5 by from TURBOTAX AWESOME FAST ,STRAIGHT FORWARD, I WILL USE TURBO TAX AGAIN IN THE FEATURE
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is Great Turbo tax is awesome and easy to use. It was very thorough.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is Tops turbo Tax has the resources needed to do your own taxes. I needed extra assistance and was contacted within a few minutes on the last day to fill in the morning, but it took an hour when I was working on it at 8pm. I still think that is great.
Date published: 2022-04-19
Rated 4 out of 5 by from TurboTax is Great But....... Software needs upgrade to populate more info from previous year's filing. Such as - 1. Instead of asking whether annualized convention was used or half-yearly convention was used last year. Filers do not usually remember this, so why can't TurboTax retrieve info and populate & asked if this is what filer wants to sue this year? 2. Also, it would be nice if we can print the screen shot of certain summaries as well as comparison with previous year as we are going through the data entry. Thank you.
Date published: 2022-04-19
Rated 2 out of 5 by from Not even sure all is correct I do taxes with Turbo Tax for both myself and my partner. Some deductions affected his return, but not mine. I am no longer self employed this year, but do have income property, so not even sure the product I used was correct (Would not let me change from self employed, of course would certainly let me pay more for MAX, which it asked me to do multiple times throughout the process! Almost missed filing deadline because I cannot get verification codes on my phone from intuit, not sure why, but apparently nobody's fault! Tech suppport said to turn off 2 step verification! (It was not on) Basically they told me I should give up security for access, seems like extremely bad trade off.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 384
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Smooth sailing turbo tax Easy to follow along. Felt confident I was getting all deductions.
Date published: 2022-04-19
Rated 5 out of 5 by from Quick. Simple. Painless. I’ve used Turbo Tax for several years now and it’s better every year. They make easy, quick, and painless. No sweating bullets. No hair pulling. No charge per W-2 or document. Just simple and straight forward. And great explanations if you want to know why or to learn more. They’ve got a great product and are always making improvements.
Date published: 2022-04-19
Rated 5 out of 5 by from TuboTax Makes Taxes Bearable I am totally incompetent when it comes to takes, but TurboTax makes it so easy and doable! The step-by-step guidance is super helpful and they have explanations for everything.
Date published: 2022-04-19
Rated 1 out of 5 by from Poor - constant upsell, useless search Turbotax continually asks for upselling products for simple returns; over charging for electronic filing (state filing should be free with purchase). Search for tax topics doesn't go to turbotax help, goes to a general internet search. Asks CUSTOMERS to provide free support to other customers - seems extremely dangerous to have non-experts providing tax advice to others.
Date published: 2022-04-19
Rated 5 out of 5 by from TURBO TAX IS AWESOME EXCELLENT EXPERIENCE WITH TURBO TAX, 5 STARS GIVEN TO THIS PRODUCT
Date published: 2022-04-19
Rated 5 out of 5 by from TURBOTAX AWESOME FAST ,STRAIGHT FORWARD, I WILL USE TURBO TAX AGAIN IN THE FEATURE
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is Great Turbo tax is awesome and easy to use. It was very thorough.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is Tops turbo Tax has the resources needed to do your own taxes. I needed extra assistance and was contacted within a few minutes on the last day to fill in the morning, but it took an hour when I was working on it at 8pm. I still think that is great.
Date published: 2022-04-19
Rated 4 out of 5 by from TurboTax is Great But....... Software needs upgrade to populate more info from previous year's filing. Such as - 1. Instead of asking whether annualized convention was used or half-yearly convention was used last year. Filers do not usually remember this, so why can't TurboTax retrieve info and populate & asked if this is what filer wants to sue this year? 2. Also, it would be nice if we can print the screen shot of certain summaries as well as comparison with previous year as we are going through the data entry. Thank you.
Date published: 2022-04-19
Rated 2 out of 5 by from Not even sure all is correct I do taxes with Turbo Tax for both myself and my partner. Some deductions affected his return, but not mine. I am no longer self employed this year, but do have income property, so not even sure the product I used was correct (Would not let me change from self employed, of course would certainly let me pay more for MAX, which it asked me to do multiple times throughout the process! Almost missed filing deadline because I cannot get verification codes on my phone from intuit, not sure why, but apparently nobody's fault! Tech suppport said to turn off 2 step verification! (It was not on) Basically they told me I should give up security for access, seems like extremely bad trade off.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 384